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10 seats
Gas (Regular)
Automatic
Trip start
Trip end
Insurance via Travelers
Backup camera
Blind spot warning
Brake assist
Lane departure warning
AUX input
Bluetooth
USB charger
USB input
Toll pass
Must be 21+ to book
Child seat
Pet friendly
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add drivers anytime after booking
2-hour pickup window
No need to modify your trip unless you’re running more than 2 hours late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Child safety seat
$7/day10 available
Child safety seat
$7/day10 available
One-way trip
Return the vehicle at a different location for added flexibility. Ideal for road trips and airport drop-offs. Must be arranged in advance.
$150/trip
Stroller
$19/trip2 available
Cooler
$17/trip10 available
Prepaid refuel
Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.
$100/trip
4.68
57 ratings
Unsafe Vehicle, Appalling Support, Hidden Fees – Avoid This Host at All Costs!
Absolutely one of the worst rental experiences I've ever had. I strongly recommend avoiding this host and every vehicle they operate.
We hired a large van that was not as advertised. The reversing camera was not working, which is a serious safety issue for a vehicle of this size.
Every time I needed to reverse or park, I had to stop, get out of the vehicle, check the surroundings, get back in, move a little, and repeat. This made the van extremely difficult and potentially dangerous to operate. A functioning reversing camera on such a large vehicle is not a luxury — it's an essential safety feature.
But what really made this experience unacceptable was the absolutely disgraceful customer service.
Repeated messages to the host went unanswered, and when we did receive responses, they appeared to be from a poorly programmed automated AI chatbot that was completely incapable of addressing our concerns. It was like talking to a brick wall. No accountability, no meaningful assistance, and absolutely no interest in resolving a genuine safety issue.
Then there are the hidden charges! We were slugged with an additional $28 just to exit the airport car park, a charge that was not clearly disclosed in the listing. It's completely unacceptable to advertise one price and leave customers discovering additional costs after collecting the vehicle.
The combination of a vehicle that wasn't as advertised, serious safety concerns, non-existent customer support, robotic responses and surprise charges made this an absolutely miserable experience.
I genuinely question why Turo allows hosts operating with such poor standards of transparency, safety and customer service to remain on its platform. It reflects badly not just on the host, but on Turo itself.
My recommendation: DO NOT RENT FROM THIS HOST. Not this van, not any of their other vehicles.
There are plenty of rental operators who take safety, honesty and customer service seriously. This certainly wasn't one of them.
One star only because zero stars isn't an option.
Hari •
The host and pick up/drop off were great!! The van was fine but had a musty smell to it. The entertainment system wasn’t great as it was not user-friendly. Would book again with this host. They were phenomenal!
Forrest •
Great
Aisiah •
Ericson and his team were great. Very reliable and spacious car for the family the week was great and very economic in gas. Thanks guys will for sure be using you guys again in the future!
Fabian •
thank you for everything
Jean •
4.68
57 ratings
Unsafe Vehicle, Appalling Support, Hidden Fees – Avoid This Host at All Costs!
Absolutely one of the worst rental experiences I've ever had. I strongly recommend avoiding this host and every vehicle they operate.
We hired a large van that was not as advertised. The reversing camera was not working, which is a serious safety issue for a vehicle of this size.
Every time I needed to reverse or park, I had to stop, get out of the vehicle, check the surroundings, get back in, move a little, and repeat. This made the van extremely difficult and potentially dangerous to operate. A functioning reversing camera on such a large vehicle is not a luxury — it's an essential safety feature.
But what really made this experience unacceptable was the absolutely disgraceful customer service.
Repeated messages to the host went unanswered, and when we did receive responses, they appeared to be from a poorly programmed automated AI chatbot that was completely incapable of addressing our concerns. It was like talking to a brick wall. No accountability, no meaningful assistance, and absolutely no interest in resolving a genuine safety issue.
Then there are the hidden charges! We were slugged with an additional $28 just to exit the airport car park, a charge that was not clearly disclosed in the listing. It's completely unacceptable to advertise one price and leave customers discovering additional costs after collecting the vehicle.
The combination of a vehicle that wasn't as advertised, serious safety concerns, non-existent customer support, robotic responses and surprise charges made this an absolutely miserable experience.
I genuinely question why Turo allows hosts operating with such poor standards of transparency, safety and customer service to remain on its platform. It reflects badly not just on the host, but on Turo itself.
My recommendation: DO NOT RENT FROM THIS HOST. Not this van, not any of their other vehicles.
There are plenty of rental operators who take safety, honesty and customer service seriously. This certainly wasn't one of them.
One star only because zero stars isn't an option.
Hari •
The host and pick up/drop off were great!! The van was fine but had a musty smell to it. The entertainment system wasn’t great as it was not user-friendly. Would book again with this host. They were phenomenal!
Forrest •
Great
Aisiah •
Ericson and his team were great. Very reliable and spacious car for the family the week was great and very economic in gas. Thanks guys will for sure be using you guys again in the future!
Fabian •
thank you for everything
Jean •
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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