My family and I used this Sorento for a weekend beach trip to Wilmington this past weekend. It all went pretty well. Here are my pros & cons: PROS - The Host was great. He was responsive and I got to meet him on drop-off. Seems like a good dude. - The vehicle was clean and everything pretty much worked. - Air conditioning is TOP NOTCH! I believe this Sunday was the hottest day of the year thus far and we were on the swampy coast. But after 2-3 minutes of driving, you could hardly tell. My wife and daughters complained of getting cold at times due to the great A/C. - Interior space was great/huge for us and all of our overpacking... - The mileage allotment and price were a decent value. CONS - The vehicle has ~ 130K miles. It runs well but it might show its age a bit. My biggest gripe was the driver door fails to open when you pull the handle. The door will be unlocked and you've pulled the handle...but the door doesn't pop open. - This is totally my subjective question as I didn't have it inspected...but does the car need a brake job? It could totally be the vehicle design and it DID NOT make any brake-related noises. But the pedal felt soft/spongy, as if brakes were needed. Again...could TOTALLY just be the design of the car. - The vehicle had a strange smell on pickup. It was super clean; the Host had it detailed before we scooped it (which was appreciated). The smell could have been related to the detailing chemicals/cleansers, as I believe is dissipated during our weekend of renting. - Super Minor: I went over in mileage a bit...and it sure would be nice to be able to do a reasonable beach trip (like to Wilmington, our destination) w/o an overage. The Outer Banks? No, those are a lot of miles from Charlotte. But Wilmington mileage seems fair.

Weston was an outstanding host! The 2023 Model Y was exactly as described and made our trip even better. Communication was excellent from start to finish—he checked in during the rental to make sure everything was going well and that we were enjoying both the vehicle and our trip. Pickup and drop-off were both incredibly easy and hassle-free. The vehicle was clean, well-maintained, and a pleasure to drive. I really appreciated how responsive and helpful Weston was throughout the entire process. I would absolutely rent from him again and highly recommend him to anyone looking for a great Turo experience. Thanks again, Weston!

I had a great experience renting this vehicle through Turo! The car was in excellent condition inside and out. The interior was very clean and well-maintained, and it drove smoothly the entire trip. It was reliable, comfortable, and exactly as described. I would definitely rent this vehicle again and highly recommend it to anyone looking for a great rental experience.

Thank you for working with me and the car was good wish the gas price would chill

This was a last-minute rental because my Budget rental vehicle was unavailable. The vehicle owner was extremely helpful and easy to work with! I highly recommend renting from YA! Thank you for all your help and support!

From start to finish, this was my best Turo experience by far. Seamless pickup, drop off and the car looked and drove like it just came off the factory line. Having FSD made my real estate focused trip even more efficient, allowing me to look around more intently while driving. Will be renting again on my next trip to Charlotte!

trip was amazing!! host was amazing!! just hate how many times we had to fill up, the car holds only 371 miles but other than that would definitely rent again!!

Robert was a fantastic host! The electric Mercedes exceeded our expectations - spotless, smooth, and luxurious. The rental process was easy, and Robert was responsive and professional throughout. We'd definitely rent from him again in Charlotte. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Perfect car rental! Would rent again for sure. Thanks Chris!

Loved this truck. Very clean and spacious. My family and I went on a trip because my son was graduating from Army basic training. It had enough room for us and our luggage. Thank you.

My experience has always been the best! Great service, smooth process, and everything has always been exactly what I expected. I appreciate the consistency and professionalism every time I rent. I’ll definitely continue renting in the future. 5 stars every time!

Ms Kenya is THE BEST HOST! Shes sooo responsive and detailed!! Very thankful! Will definitely rent again!

Booking this 2025 Nissan Rogue was one of the best parts of my trip. It’s was very clean, road so smooth, it was good on gas, nice interior/exterior. I would definitely book this car again. The host was also informative with check in and out.

Wonderful trip car was great might rent from him again

The car was great. It was clean smelt really good and large enough for my family I would rent again.

The best Guy To Rent From . Always HELP WITH WHATEVER YOU MEED

This has been the best trip and best host hands down! I will be using the services again soon! Thanks for everything

This is by far the best car I’ve rented, the communication was great between Gigi and Emanuel, the car was easy to find it was clean. It’s a very nice luxury car. I hope it’s available every time I come in town because I I would definitely rent from them again., GiGi even helped me find the nearest gas station. They were so helpful. Overall, I highly recommend renting from them… I rented quite a few cars from Toro and I must say this was one of my best experience…