SUV rental at Pensacola Gulf Coast Regional Airport (PNS)

Confession, this was my first TURO experience and the host and the car were great. The host was extremely responsive and answered my many questions that I had as a newbie. The car was very clean with no over perfumed scents and, thankfully, had a great air conditioner. To the new comer to TURO, TURO and the host are basically independent of each other. This means communication between you and the host and you and TURO are basically separate even though it is all done through the TURO app. Be advised that although the posting indicates the car is at PNS, in fact it is not located within the confines of the Pensacola airport. Instead the vehicle is to be picked up in a school parking lot just outside the airport. The charge for the vehicle to be “at” the airport is $70 each way (pick up and drop off). I may be missing something but nowhere in the reservation is this extra $140 expense declared before you contract the car and then you can change the pick up and/or the drop off charging the extra $140. The nuance here is after you land you have to get a ride from the terminal to the school parking lot or pay $70 to take the free airport shuttle to the economy lot. Drop off is the same issue. I had a 6:00am flight so I needed to drop the car off at 4:00am. I was not comfortable dropping off the car and then trying to hail a ride to the airport at 4:00am. So, another $70 to park the car in the economy lot at the airport. I suppose this is the usual way of doing things but at this point I was stuck. I assume the host determines this fee? Anyway, if you land and depart PNS in more normal hours, hailing a ride service to drive a very short distance to the school parking lot is probably no big deal but in the wee hours of the morning burdened with our luggage and not being familiar with the area or the dependability of securing a timely ride to the the terminal we had to pay the $70 drop off fee. We had a great trip and our experience was much better than dealing with any of the usual car rentals at the airport (and their many additional fees).

Let me start off by saying Jennifer was a wonderful Hostess! She made the drop off and pickup seamless. She was always so helpful and accommodating. 10/10 recommend strictly for her being so wonderful. The car was dropped off clean and detailed. That new car type smell. It drove great to Panama city for some fun in the sun over the weekend. It was spacious for my two littles and felt safe the entire trip. Will definitely rent again ❤️

Couldn’t be happier with the reservation with Pete. Overall very nice and great car for our trip. Thank you.

Our Turo experience was fantastic! The car was spotless, in excellent condition, and exactly as described. The host was incredibly kind, communicative, and easy to work with from start to finish, making the entire rental process seamless. Pickup and drop-off were simple, and we couldn’t have asked for a better experience. I would absolutely rent from them again and highly recommend them to anyone looking for a reliable, stress-free Turo trip!

Pick up location was easy access, car wasn’t in the greatest cosmetic exterior condition for the price but it was fine and fit all our kids.

Great experience! Charles was easy to work with, good communication, great ride at a reasonable price.

Great experience renting from Thomas! The car was spotless, ran smoothly, and was exactly as described in the listing. Pickup and drop-off were seamless, and communication was clear and quick throughout the trip. Would definitely rent from Thomas again!"

great little rental for a weekend trip. god gas mileage, comfortable enough seats and enough room for our stuff. good value and communication from the host. the only thing i didn't love was the dog hair, if you have allergies like me, pop a a zyrtec and you'll be just fine.

This was my first time renting through Turo. At first I was a little skeptical to rent someone's vehicle but I had the best interaction with Jamie. The vehicle was well maintained, clean and easily accessible when I picked it up. Jamie was also flexible, kind and responsive when I had any questions. 10/10 recommend!

Incredible option for a family car rental. Very clean and in excellent condition. Car was amazing! Customer service was outstanding from beginning to end.

The car was in immaculate condition when I picked it up. The owner even took the time to have it washed and cleaned beforehand, which I really appreciated. She was incredibly friendly, communicative, and made the entire rental process easy and stress-free. If I ever need to rent a vehicle again, I would definitely rent from her without hesitation.

Will absolutely be renting this car again for our next trip. It was perfect, great size, drove wonderfully. Adding on the car seat and booster seat was the best decision I’ve made. Loved not having to travel with those big items. Pickup and drop off super easy. Thanks again!!

Fantastic trip. The car was amazing and the host went above and beyond to help us out. Such a pleasure to deal with and the car was perfect.

Great vehicle! Great host! Will be using rental in the future again for my trips. Very smooth and fit me and my family comfortably.

Great rental experience nice vehicle and easy transaction. I recommend

Host was friendly at pickup. Car was clean, ran good. Helped with our trip tremendously!

Great car for our trip. Added kids car seats making travel very easy. Fantastic communication and all around an easy experience.

The Nissan drove great and was very clean and reliable! The host was extremely patient, helpful, and provided clear details throughout the whole process. I had a great experience and would definitely rent from him again. Highly recommend! ⭐️⭐️⭐️⭐️⭐️