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Average ratings near Phoenix, AZ
Smooth and easy rental process with Ryan! The vehicle was clean and enjoyable to drive. So much better experience than with the car rental companies!
First time using Turo. Price was great and a little lower compared to traditional rental companies. Nate was great and friendly. Nate’s SUV was great, very spacious and had everything I needed.
First time Turo user… all went well … so much more reasonably priced then your typical car rental agency. Vies no car, great communication with Darlington .
Great car and very responsive owner. The pick-up and drop off at the airport saved us 4 hours total of wait time since we didn’t have to go to the traditional rental car center on a holiday weekend. Highly recommend!
Awesome little suv! Amazing gas mileage (we filled up literally 2x from Phoenix to Sedona over the course of 5 days). Very spacious but also compact. Perfect for two of us but definitely room for more! The price is very fair considering the rental car rates at the moment and we even added unlimited gas mileage to our trip to take any stress off. Very easy pick up and drop off with Wilber, and there was a chevron only a few minutes down the road with a car wash, gas and vacuums for easy return. Will definitely be using TURO again and will rent from Wilber again when we are back to the area! We even extended our rental by an extra day and it was a super easy and quick process. Thanks Wilber! We appreciate it!
Great car great host. Good bye large car rental companies forever. Thanks Nate you’re what makes Turo great!
Danielle was great to work with. The car was cool and comfortable and was exactly what I needed - especially compared to crazy rental companies these days! Great experience and I'll be sure to be back on my next trip.
Easy to connect with owner, timely arrival to drop of vehicle at the airport (better than the shuttle to the rental car center!) Delivered a stunning range that was thoroughly cleaned. The vehicle is powerful and definitely an eye turner with the wrap and rims. The owner checked in during trip and was more than accommodating and accessible for airport meet up to deliver the car. Great experience, will rent again!
Cody and this vehicle were great! My daughter and I flew into Phoenix and went into the Sedona area. If you’re going hiking, sight seeing, or hanging out in town this car is great for a versatile trip. It’s comfortable, has a/c and the sunroof option is great, it drives well and isn’t awful on gas for how big it is. Cody was so helpful along the way and made the rental process so smooth and stress free. All around am happy the the whole experience.
Willie was a great host. He was very responsive, timely, friendly and made the experience easy and seamless. The car was very nice and made the vacation a lot more stylish than the typical car you’d get at a car rental agency. I would definitely recommend Willie and this beautiful car.
Steve was a great host. The vehicle was in excellent shape. No problems and completely hassle free. Much easier than renting from one of the other rental companies.
Flew into PHX for a girls wknd & we wanted to avoid airport rental companies as the wait is extremely long. Friend recommended Turo & it was fantastic! Melvin / Evelyn were prompt with messages, car pick-up, drop-off. Will definitely recommend them to other friends/family & also use them again personally.
My girlfriends and I enjoyed our travels in this SUV. Pick up and drop off of the vehicle was easy, convenient, and expeditious. The trunk was spacious enough for all our bags. Also, the gentlemen assisted in loading and unloading my bags. Water was provided upon my arrival at the airport. My most favorite highlight is that the price was inexpensive for this luxury vehicle. Thank you Souzan for assisting me and my friends in fulfilling all our car rental needs. We look forward to doing business with you again when we return to Phoenix!
Brenda was really easy to work with. I really wanted to try a Mercedes GLA and the car was great. Pick up at the terminal was easy and way faster than going to the rental center. Thanks!
Jeremiah was great to work with. He accommodated the change in our pick up time due to or change in flight since original one got canceled by airline. This was my first time using Turo and he was very patient answering questions I had. Also, the SUV was clean and in great condition. We do a lot of golfing trips so I’m sure I’ll be back to Phx/Scottsdale soon and will for sure try to rent from Jeremiah again!
This car was amazing and Melissa was so kind and incredibly helpful! The car was waiting for us in the airport garage which made pickup and drop off a breeze compared to a big rental agency. Perfect trip! I would rent a car from her again in a heartbeat!
Eddie was great and very helpful. We hit a few snags which weren't really Eddie's issue but he was available immediately and available to help. I own a Y as well and so was familiar with the car but his help with the area was terrific. I appreciate him letting us drive his baby for a few days. I would do it again everyday before hitting the rental counter again.
This was our first time using Turo and it was a very good experience using Ben’s rental vehicle. I wouldn’t hesitate to book with him again if we are ever in the Phoenix, Arizona area. He and his associate were very responsive and communicative. The vehicle was clean inside and out. It’s a nice compact SUV and it was comfortable for my family of three. We had some funny things happen when we first went to pick up the vehicle. There are several of the same make, model and color of vehicle in the same pre-flight parking area. We actually got into the wrong vehicle, lol, so make sure you read the license plate before freaking out that you can’t get the lockbox to open and release the key. That was us being newbies, but I quickly reached out and the gentleman helped us find the correct vehicle almost immediately 😅. At the end of our trip returning the vehicle to the pre-flight area we were vacating the vehicle and it took us (hubby and me) about 10 mins to put the key back in the lockbox to get it situated perfectly to securely close and latch. I contacted Ben and he responded again very quickly and he said he would look into it and address the problem. I have no doubt that the issue has already been resolved, cause he has such great care and concern so that everything goes smoothly as possible for all parties involved. So to sum it up! Ben made our first Turo experience a really great one! The customer service was excellent. We drove around in a nice reliable vehicle that felt comfortable and was safe! Thanks Ben and associate!
Vehicle was in perfect condition. 5 star rides has a seamless system that works better than any car rental agency on this planet. I travel enough, that I know this. Will use again, every chance I get.
100% best experience ever! This is the first time we have used Turo and have now recommended to all our friends. Shaun’s car is new, very well kept, with plenty of room. It gets great gas mileage! He left the car in the terminal right by the baggage claim so no standing in line at the car rental counter! Please rent from Shaun if you are in the Phoenix area. You won’t be disappointed!!!!
I rented Maxemo’s jeep for a quick trip up to Sedona with a couple friends. Everything was smooth and the rental process was made so easy. Such a fun and smooth vehicle to handle, everything in pristine condition. Don’t miss out!
This Jeep drives like a dream. Steve made the pick up/drop off very smooth and easy. It’s much easier and fun to rent this Jeep than renting from the other rental companies.
1st time using Turo and this was great !!! Will never use a rental car agency again
Auburence was amazing! He was always quick to respond and made the rental process very smooth. He accommodated our trip last minute and his car was very clean and nice to drive! Would definitely book with him again and recommend to anyone. 👍
Danielle was great, the Jeep was great, and the entire rental process went as smooth as could be. Would highly recommend!
These guys have got this Turo process down! By far the easiest vehicle rental use process we’ve ever done. Very convenient, clean car, very well done. Thank you, see you again when we return to AZ.
Great vehicle, great service, and GREAT PRICES!!!!! What a high class organization, to the point that I have just canceled my Enterprise Platinum membership - thank you 5-Star Rides Phoenix!!!!!!
Cody was very helpful and has a great communication . He was able to adjust the reservation to our needs immediately when we arrived late at night. Great car, very economical , and clean. The car was roomy for 5 people . We drove to Sedona and the car ran beautiful. The directions on Turo were very easy to follow which made our trip stress free. This was first time for me to rent through Turo and Im satisfied with the service. I would definitely recommend the app to my friends and family.
Anne was amazing! she was very transparent with the process since it was my first time renting with Turo. She was responsive from beginning till the end of our trip and she also found my missing earbuds and sent it to me :) Her jeep is great car to drive in Phoenix and Sedona, Best feature would be the SXM Radio since some area between Sedona didn't have signal to play our Spotify also like to say great job in keeping the jeep in great condition and spotless clean! I will definitively visit Phoenix with my family and will schedule with her again :)
Great host, and great communication. Has the rental process down to a science. Don’t hesitate to rent through him.
Car collection was far easier than the rental process, check-in and out was a breeze! Jonathan was a very well organized, a strong communicator and made the entire experience painless, clearly he’s been very thoughtful and measured - Highly Recommend!
We were very pleased with the rental and Jesse was great to work with. The ease of finding the car at the airport was amazing. So much better than renting through a traditional rental agency. We would love to rent again in the future!
Robert and sailor were awesome to work with. pick up and delivery went flawlessly. Car was great. I would take a 2020 loaded car with some hail damage any day over a lot of the crap you get from rental car companies. I will definitely use them again next time I am in Phoenix.
Jean was amazing. I was scared to try something new (usually rent from airport car rental companies) but Jean was there for me every step of the way. His communication is A one. Pick up and drop off were super easy. The Toyota Highlander was also exactly the size and type of vehicle we needed. I would not hesitate to use Turo and especially rent from Jean next time I’m in AZ.
Jim is amazing. Super responsive !!! His cars are clean and the rental process is easy from start to finish! Highly recommend!!!
Beautiful Car and Awesome Service! Pick up and return was flawless. The Tesla is brand new, perfectly clean and an absolute blast to drive. Highly recommend Abdul and Turo vs. the airport rental companies. You won’t rent the same again👍🌴
BMW was great, clean, cool features! Tim was easy to work with. We flew into the airport and he had it dropped off in the parking garage with step by step instructions. Much easier then the rental car companies! Thank you for a great trip!
Super easy rental car experience - great car - great communication. Will never go back to traditional rental car companies
Fun car to drive. Muhammad was very accommodating when flight got delayed and I had to change my pick up time.
Great service. Easy pick up and drop off at PHX Airport. Way quicker than dealing with the typical rental car companies. Thank you!!!
Melvins Ford was amazing and trouble free! I would recommend this service to anyone looking for an easy rental process and reasonable fees.
Super easy. Car was great and everything worked out perfectly. So much easier than going through the typical rental process at the airport
Criag was good host. He is very responsive and he will help in all the ways more than what we expect and car was in excellent condition, good mileage close to 30 and it was very clean when I took from him and delivery service was the best which you couldn’t get from any other for that price. Looking forward to take from him again and thank you for the service and my trip was excellent.
This was my first time using Turo and there was nothing to complain about. Stephen is a great host as provided me all information needed. I picked up his vehicle near the airport, which was 5-8 mins. The vehicle was very nice, almost like a new car, clean and all options needed for our trip. My family and I spent 6 days on that car, under an extremely temperature (116F in Phoenix) but still felt comfortably. We really enjoyed our trip in Arizona thanks to Stephen and his car. Highly recommend for anyone, who is looking for a great deal and wonderful experience with Turo app.
So glad we found Stephen’s Taos on Turo. Both him and his vehicle were incredibly nice and our trip was made better for it. Great deal for an extremely nice and very well taken care of car. Stephen was easy to talk to, understanding, and helpful. If renting a car in Phoenix look no further!!
Wow, first time using Turo and what a great experience! Anne was the best host! Great communication, such an easy pickup and drop off. She made it a great experience. So much easier than car rental. This Jeep is a head turner! Loved driving it around Phoenix and driving up to Prescott. Such a fun vehicle to drive. It will for sure be my ‘Phoenix car’!
Blazer was clean and Sergio was flexible on pick up time. Couldn't have asked for a better experience!
This was my second time renting it and I will absolutely do it again. Not only it saved me money it saved me time and that is priceless. Thank you 😊
The SUV was perfect for our family of 4 with lots of luggage! The owners were extremely friendly & helpful; the pickup and drop off were seamless. The car was very clean and smelled great. We would definitely recommend this rental! A++
Evelyn and Marvin were great to work with. They communicated quickly and efficiently, were professional, and were very patient with me while I was running late to return the car. We rented the white Ford Escape. It was not in brand-new car condition, but worked perfectly fine and it was clean. We had no issues with the car during our round trip from Phoenix to Sedona. Evelyn picked me up from the airport and we went to a nearby lot to complete the check in and then I was off! On return, we met at the same lot to check-out and she drove me back to the airport. It was a very smooth process and I will definitely be renting a car from them in the future!
Tyler was the ultimate car host. He was prompt and very communicative when needed. The drop off and pick up were pretty swift from the airport. The car was as expected and overall I had a nice experience with Tyler. The car was very competitively priced compared to rentals, clean, and spacious. Enough room for 4 luggages and 6 individuals. I would highly recommend renting with Tyler if you are in the Phoenix area as you will get the ultimate of customer service.
Rexx has this down to a science. Not only did we get a chance to experience such a luxurious car for such an affordable price, but their customer service representatives are knowledgeable, understanding, and quick to respond to any issues you may have. AS A NOTE FOR RENTERS, MAKE NO MISTAKE, there is definitely a steeper learning curve when renting a Tesla Model X rather than with any other car, I've rented a couple Model 3s and a Model S before this and still experienced my share of problems adapting to the nuances of the vehicle's software. But shout out to Michelle for always having the answer without missing a beat. She single-handedly made sure that our experience was nothing but a positive one from beginning to end.
Great first time experience with Turo! Azaan was quick to respond and made the pick & return seamless! So much better than the rental company hassle. Thank you again! We had a great day cruising around Phoenix!
Being able to rent a car through Turo was so nice. No major credit card required. The mileage they give you for the included price was pretty quite reasonable. I would rent again from them
We were a first time Turo user and will certainly use again. The car/service was great and it was refreshing not having to deal with traditional rental car companies.
First time using Turo and it was a perfect experience. Couldn’t ask for a more helpful host! Jeremiah gave perfect instructions and was quick to reply with any questions or concerns I had. The convenience of pick-up was perfect after an early morning flight. The car itself was in great condition, clean and with a full tank ready for us! It was the perfect size for 6 adults comfortably with ample trunk space for all of our bags and groceries. The car has great mileage for a full tank. It is a very quiet and smooth ride. Drop off was just as easy and convenient as pick up. The only difficult part about this trip was finding the car in the parking garage. Not because of poor instructions as Jeremiah gave easy to follow instructions, but simply due to being unfamiliar with the parking garage lay out. I was a bit skeptical of Turo since I’ve never used it and wondered how and why it is so much cheaper than other rental companies, but I will definitely use Turo again. I definitely recommend Jeremiah if it is your first time as he was so extremely helpful for a first timer.
This was my first time renting from Turo and it was an overwhelming positive experience! Communication was the great, the vehicle was exactly what we needed and pick up and drop off was so much nicer than conventional rental companies. I will be using Turo again. Responsiveness was great with Patrick and his team, I have zero complaints.
The car was great! Kenny was super responsive and was accommodating and flexible regarding pick up time switches which was so convenient. 10/10 would recommend! Thank you Kenny!