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Johnny’s vehicle was super clean! Great van for our family of 6. The car operated very well and was just what we needed for our trip. Johnny was very quick to communicate and adaptable to an earlier pickup then planned. Highly recommend the drop off / pick up option as Johnny makes it seamless. Also highly recommend paying for the cleaning option as this was a lifesaver to not have to worry about upon our return. Great features and benefits to an excellent rental. We will rent from Johnny again!
Youngbin was wonderful to rent from. He responds quickly to texts and is very helpful. The car was in great shape and perfect for our trip!
Richard was great! Available on short notice when our other Turo car ended up being cancelled bc the host was selling. Richard was very responsive. Asked what type of car seats we needed. He was very polite and we met his sweet little girl. Friendly. He even let us borrow snorkeling gear for our trip! it was a comfortable ride. Thank you again Richard. Would definitely recommend. He even had waters for us when we got in the car. I made sure to replace when we left his car in the airport garage. He also had different kind of car chargers for us!
Gavin was a great host and was available to answer all of my questions. Van was excellent and loved the stow and go options to hide things below while out hiking. Definitely will rent the van again on the next trip over! Thanks again
Eric was very easy to communicate with and super friendly. The car was in excellent condition. Minor scratches which is the same you will get at any major rental company. We frequent Oahu multiple times a year and will def rent from him again.
Eddy is very accommodating and punctual. Kids loved the DVDs to pass time on trips to the north shore. Van gets great gas mileage as well!
Easy pick up and drop off. Charles is awesome to work with. Would definitely recommend renting vehicle from him for your trip in Honolulu.
We have found a gem! Daniel was VERY responsive and personal. Our group rented three cars from him and couldn’t be more pleased. Cars were well maintained and the details he provided about the whole rental car experience were well written and very understandable. We plan to rent from him again when return to Honolulu later a the end of this year.
Our first time using Turo and Eric made it a great experience! His van was a high trim level and it was fun to play with options our kid hauler doesn't have at home (automatic remote doors for example). Eric had great communication, a clean and reliable car, and went out of his way to help us have a great family vacation. Thanks!
Perfect for the type of trip we took to Hawaii! Mainly stayed visiting family but it was a good transportation for our large family of 7! Thank you! Charles was very reliable and quick to respond.
She is awesome and so is his van! We used it for a few weeks and are so grateful! We will be back next year and look forward to renting it again. Thanks!
Good for first time renters. Eric was prompt with replies answering all my questions especially for me who is new to Turo. He is professional and friendly. The vehicle was clean and the vehicle drop off was convenient.
Good first experience with Turo. Zhengui was patient and helpful as I dealt with some unexpected delays picking up. The van was comfortable and allowed us to fit in on parking lots (where prowlers tend to target obvious rentals/tourists). It’s definitely a van that’s been worn in and used but that was perfect for us as we headed to the beaches and hikes with a load full of kiddos. Would definitely recommend! Also would advise bringing an Aux Cable for audio & car charger for phones. Unbeatable value for money!!! Definitely would recommend to any family with little kids visiting the island.
Eddy was very accommodating when we made a request for early pick up last minute. Professional and courteous. Definitely recommend.
Van worked out great for our month stay on Oahu. Gavin was easy to communicate with and helped make drop off and pick up easy. Thanks
Zhe had outstanding service and communication. The vehicle was perfect for our family. Would highly recommend him. Solid dude for sure. Thanks again!
Power system is really lacking unfortunately, has trouble keeping a phone charged so you’ll need to bring a back up battery pack if you’ll be out all day.
Amazing host!! Awesome van :) liked that it’s very equipped. With family visiting definitely worked for us pretty well. Easy pick up/drop off, great communication. I would recommend 100% thank you!!
Great experience clean rides nice easy pick up and drop off great communication
This was amazing. He was so easy going and let us extend the car twice for cancelled flights. Highly recommend!!!
Youngbin is very accommodating and the vehicle is perfect for traveling Oahu with a large group!
It’s been amazing working with Aurelio.. Very flexible and understanding! Helped us the whole way through even extended every time we requested.. will definitely recommend this to family with kids and military!
Daniel’s van was perfect for our family of 6, I recommend using this anytime your in Oahu...
Communication was great, pickup from the airport was smooth. We had a great time and the van fit our needs perfectly!
Loved the van. Great AC and super reliable. Getting in and out of the airport was a breeze!
Perfect car for Oahu, was able to store my surfboards inside and it was clean & comfortable
Qiao and his car were awesome! Great price for hauling our large family around. I’d use his Sienna again for sure.
Edward was very responsive and helpful. My app was having issues and he helped me thru the check in and check out. The van was very clean and spacious. 10/10 would recommend.
First timer, process was pretty smooth. No issues. Vehicle ran great. Directions were precise. Cant complain. Client was helpful. Thank you
Great trip always a pleasure doing business with Yongbin. His cars are well maintained and top quality. Will rent again
Aurelio was a great host. Very flexible, especially when I needed to extend the rental. Also, Aurelio was very quick to respond whenever I communicated a concern. Would be glad to rent from again!
The van was just what we needed for our family to enjoy the beach and shops - easy to drive - not perfect body but that’s what we wanted - to blend in and not have an obvious rental car.
Rong was an awesome person to deal With! He was super friendly and made our experience very easy! Last minute we had to change our car and he handled it all for us and even gave a nice more luxurious vehicle! We had a great time in his car! Awesome trip! Highly recommend using him for your rental needs, he even let us extend our vehicle an extra two hours because we ran late at the beach! Thank you so Much !
David communicated quickly and helpfully. He went above and beyond to make our trip smooth.
Great van. Great service. Very easy and straight forward. Not sure if it’s cheaper than using rental car service, But nice to support the locals. So makes it a win !
Great time with car and host was easy to work with. Everything went how it should , super easy access to the car when we arrived in Honolulu because it was parked in the airport parking . Make sure you get every sand piece out car or you will be charged a 150.00 cleaning fee. Will definitely rent again in the future from Turo.
I will definitely rent a vehicle from Kevin again. The van was really clean and Kevin has a great customer service.
Daniel was wonderful to work with. He got back to my questions very quickly. The van was great!! Will definitely rent from him again.
Daniel was a pleasure to work with. Very flexible and responded immediately to any questions or inquiries we had. Would definitely rent from him again.
Easy Peasy. Daniel is so kind and accommodating. I would absolutely recommend renting with him.
He is super super flexible guy!! Also he is great maintaining his vehicles! I’ve returned his mini van for a month with great price. I’m looking for renting his van again.
Easy pick up and drop off. Eric was very helpful and always quick to respond to my questions. I would rent from him again. Mahalo Eric!
Daniel was great to work with. From assisting with logistics to making airport pickup and drop off a breeze, he did everything possible to help make our trip a success. Always easy to reach and ready to help. Highly recommended!
Great communication, clean car, very accomodating. Highly recommend and will definitely rent from him again!
Very friendly, best service you can have. Way better than airport car rental, will definitely use again.
The van is roomy and drives like a new car, was delivered on time and super clean but the best part is the treatment received by the hosts was very nice and communicative. For sure we will rent again from them in our next trip. Mahalo! 🤙🤙🤙
We own a condo at the Ilikai. It is a real pain renting a car there (Dollar/Hertz) as they have limited hours and if you don't return the car by 2pm you are stuck with paying $30 for parking overnight at the hotel. Not good. Our rental went smoothly and Thomas was very responsive. His location is a 5 minute walk from the Ilikai which was great! We often drive to Costco to stock up on necessities so the van made this a breeze. If I was OCD I might have had a few items to complain about but I am not so I won't. I will definitely rent from Thomas again in the future and might even do a jaunt to the North Shore which I have not done in a while. I will be texting Thomas my list of must do's on the island so he can share it with future people renting from him. He shared a Thai place that was great. Rent from Thomas, you won't regret it.
Jon and his wife made our trip even more amazing, i highly recommend renting from jon on your next hawaiian vacation!! You guys are AWESOME!! I look forward to booking with you again!! Mahaloz!!
To me, the rental from Daniel would be my initial judgement of how our trip would go and I have to say "Absolutely Awesome". Daniel making it so easy for pick up and drop off truly made the beginning and ending of our trip so effortless. Thanks Daniel for also paying the exit at the parking garage. The van ran amazing and now that I have experienced using Daniels van and also his attention to detail, I will never use another when I come back to Hawaii. Thanks Daniel for making the start and ending to our trip amazing.
Thomas was super nice. Great family trip rental. They had a car seat to rent and were super helpful with drop off and pickup.
This was my first time using Turo and I had the best experience with Aaron! He picked us up from the airport, and he was so friendly. Glad I didn’t have to go through the car rental companies. I would 100% book another reservation with him!
Awesome will rent again definitely!! Anthony is the best to deal with. Very easy going and quick to respond. I will always rent from him. 5 stars accross the board. He made pick up and drop off easy.
Great host who went above and beyond to ensure the trip went smoothly as possible. I would definetly use their vehicle again if I was in Honolulu.
The communication factor about this trip is A+. Shams stayed in contact with me at all times and made the arrangement easy and convenient. The drop off went smooth and I was provided the proper information regarding the rental. Check out information was clear and they even provided transportation to the airport. The staff driving was so kind and made us feel welcomed. I would rent from them again in the future. We love going to Hawaii and I definitely see a future trip. Thank you Shams and team!
Best experience ever with a car rental. They made it so easy and it was a perfect ride for my family of 6! Thank you!!
Aurelio was an excellent host. We received and dropped off the van right at our terminal. The rental process could not have been better.
Excellent host and has good reliable cars. Pick up and drop off easy and fast. Will rent again always a great trip.
Daniel was super easy going and the car was clean and well maintained. I will definitely being using Daneiel again on my island visits. Thanks Daniel
Used Daniel again and he continues to exceed expectations. Super easy pick-up and drop off. I am sure I'll be using Daniel again.
Yongbin was a great host. Would highly recommend him. Pick up and drop off at the airport was a very convenient option.
Richard was very accommodating and provided everything we needed. He provided the car on time even after our flight changed, had cold water waiting in the car, an iPhone charger, and car and booster seats. The van had plenty of cargo space for suitcases, beach toys, etc for 6-8 people. The van was older but perfect for beach days and cruising around the island. We couldn’t have been happier with the service and understanding of our changing situations. Next time on Oahu, we will use Richard again. Mahalo! Josh (Seattle)
Paul was an excellent host...he delivered the vehicle on time, clean and ready to go! We had a few questions and he always texted immediately back with the precise answer. Paul was ready and waiting for us at drop-off time and that made our flight home really easy! Will look forward to working with Paul again!
So accommodating with the pick up and drop off! Perfect get around vehicle for a family with the extra storage space in the back!
First Time with Turo and it went much better than expected. Our car owner Edward was great and walked us through the process and made it super easy for us. Next year I will pick Turo again and look for Edwards cars as well. 👍
This was a fantastic van to drive around the North Shore, East Coast and Honolulu. We were a family of 5 and everyone was comfortable. The Airconditioning was cold and there was plenty of space for beach umbrellas/boogie boards. Shawn was brilliant to deal with and picked us up from the airport and dropped us off after our 10 day holiday. We loved being able to be independent to do what we wanted every day! Thank you Shawn for a great van to drive on our holiday!
Shawn was very easy to work with and his Honda Odyssey was perfect for our family vacation. Pick up and return at the airport is easier than any rental company. 5 stars!
I was a bit worried about how my first Turo experience would go after reading some of the reviews. Andrew was great. He met us at the airport both on our arrival and departure. Couldn't have been easier. The van is great, lots of room for our whole crew and very clean. I will definitely use Turo again and Andrew on our next trip to Hawaii. It saved us over $1,200.00 compared to a big rental company. HIGHLY recommend Andrew.
All I need is punctually on pickup and return, a car that works and a good price. David delivered on all three. A few things- as long as you know these and aren’t too picky everything will be fine He picks you up at the airport and you need to drop him home which is only 8-9 minutes away. No worse than an airport rental car shuttle and even better because you don’t wait in an airport line forever. Same thing for return. Meet him at a lot near his house and he drops you off. He does have 20 or so cars. Some have scratches etc but our minivan (48000 miles) worked fine. When I texted him a specific message a few days prior- he didn’t return the message which made me nervous. But when I called from the airport like his directions say- he did answer and pick us up right away. I always make a backup reservation with national when using turo. As soon as we were in the car I cancelled the national reservation
This was the perfect car for us! We tried with the rental companies but couldn’t find a car that was ideal for six people. We were a little tight on the way to the hotel and back to the airport because of all the baggage we had. But the positioning of the seats allows you to place the bags in between them and we made it work. Ernest and Thelma are such nice people and were able to accommodate us... Even through a technicality on the last day. I would highly recommend this car for a party of six or less as it was very comfortable and did very well on gas. The car is super easy to drive and the owners are wonderful!
Our trip was made possible by this rental and I highly recommend this size vehicle for families wanted to buzz around the island.
Sean was incredibly accommodating with his VW Routan. Communication was second to none! We had a couple hiccups with the vehicle (one ended up being a malfunctioning key fob, which Sean replaced). He addressed the problems immediately, even driving 30+ minutes out of his way at one point. The Routan is 8 yrs old, so don’t expect a perfect vehicle. That said, we had zero mechanical problems. My family of five was able fit 6 pieces of average sized luggage and ourselves comfortably into the car with room to spare. For the price and Sean’s (and his wife’s) great service during the rental I’m giving him 5 stars. Really made our Oahu vacation more enjoyable! Mahalo!!
Brook is the best!!! This was our first time ever using Turo and won’t be our last. I have to say the service we got from Brook was excellent, and the car was perfect for us. We can’t wait for our next Oahu trip, hopefully Brook isn’t booked so we can rent from him again. Much Mahalos!!!
Johanes owner of the car was very prompt in communicating and responding on time to the needs of our travel. The car was clean and in great running condition. Our family were all pleased with the experience and I would recommend this Turo rental in the future.
Great customer service throughout our trip!! We had a minor issue and he was very diligent in helping solve it. Spacious van as we had 7 passengers which 3 of those were in car seats. Highly recommend renting from Daniel!!!