SUV rental in Charlotte, NC

Renting this Hyundai Santa Fe (or "HSF") was likely Thee Best* rental car experience I've ever had!! Omg...! From the moment I slid into the comfy driver seat and began piloting it home...it...it was GREAT! I was sad to return it. Our story was that my daughter does competitive dance and had her National dance competition in Hershey, PA during mid-July 2026. We decided to drive up and sought a reliable and comfy ride for our family of four (2 adults, 7yo and 3yo). We'd end up driving it from NC to PA, then to NYC, Albany, Hartford, MD and home on a 1.5-week family road-trip. And, again...it...it was GREAT! Here are the Pros and Cons that I experienced during the rental: PROS - The owner, Jeff, is super responsive and helpful. He even cheered my daughter on when I sent a pic of her dance trophy. His pickup/dropoff instructions were clear and concise. - Super comfy driver's seat. I sat high enough to not "feel" the heft of a 3-row SUV and there was good visibility. About the only time I did feel the HSF's size was on windy roads or super narrow under-construction highway segments. - Thee Biggest Hook for renting this for a road trip is the driver assistance features! This HSF has Highway Driving Assist (HDA), which is a combo of Smart Cruise Control + Lane-Keeping & Lane Following Assist. I drove 7-8 hours from Charlotte to Hershey, PA and my driver fatigue levels were nearly non-existent. I could have driven another 4-5 hours, no problem. My wife kept asking if I wanted her to drive but my "driving" was me touching the steering wheel and looking forward (HDA requirements), so basically I was just sitting there. So...I could sit in the (more comfy) driver's seat or her passenger seat but the physical and mental fatigue of highway driving is GREATLY reduced in this vehicle. - Gas mileage from the hybrid was boss! I didn't fully capture it but I believe we averaged ~ 30 mpg and...the vehicle was loaded full w/ luggage, carrying four people and we drove at a fast rate at times. Trips around town averaged 30-40+ mpg due to the EV feature. - A/C worked strong, both in NC and during the mid-90s heat wave that recently hit PA. - This HSF can seat seven (7) people! No exaggeration - - >> One night after the competition, I had to give a ride to one of my daughter's teammates and her mom but we already had my family plus a grandma. So it was two adults in the front, two adults + a car seat in the middle row and two kids in the third row (one in car seat; one in a booster). It was tight and I wouldn't want to drive hours in this configuration, but for 20-30 minutes in a bind just to get folks home? The HSF did it! - The HSF interior is super quiet! - The Bose sound system is very good, at least to my ear. - The touchscreen for infotainment and vehicle controls was sleek and relatively user friendly. CONS - My biggest gripes centered around something other than the vehicle. My iPhone 12 running iOS26 had issues w/ the HSF: - Wireless Charging Pad: This was conceptually a good idea by Hyundai engineers but...it just didn’t work for us. IF the pad charged our iPhones, the phone would get super hot after 10-15 minutes and stop charging. But again...that's if it would charge it. (I'd bring a charging cord if planning to do long road trips.) - Bluetooth Connection: My phone mysteriously lost its Bluetooth connection numerous times for unknown reasons. It was so frustrating that I didn't even pair my phone during the last 2-3 days of the rental. - Maybe I needed to read the owner's manual but I couldn't find instantaneous mpg on the dash stats. I could browse through and find average mpg for trips, but not the live-as-you-drive number. - The HSF has rain-sensing automatic wipers, but their sensing of rain was poor relative to the ancient car I drive that has the same feature. - The hybrid is boss on gas mileage but the small motor won't win you any drag races. It's fast enough, however. I highly recommend this or other HSFs with similar features. I give this two thumbs, way up! *Note: My family and I own/drive a 2014 MINI Cooper Countryman, so perhaps my raving about the Santa Fe is just me coming into the 21st Century in terms of vehicle amenities...?

Ola was super helpful during the entire process. He also followed up with me to ensure things went smoothly from the start of my reservation to the end. I would definitely reserve a vehicle with him again. Thanks a bunch Ola!!

I had an excellent experience renting from this host and would absolutely rent from him again. From the very beginning, he was responsive, professional, and easy to communicate with. One thing that really stood out was that during pickup, he took the time to point out any existing nicks or dings on the vehicle and encouraged me to take my own photos as well. I really appreciated that level of transparency and attention to detail—it gave me peace of mind and made sure we were both on the same page from the start. I’ve rented through Turo before, and no other host has ever done that. The vehicle was clean, well-maintained, and drove great throughout my trip. The entire rental process was smooth, and anytime I had a question, he responded quickly and was genuinely helpful. I also had the chance to see some of his other vehicles, and they all looked to be in great condition as well. Based on this experience, I wouldn’t hesitate to rent any of them in the future. If you’re considering booking with this host, don’t hesitate. He goes above and beyond to make the experience easy, transparent, and stress-free. Highly recommend—five stars all the way! ⭐⭐⭐⭐⭐

Sabrina was nothing less than the best. I’d definitely like to rent the vehicle from such an awesome host again. What an awesome experience this was for myself and my children.

Great customer service. He was very polite and helpful. SUV WAS A SMOOTH RIDE. I will rent from him again.

My family use the car for our vacation this was my first time using turo and I can say everything was great! No problems at all , Pick up was easy and so was drop off! Thank you!!

Great had no trouble ride to our Family Reunion was the BEST!!!

5 Stars My 2nd time renting within 30 days! The host is helpful and great! I will rent again on next trip!

Great car. Great trip Garbriel was a pleasure to deal with.

Jeffrey was awesome, made sure we we fully set and prepared for the trip. Would absolutely rent any of his vehicles but that pilot was a beast.

Great car, love the smoothness of it, great for a two hour trip and good on gas I will definitely rent from him again this is my second go around and it’s amazing to rent from him and also good communication!!!

What an excellent experience. Car was clean. It was so easy to talk to the owners. They are very responsive and understanding. I had to extend my rental and they were so kind and accepting of my sudden change. I will for sure rent from them again. Wonderful experience, thank you!

This team deserves a great review! Communication was excellent throughout the entire process. Everything was smooth, seamless, and stress-free from start to finish. I ended up extending my trip because the experience was so easy. I’m truly grateful for the team they were responsive, professional, efficient, and timely every step of the way. Not only was the car in great condition, but it was the outstanding customer service that made the experience exceptional. Whenever I’m back in Charlotte visiting my family, I will definitely be renting from them again. Thank you all for making my trip that much more enjoyable!

I had an amazing trip with this SUV and enjoyed every moment of it! The vehicle was clean, comfortable, and reliable. I really appreciate the owner’s great communication and flexibility, which made the entire rental process smooth and hassle-free. I would definitely recommend them to anyone looking to rent a nice vehicle for their trip!

Very easy reservation and the vehicle worked perfectly for our trip.

Amazing I had no issues the vehicle was a smooth ride, the host was very responsive, no issues finding the location nor the car clear instructions. I will be looking for this vehicle again to rent. Thanks again

Very nice loved it 5 stars definitely will rent again ⭐⭐⭐⭐⭐⭐