SUV rental in Charlotte, NC

Renting this Hyundai Santa Fe (or "HSF") was likely Thee Best* rental car experience I've ever had!! Omg...! From the moment I slid into the comfy driver seat and began piloting it home...it...it was GREAT! I was sad to return it. Our story was that my daughter does competitive dance and had her National dance competition in Hershey, PA during mid-July 2026. We decided to drive up and sought a reliable and comfy ride for our family of four (2 adults, 7yo and 3yo). We'd end up driving it from NC to PA, then to NYC, Albany, Hartford, MD and home on a 1.5-week family road-trip. And, again...it...it was GREAT! Here are the Pros and Cons that I experienced during the rental: PROS - The owner, Jeff, is super responsive and helpful. He even cheered my daughter on when I sent a pic of her dance trophy. His pickup/dropoff instructions were clear and concise. - Super comfy driver's seat. I sat high enough to not "feel" the heft of a 3-row SUV and there was good visibility. About the only time I did feel the HSF's size was on windy roads or super narrow under-construction highway segments. - Thee Biggest Hook for renting this for a road trip is the driver assistance features! This HSF has Highway Driving Assist (HDA), which is a combo of Smart Cruise Control + Lane-Keeping & Lane Following Assist. I drove 7-8 hours from Charlotte to Hershey, PA and my driver fatigue levels were nearly non-existent. I could have driven another 4-5 hours, no problem. My wife kept asking if I wanted her to drive but my "driving" was me touching the steering wheel and looking forward (HDA requirements), so basically I was just sitting there. So...I could sit in the (more comfy) driver's seat or her passenger seat but the physical and mental fatigue of highway driving is GREATLY reduced in this vehicle. - Gas mileage from the hybrid was boss! I didn't fully capture it but I believe we averaged ~ 30 mpg and...the vehicle was loaded full w/ luggage, carrying four people and we drove at a fast rate at times. Trips around town averaged 30-40+ mpg due to the EV feature. - A/C worked strong, both in NC and during the mid-90s heat wave that recently hit PA. - This HSF can seat seven (7) people! No exaggeration - - >> One night after the competition, I had to give a ride to one of my daughter's teammates and her mom but we already had my family plus a grandma. So it was two adults in the front, two adults + a car seat in the middle row and two kids in the third row (one in car seat; one in a booster). It was tight and I wouldn't want to drive hours in this configuration, but for 20-30 minutes in a bind just to get folks home? The HSF did it! - The HSF interior is super quiet! - The Bose sound system is very good, at least to my ear. - The touchscreen for infotainment and vehicle controls was sleek and relatively user friendly. CONS - My biggest gripes centered around something other than the vehicle. My iPhone 12 running iOS26 had issues w/ the HSF: - Wireless Charging Pad: This was conceptually a good idea by Hyundai engineers but...it just didn’t work for us. IF the pad charged our iPhones, the phone would get super hot after 10-15 minutes and stop charging. But again...that's if it would charge it. (I'd bring a charging cord if planning to do long road trips.) - Bluetooth Connection: My phone mysteriously lost its Bluetooth connection numerous times for unknown reasons. It was so frustrating that I didn't even pair my phone during the last 2-3 days of the rental. - Maybe I needed to read the owner's manual but I couldn't find instantaneous mpg on the dash stats. I could browse through and find average mpg for trips, but not the live-as-you-drive number. - The HSF has rain-sensing automatic wipers, but their sensing of rain was poor relative to the ancient car I drive that has the same feature. - The hybrid is boss on gas mileage but the small motor won't win you any drag races. It's fast enough, however. I highly recommend this or other HSFs with similar features. I give this two thumbs, way up! *Note: My family and I own/drive a 2014 MINI Cooper Countryman, so perhaps my raving about the Santa Fe is just me coming into the 21st Century in terms of vehicle amenities...?

This was my 1st Turo experience and non-traditional rental company for business and leisure. I was able to experience the host and Turo support throughout my 5 day experience with a BMW X7 2019. As a BMW 3-6 series owner since 2 decades and traveling with a family and pet, it was the best selection. The meeting location was within blocks of my starting and ending location, convenient. My Host, Shane,, met my neighbor and I and provided a quick tour and his return instructions. After completing Tutorial, I was ready for my 8 hour drive under the unlimited mileage and full protection insurance plan for the automobile purchased through Turo. Shane was provided photos on the Turo message board of brakes and oil service during the trip. He continued the trip because BMWs can go additional 1K before it's a horrible situation, as I knew but he had to be informed. Both windshield wipers blew off while on auto during intermittent rains. As a BMW Owner for over 20 years, I have never loss a windshield wiper or wipers during the automatic mode while raining.. The sound was very traumatizing before realizing what happened. Again, Shane was provided photos of the automobile during and after reaching my destination on the Turo message board. As a new guest and 2 decades of BMW ownerships,,my suggestion of a BMW wiper installation was met by Shane and Turo reimbursed the service. Also, Shane received a digital review of his car upon entering the service department garage.. During my return process, Shane was very patient with me and the closing process of ending a trip. Throughout my trip, I had a very comfortable and enjoyable driving experience. My transportation selection met all of my needs and consideration of an X7 have occurred. I know that most would not grant 5 stars with 2 service warnings and wipers dislodging during a trip but I know the brand of the car and my service selection was met and assured reimbursement. The solutions to the problems were solved and didn't hinder my trip. If reimbursement becomes an issue, then it's viral.

Larissa is a top tier host. She’s very communicative and very pleasant to talk with. I enjoyed driving this car to my family reunion . It’s been a while since I’ve driven a car as smooth as this one. I’d love to rent it again for another trip. For a great car and a great host to match, I recommend Larissa. You will be pleased with the experience.

Super clean well maintained car. Instructions were clear. Probably the best car rental I've ever had. Would rent again!

Thank you for working with me and the car was good wish the gas price would chill

I had an excellent experience renting from this host and would absolutely rent from him again. From the very beginning, he was responsive, professional, and easy to communicate with. One thing that really stood out was that during pickup, he took the time to point out any existing nicks or dings on the vehicle and encouraged me to take my own photos as well. I really appreciated that level of transparency and attention to detail—it gave me peace of mind and made sure we were both on the same page from the start. I’ve rented through Turo before, and no other host has ever done that. The vehicle was clean, well-maintained, and drove great throughout my trip. The entire rental process was smooth, and anytime I had a question, he responded quickly and was genuinely helpful. I also had the chance to see some of his other vehicles, and they all looked to be in great condition as well. Based on this experience, I wouldn’t hesitate to rent any of them in the future. If you’re considering booking with this host, don’t hesitate. He goes above and beyond to make the experience easy, transparent, and stress-free. Highly recommend—five stars all the way! ⭐⭐⭐⭐⭐

Second trip in Victor’s Honda Pilot and yet again, no complaints! He is the best host and the vehicle is a great and easy drive!

Car was clean, ride smooth ans excellent on gas.. a lil issue with foul odor in car but other than that no problems. If I ever need a rental again and this is available I would rent Thank you for offering a clean reliable car

The car rode excellent. It was just what we need to have our family vacation.

Host was very responsive and suv was just as pictured. Will definitely rent again.

Devin the host was Amazing, he answered promptly every time I called him. We were even a little late turning the vehicle back in due to dealing with our grands but he worked with us and it was not an issue. The Tahoe was very clean when we picked it up and very roomy. It was just what we needed for our family. We will definitely rent from him again, everything was Great!

This has been the best trip and best host hands down! I will be using the services again soon! Thanks for everything

The car was great. Honestly fooled me lol thought it was going to break down but the host was responsible and made sure my trip was great. Will rent again thank!!

I recommend her 10/10. The Buick was beautiful and great on gas. You have to rent to believe. She will definitely get my business again and I will definitely recommend her to friends and family

I had an amazing trip with this SUV and enjoyed every moment of it! The vehicle was clean, comfortable, and reliable. I really appreciate the owner’s great communication and flexibility, which made the entire rental process smooth and hassle-free. I would definitely recommend them to anyone looking to rent a nice vehicle for their trip!

Very easy reservation and the vehicle worked perfectly for our trip.