SUV rental in Des Plaines, IL

The vehicle was Great everything was working properly and very clean. This was an excellent decision for are family trip to Cedar Point, OH. Communication was great and it was simply going through the rental process. We were even give some grace after arriving late due to an accident on the road. Thank you again and I will definitely use you in the future!

Great car, clean, comfortable and well-cared for. Had the correct child car seat (add-on) inside, which is always great. Host was very nice, attentive and replied quickly to answer questions. Pickup and drop-off were easy in the short-term parking for Terminal 1 of ORD. Only thing I wish the hosts (not unique to this host but also others at ORD) would put on the listing for renters to be aware of ahead of time is the parking fee. It was $10 to exit the parking garage and not sure how much more it could be if your flight is late since I believe it's hourly. Also she had trouble with the app and was unable to adjust the price to reflect my weekly rate when I extended one day, but I think she was new to Touro and still learning so probably won't be an issue in the future. Overall, great experience and would definitely rent again!

Incredible customer service, great guy, very nice car. I originally booked a different car from Empire for my trip, but right before my trip was supposed to start, a previous renter returned that car in an unusable condition. Empire proactively contacted me, explained the situation and offered to upgrade me to this Mercedes for the same price and mileage allowance, giving me a seamless experience and a very nice car. After meeting in person, its very clear he really cares about his customers and cars. The car was cean and in excellent condition, when I arrived for pick up he had even gotten the car warmed up for me. I will certainly be a repeat customer whenever I come through Chicago. -Thank you!!

Toyota Highlander from Shaz yesterday, and it was a great experience. The vehicle was very clean, well-maintained, and in excellent condition. Shaz was friendly, professional, and made the whole rental process easy. I highly recommend renting from him and would definitely do it again!

Fantastic rental experience! The car was awesome—clean, well-maintained, and exactly as described. It drove great and made my trip much more enjoyable. Pickup and drop-off were smooth and convenient, and everything worked perfectly. I would definitely rent this vehicle again and highly recommend it to anyone looking for a reliable and enjoyable ride.

I really enjoyed my experience with George and his wonderful vehicle. He communicated with me before I picked up and doing the rental. Instructions were wonderful and vehicle was easy to find . My family enjoyed it . If we return I will be rent again

had an excellent experience with this rental car. The vehicle was very clean and well-maintained when I picked it up. Communication with the owner was outstanding throughout the entire process—responsive, friendly, and easy to work with. The car drove smoothly and was comfortable for both city driving and highway travel. One of the biggest surprises was the gas mileage, which was even better than I expected and helped save money on the trip. Overall, this was a hassle-free rental experience, and I would definitely rent from this owner again. Highly recommended!

Car worked well. Clean, roomy. Lawrence was super accommodating. When our plans changed and we had to shorten our trip, he had family help with drop off and everything went smoothly. Would rent again.

Eric’s car worked great for our family of four. Spacious and comfortable! Eric was very communicative and flexible. We had a great trip and would rent again. Having the IPass was very helpful.

I love renting from these guys everytime I’m in Chicago! Always clean and reliable cars at a great price!

Great rental experience. The host was very responsive and helpful throughout my trip, making the pickup and return process easy. I would definitely rent from them again.

Terry was an awesome host! He met us at the airport doors when we landed with the car! Made it super easy to leave the airport after a long flight. Departure was just as easy, he was standing at the terminal waiting on us, we jumped out and grabbed our bags and were ready to go…no long car rental lines!! The car was in great shape and kept super clean. When we needed to contact him during the trip and to let him know we were getting to the airport a little early, he was quick to respond and always super helpful. We will definitely rent from him again the next time we are in Chicago!

This was the BEST car rental experience I’ve ever had. And I’ve tried many services among many different cities. I’m a Subaru owner myself so I knew was I was getting into but for this rental being a Turo rental — this Subaru was very very well maintained. Plus the all weather floor covers were stress relieving for renting during the colder months. Brothers Rental was more than accommodating. They helped us when they found out our original reservation cancelled on us mid flight and when our flight kept getting delayed. The vehicle itself was PERFECT. Very clean, very comfortable and drove so smooth. The moon roof was large and even went as far back to the captains chairs. We only needed three seats so folding the third row made it very comfortable fitting our three luggages, three carry-on’s and the extra seat for our backpack. The car is CarPlay equipped. We have yet to receive our toll charges but I will be back to inform on the cost from N Chicago to Downtown over 4 days. We were worried the 600-800 miles wouldn’t be enough but parking in Downtown Chicago was expensive. We learned to use SpotHero for (extreme) price difference. And just got an all day pass to get around town. We only ended up using around 400 and sum miles. overall. When I come back to Chicago, I pray and hope Brothers Rental Subaru is available. I will 100% be looking to book with them again. If you’re looking for a comfortable, clean, and reliable car with an owner who makes this simple and clear — this is it. Thank you so much Brothers Rental, you aided in making our trip so fun, easy and memorable.

Best rental experience ever! Eric was extremely communicative, and gave detailed instructions so finding and picking the car was super easy! The car was clean and in great condition, exactly as described! We would definitely rent from Eric again!

Host was great! Will definitely rent from again when I return for work! Made the trip so easy and didn’t even spend $20 charging!

Eric is always so wonderful to deal with. He’s always a great communicator…. This trip for me was unexpected and last minute and he was wonderful about getting a car to the airport for me.

The car worked perfectly for our family of five during our four night trip to Chicago. Clean, fuel efficient and great communication with George. Thank you!