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Average ratings near Kailua, HI
Great experience! The car was nice and clean, and was perfect for our trip w/ a family a 5. Paul and Nicolette were great- very helpful! We would definitely rent again if we came back this way and would recommend to anyone who needs an suv rental...thanks!!!
Hands down, the best car rental experience ever! Ben was so kind, generous & communicated very well throughout the trip. The jeep was so much fun to drive & exploring the island with the top down was even better. Highly recommend Ben & his jeep! If I could give him 10 stars I would!! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
This small suv is a great value, drives like a go kart. Great fuel efficiency from a small engine. Back seat is kinda small for adults, but the trunk is quite roomy, would work well for couples or small families. Feels modern on the inside with the touch screen infotainment center, keyless ignition, and semidigital Dash. Pickup and drop off was pretty easy too, definitely simpler than any other rental car. Overall a great budget option!
Great communication! Enjoyed the car rides and our trip with a family of 4. We had a baby and 5 year old and they fit perfectly in the back seat. Matthew made everything really easy for us to get the car and out of the airport parking lot. Would rent from him again when we return! 😊
Eric was very responsive, positive and helpful in making our trip a true getaway. We loved the Jeep, it was nice to blend in with the locals a bit more than the standard rental rig. We're happy to discover Turo as a real alternative to paying the man. Thank you Eric, we had a great experience.
THE BEST RENTAL CAR EXPERIENCE I’VE EVER HAD. This car handles so well and Daniel is an incredible host. Hawaiian hospitality at it’s finest:)
Our family recently had the pleasure of renting Raymond’s Jeep during our vacation. The vehicle was spotless and we were even given an incredibly thoughtful personalized gift from Raymond’s wife. The car is beautiful and perfect for Hawaii! It fit our whole family plus luggage. Raymond went out of his way to make sure everything went smoothly and was as convenient as possible for us. Thank you!
Best car i ever had in rental cars. She was very clear and quick in communication. Details were accurate and instructions to take car from airport and drop were clear. Would definitely recommend.
John Mark was awesome! Great car for zipping around the big island with our family of 5. Car was like new and perfectly clean. Don’t hesitate to skip the rental car hassle that is now the norm in Hawaii and make life easier for everyone!
I highly recommend renting from Gabriel, not only was he extremely friendly, helpful, accommodating and thorough, but the vehicle was absolutely perfect and just what we needed for our family vacation. The car was clean, runs perfect and fits a large family comfortably as well as beach gear/coolers. This was our first experience with Turo and thanks to Gabriel we will definitely be using it again!
Jon was great to deal with. Truck was clean and ran well. Thank you for renting to us!! We had a great trip!
Highly recommend booking with Ashley! Ashley had great communication prior to meeting with her to pick up our rental, was very friendly, and gave us a full run down on the Jeep and it’s features. She is prompt in responding if you have any questions or concerns! Her Jeep was extremely tidy and well taken care of. It was a great experience to drive around on the island and some of the allowed lighter trails to get to certain beaches. Overall our experience with Ashley and her Jeep was awesome! She is very kind and wants to make sure you have an enjoyable trip.
Peter and Ana saved us! It was extremely difficult to rent a car when Hawaii re-opened after the Covid lockdown. The car was lovely to drive and Peter dropped it off and met us at the airport on our final day so we didn't even have to deal with the delays and crowds at the rental lots. Highly recommend!
Blaine’s jeep is awesome! We cruised all over the Big Island feeling confident and comfortable it would take us anywhere we wanted to go. And Blaine is a gem of a host, going above and beyond to make our rental experience stress-free. Jeep was waiting for us at the airport. There was no waiting in line, no dealing with rental car agencies. So easy! Rent local and rent from Blaine. You won’t regret it!
Lia was amazing. She met us at the curb at the Kona Airport when we flew in and when we flew home. Her Honda was absolutely perfect for putting my bike in and it got great gas mileage. I am totally sold on using Turo and I would recommend Lia to anyone flying to the Big Island. Rather than dealing with the rental car hassle, Lia greeted my wire and I with leis and cold water. Thank you, Lia!!!
Great host, friendly, amicable and very accommodating to the needs of our family and trip. If visiting the Big Island, definitely will use her services again.
Car was very clean, in good shape, drove well. Jaclyn was very helpful when she drove across the island to pick up the vehicle when my rental period was over. It saved me a lot of time and an expensive Uber ride back to my place.
On time drop off and pickup, the car was clean and ran smoothly. Hailey was really responsive over messages... overall a great experience! A lifesaver with the rental car shortage going on right now.
They were great! Even went above and beyond and delivered a beach chair to our hotel they forgot to include. Yes. That's right they even rent out chairs, ice boxes, snorkel equipment etc! Great people. Great communication. On time for both drop-off and return trips! We will use them again, when on the Big Island!
John was wonderful & could not have been nicer or more accommodating. Best experience ever renting from him!
A clean and reliable car with ease of transaction that make Turo the go to choice for vehicle rental. Kaleo was also prompt, reliable, and his communication was great.
Had a great time exploring the island with our family in Ben’s jeep. It was surprisingly more spacious than we thought and we were even able to fit our toddler’s car seat and stroller with extra room for road trip essentials. Ben was quick to respond to my messages and made our first experience using Turo great. Definitely recommend! 👍🏽
The experience was totally amazing. Johnathon helped with places ideas and so many great things! Amazing deal and a truly amazing person to do business with. I recommend him for your trip to the Big Island he is our goto guy from now on! Thank you Johnath!
Fantastic experience with Turo! I was a bit nervous since This was my first time using Turo but Jonathan came through big time. The car was clean, spacious and provided everything we needed for our 10 day trip on the Island. We drove all over the Island and the entire trip was comfy and safe. Costco was the best price for gas . Worth the wait to fill up! Pickup at KOA airport was a breeze and Jonathan provided detailed pick up and return instructions. A+++++
Kelly was the best! She helped us with pick up and drop off, gave us tips for the island, and was an expert host during our trip. She was always responsive and available for anything we needed. We were hesitant to use this service, but Kelly's professionalism and friendliness made us feel comfortable from the time we booked.
I can't begin to say enough nice things about Tia and her KIA! Not only was it a nice car stocked with Hawaiian stacks and water but she went out of her way to make sure we had the best trip possible. We asked for tips and info on the area and were not disappointed! From snorkeling to a great luau we saw it all.
Jill and ‘Aukai were great hosts who were punctual and provided a clean and safe vehicle. They even suggested local restaurants and it was one of the best meals of the trip. Highly recommended!
First experience with Turo and it was awesome!!! Keala could not have been any more helpful/accommodating. Standing in line at rental car co. 3 times, finally got car 9 hours later.
Mathieu was great! This was our first rental on Turo and he made the process super easy. Car was great, exactly as described. Perfect for the Big Island. Thank you for making pick up and drop off such a breeze!
Andrew was amazing to work with, super nice and accommodating. Went out of his way to make our wedding trip to so much less stressful. Vehicle was exactly what we needed with our large party and was very clean and well-maintained. Best decision ever!!
Great vehicle and great hosts. It was a pleasure to use Turo instead of a car rental agency... no lines, no hassles! The Hundai Kona has very good gas mileage. We only had to fill up once during the week we were on the Big Island of Hawaii. I will definitely choose Turo in the future for my car rental needs. Thank you so much to the hosts, Ugly Duckling Car Rental.
First time using Turo & we had a great experience with Rosbel! His Kia Soul was clean, well maintained & was fun to drive. Rosbel made it super convenient with pickup & dropoff. We will definitely rent this Kia Soul again on our next trip to the Big Island!
Great car, super clean, 10/10. Felt like a rental car and not just borrowing someone’s vehicle.
It's a well maintained car, rides very smooth and is spacious and powerful. The sunroof was a bit noisy but did not distract from music and conversation. Imiola is courteous and responsive, provided detailed and helpful instructions for pickup and return. We had to wait a bit due to traffic on the highway and he brought the car curbside at baggage claim. Overall, we had a great trip. I would rent from them again, and recommend this car.
Darren was amazing! There were 6 of us traveling and all our luggage would not fit into the car, so he and his wife drove some of it to our Condo for us and then met us when we departed to help with the luggage again! He volunteered, we didn't even have to ask. The car ran great and was clean! We would definitely rent from them again...They met us at the airport for pick up in a timely manner and the same with our departure time. No Stress Rental
Lisa was great!!! Very accommodating and went the extra to make us feel welcome!!! Overall rental experience was great and would do it again.
Donald was an angel. This car was very well priced during post covid travel hawaiian rental costs hikes. The car is amazing on gas very smooth driving. Donald was easy to communicate with and even was flexible in permitting extension. Not to mention how easy drop off was. ⭐⭐⭐⭐⭐ 5 stars hands down
Car was new, clean and a good size for our family of 5 and our luggage. And Jonathan was very on time with information regarding picking up the car. He also has great information on the island! Would definitely rent from him again!
Jonathan's rental was great! Communication was very clear and frequent. We really enjoyed the brand new RAV4. Would highly recommend renting from Jonathan!
It was nice having the option of going a little off road, not an option for most car rental companies. Good communication.
Ben was such a great car host! He was easy to reach and really went out of his way to best accommodate us on our trip to Hawaii. We loved the car, it was absolutely perfect for our road trips around the island. I will definitely book with him again the next time I’m back. Thanks again, Ben!
Great vehicle. Curtis was extremely accommodating. Skip using the jeep rental companies and choose this Jeep!
Convenient pick up, great communication, lots of nice amenities. Jeff really thinks of everything! Go for Jeff's X1 -- you'll appreciate the easy check in/check out, solid power for getting up to speed, and AWD for Hawai'i's many undeveloped roads and unpredictable weather. 100x easier and nicer than what you can expect from the rental car kiosk.
Amazing car. Very clean and in perfect condition. Lot of fun to drive. We had a family of 6. It was very comfortable for my older parents and kids. 3rd row seat was tight but manageable for my 2 teenagers. Make sure your hotel/resort has onsite charging (very important).
Michelle was an absolute best host!! Very easy to work with and a great car to get around in. I would definitely rent from her again.
The Jeep was fantastic. We were able to have the top down or up throughout our travels. The best part about the rental is Steven meets you at the airport when you arrive, knows good places to eat locally and you get to drop the Jeep off right at airport departure area. No waiting in lines. Overall, Steven's Jeep was perfect for our family trip.
Car was great. Owner was prompt and responsive. Great first time using Turo (and easier than traditional rental car)
Super responsive and flexible. Our schedule in and out of Kona changed and the team was super kind and helpful. It made our trip less stressful and I would absolutely rent again because of this experience. Thanks for all of your help!
Mark was very flexible and very kind. The worked wonders and we had no issue with the vehicle for the course of our rental. 10/10 would recommend renting from Mark.
Great communication and super fast responses for both booking and during the trip. Their flexibility was also appreciated. They have many options for renting extra items too, especially for families. Car was tidy for pick up and check in was a breeze via lockbox. It also has a great sunroof. Would rent again and work with host again.
The car was waiting for us upon arrival and was in great condition. We will never use a rental service again. Pick and return was very simple and stress free
What a wonderful truck! Fit the whole family, luggage and it all. Best is how friendly and communicative that Gabe is - thanks for the truck and the calls/text buddy!
Great trip with a great island car . John was super easy to deal with and everything went well. I can not wait to book another trip with John .
From pick up to drop off it went smooth. The suv was perfect to get around the island Hoyt great gas mileage. Would definitely rent it again
Mark went above and beyond to ensure we had the best possible experience. He was very flexible and accommodating making our vacation a success!
Namho is a wonderful human being. He was flexible with our change of arrival due to airline changing flight on us. He was relaxed in the check-in and check-out process. His kindness was above and beyond. I wish I could rent from him on every trip I go on around the world. Rent from him and he will make your trip that much more awesome. I give him 10 stars out of 5.
The trip was great! The car was in great condition and James helped me out after unexpected circumstances! Absolute pleasure from start to finish! Would highly recommend renting from him!