Ford rental in Newark, NJ

The shuttle from Newerk is a black sprinter van labeled ARB. When you pick up your key there is very little communication from the parking attendant, I knew this from reviews, what I didn't know is they bring the car near the trailer office, so check the first rows first. I ran the entire lot before locating the vehicle. The return to the lot is also with little to know communication. We double checked to find the shuttle we 10-15 minutes away so we ordered a lyft. The vehicle itself was an older model Ford Escape which seemed maintained and worked perfectly for our trip. The AC was ive cold which was great for us. Thank you!

Excellent host and an amazing Mustang! The car was clean, drove perfectly, and the entire rental process was seamless. Richard was responsive and easy to work with. Highly recommend!

Awesome to deal with and a great van at a great price !

The car was clean and exactly as described. Pickup and drop-off were incredibly easy, and communication throughout the entire process was excellent. Everything was seamless, and we would definitely rent from them again. Highly recommend!

I travel all over the country ,and rent many cars. This was by far our greatest experience ,and it mostly because of our host. She’s incredible honest, professional, and made sure everything was right. The car was perfect comfortable and beautifully. I just wish wherever I travel I was able to use the same host because we couldn’t be any happier. Thanks again for everything.

I rented this vehicle through Turo from June 18–23 while visiting New Jersey from Nevada. This was one of the most stressful rental experiences I’ve ever had, and I do not believe this vehicle should have been available for rent in its condition. When the vehicle was delivered, I immediately noticed a New Jersey REJECTED inspection sticker, which indicated the vehicle had failed its state inspection. That alone made me question whether it was safe to drive. As I drove the vehicle throughout my trip, I experienced several serious safety concerns: * The brakes made a loud grinding/crunching noise whenever I applied them. Every time I had to stop, I became increasingly concerned about whether the vehicle would stop safely. * My passengers noticed the problem as well. My sister and her children rode with me, and they repeatedly became anxious whenever I braked. My sister would actually flinch because she was worried about whether the car would stop in time. That level of fear from passengers is not normal. * The low tire pressure warning light remained on, causing me additional concern. I had to stop and have the tires checked because I was worried I might experience a flat tire while driving. * The front bumper was being held together with tape, which is clearly visible and gave me even more concern about the vehicle’s overall condition. What made the situation even worse was that I could not reach the host after the vehicle was delivered. I attempted to contact them regarding the issues I was experiencing, but I was unable to get the support I needed. When you’re renting a vehicle—especially while traveling over 2,000 miles from home—you expect the host to be available if safety concerns arise. Instead of enjoying my trip, I spent much of it worried about whether the brakes would function properly, whether I would experience a tire problem, and whether I could safely transport my family. No renter should have to feel that way. I have photographs documenting the rejected inspection sticker and the taped bumper, and I hope Turo carefully reviews whether this vehicle met the platform’s safety standards before allowing it to be rented. For the safety of future renters, I cannot recommend this vehicle or this host based on my experience.

Robert was great! Came through for us last minute after another host had to cancel due to vehicle issues. He was willing to help us out however it was needed to get us a vehicle and his Ford Transit van was awesome. We really enjoyed our time in New Yor thanks to it. It drove really well and was very clean. Very accommodating!!

Renting this van was a great experience from start to finish. The vehicle was exactly as described. It was reliable and made our trip comfortable and stress free. The host was friendly, responsive, and made both pickup and drop-off quick and easy. I would definitely rent this van again and highly recommend it to anyone looking for a dependable vehicle. Thanks for a great experience!

Fantastic car!! Great host. Little confusion when I picked up, but straightened out in a matter of minutes!! Will do this again!!

The car was in great shape clean inside and washed from outside ! Seamless interaction. Would recommend!

Everything first rate. Car was perfect for family of four. Great communication. Would absolutely book again.

The car, pickup location, and host was incredible! I highly recommend using this car for large parties.

Amazing communication and great car very reliable.