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Zoeb was very responsive, communication was very easy. Pickup process is like a breeze, street parking is available if you are to leave your ride for the rental period. Return was also very flexible: just park it, take pictures, drop the key. As for the car, it's an older X5 with cosmetic damages and some little things not working (like parking assistant giving error), but if you don't mind them... It is comfortable even for a family of 5, drives great, AWD is excellent while still good on gas (19.5+ mpg), S+M tires took us through snow as well - and this is what we needed it for. Liked the all-weather trunk mat. As for the rental itself, I would really prefer full-to-full tank, since it's more fair and easier to plan with. Overall a nice experience as a first timer on Turo.
I am very happy about our interaction with Ismail and our trip with his Toyota. The communication with Ismail was very smooth and efficient and he was also very supportive when we needed help during the trip. His roomy Toyota was perfect for our trip in a party of six people, definitely more comfortable than other similar cars I've rent in the past. Driving was easy and the higher clearance helped with some dirt roads we had to take, too. Totally recommended.
First time Turo user and it was quite easy and met all my needs. Car pickup was easy and the car was fine. We used it for a road trip to the snow. The car handled quite well, was well maintained and got good fuel economy. There was a slight smell of previous smoking, but this was mostly noticeable when using the heater. It may help to change the cabin air filter. The other suggestion would be to include a key to the roof rack so one could use them. Aside from that, all was good. Will rent again when I need AWD capability.
2nd time renting from hangfai m. Another wonderful trip with a great vehicle! Whole process was easy with no problems. Will do again for sure!
This was such a smooth ride! Took a trip out to tahoe and it got me through the small snow storm! Would definitely rent again. Thank you, Zoeb!
This was our first time using Turo and the process was so easy and convenient. This car is on the older side, but was very spacious which was great for our family road trip. Thank you for the great service.
Had a great trip to Tahoe the car was in perfect condition and Joey was great to work with very nice and respectful thanks Joey!
Pickup and drop off were easy and the vehicle came so clean inside and out. Will be returning to rent again from Hangfai.
Easy pick-up and drop-off. We needed a 4WD for our Tahoe trip and this car drove great! The only downside is that I couldn’t connect to bluetooth to play music. and I didn’t have an aux cable converter for iphone :(...
Needed the car for Tahoe. Did just fine. No issues at all. The car was clean. And the host is great. Quick replies, no hassle. Will definitely rent again.
Everything went smoothly. Not a single issue at all! Great car, easy process. I look forward to booking again for future trips.
First time driving w Turo and Leon made it a breeze. He made sure to give us a quick run down how to drive the testla and was very open to any questions. Def a great experience and if I ever wanted to rent again, I’d definitely look here.
Zoeb responded quickly and the car ran great (4WD on cold roads with those large tires made a world of difference). Great trip from San Jose to Mammoth and back.
Nish was awesome to work with. Super easy pickup and drop off! Nish was incredibly friendly. I highly recommend renting from him. I will definitely rent from him again!
Leon and his car was awesome! This was my first time renting a Tesla and Leon was very accommodating in giving me the rundown on how to operate the vehicle. I even let him know I'd be in the market for Tesla in the next couple of years and he even offered to send me some links on his research on Tesla vehicles. I had a great experience renting Leon's car. Highly recommend. Will definitely rent again, especially for that auto-pilot feature.
I enjoyed the car. It has plenty of space and well kept. Great to use if you need a lot of space. This model tends to wobble from aerodynamics at around 70mph.
Everything about it was great! Very comfortable and smooth ride! Will definitely get a ride from Hangfai again!
The car ran really nicely and smooth. Car is really clean inside and out and 10/10 service from the host.
My second time booking with Baofeng, the wrangler was thoroughly cleaned and as expected a blast to drive again. Baofeng is an absolute joy to work with.
Great car! There were eight of us and it was not too tight inside. She surely is a monster, and will take up a lot of gas, but that should already be expected. Huge snow tires are a perk for Tahoe, and Bluetooth audio as well for good music down the road. Zoeb was also very approachable and responded very fast, great service!
Hangfai Mok was really polite and professional and the car was really clean when I came to pick up !!
Zoeb made pickup and dropoff so easy. He is flexible with timing since there is a self checkin option. And he is always so fast to respond. This is the 2nd time I've rented this SUV. Its a little beat up but perfect for taking up to Tahoe. With his snow-rated tires, we had peace of mind of being safe and not having to worry about chains. It did great on snowy weather and did not even slip once despite some icy conditions. Look forward to renting this beautiful car again for our next ski trip
As always a trip made easy with Zoeb. Easy pick up and drop off, clean reliable fleet, easy to work with. I recommend to anyone in the Fremont Eastbay Area.
Car worked great! Absolutely no issues. Easy pickup and dropoff. Joey was also flexible and worked around our schedule :)
Rented the Jeep for a Trip to Lake Tahoe. Car was clean and well maintained. Equipped with everything I needed to go and come back with out a problem. Would totally recommend for anyone looking for a getaway. 5/5 stars.
Hangfai was amazing to rent from! Great communication, clean and capable vehicle, and flexible. I would definitely rent from him again, and recommend a vacation in his beautiful Jeep!
Very happy to have chosen Satchi's Mercedes SUV for our short getaway trip. Such a beautiful vehicle and super comfortable to drive! Satchi is very polite and prompt to communicate with! As my first Turo rental, I am a very happy customer! I would definitely rent Satchi's Mercedes in the future!!
First time using turo...Zoeb made it very easy to communicate with. Within minutes he’d promptly message me back through the application with answers to questions I needed. I even had to change the return time and we were able to get that handled within seconds while I was still on my trip! I rented his Toyota Sequoia for my family and I and it was great. Very clean and well maintained. There was CarPlay which he added to make the long drive much more enjoyable for my family. From a customer who is used to using Enterprise car rental this experience was by far the easiest and most convenient. Definitely will rent again. Thanks!
Great car and great service. Tented this beauty for a trip to Yosemite. Very comfortable family car and Hangfai is great at responding and makes pick up and drop off easy peasy.
Was the easiest and best experience I ever had as far as renting a car goes. Our host was very friendly and very easy to talk to. Thanks so much ismail for the awesome experience!
I took a trip up to Tahoe and rented Zoeb’s Outback. The car was great for the trip and was easy to drive in the snowy weather. The AWD and snow tires were great features to make the trip safe and convenient. Zoeb was very helpful and even talked to me about how much luggage and equipment the car could hold. We were able to fit 4 snowboards, 4 people, and all our luggage in the car. I definitely recommend booking with Zoeb on your next trip.
Comfortable car with great features for family trip. Tires help with snow conditions. Great service from zoeb.
The Subaru was great! Easy day trip to Tahoe. Communicating with Zoeb was also very easy.
Renting from hangfai was great, had no problems with anything. Whenever i need a vehicle in the future my first choice will be him for sure!..
It was a great experience to drive Leons Tesla Model X. Leon is very knowledgeable and helpful thru out the trip. We all loved the trip.
Car is great. Perfect for a snow trip to Tahoe. Safe reliable snow car Zoe’s makes the process very easy an fun
Great car! Drives well. Nice and clean. Roomy. Also, it’s the first time I’ve driven a BMW, so I felt like a big deal. Pick up and drop off were insanely easy. I highly recommend!
This was our first time using Turo and Leon made this the best experience possible! He was there for any question we had. Highly recommend.
This is my first rental withTURO and thanks to ZOEB I will definitely be using TURO all the time especially ZOEB fleet!!! The process was pretty smooth and straight forward. ZOEB is great on getting answering any questions through out the trip. Highly recommended!
Michael was a very great host and responds immediately every time. We enjoyed our first trip to the snow and would definitely book with him again. 5star host!!!! Thanks for the great services!
Baofeng was super friendly! Check in and checkout were super easy. He gave us instructions on how to remove the top and even showed us. We had so much fun with this jeep (not for offroading) for Valentine’s Day weekend and we would definitely rent it again!!!
The car was perfect and affordable! Definitely would rent from this host again! Mahalo n aloha
Excellent customer service and quick responses! Would definitely recommend and rent again.
Zoeb's outback was great! It gave me no problems at all, would definitely rent again.
Zoeb’s BMW X5 was a perfect car to drive to Tahoe. He’s a great communicator and very accommodating when we made a change. Clean car and smooth ride. You will enjoy driving his SUV which road wonderfully through the Tahoe roads.
Leon was a great host, very nice guy. His Model X was a dream. We are considering renting it again in the future.
Nishant was very responsive and helpful. The car was ready to go and pick up was easy. We needed an AWD car for a trip to Tahoe and the car was perfect for the job. Nishant was also on top of any questions and needs. Greatly recommend!
Leon and his X! We had an incredible experience with this rental and Leon went out of his way to make sure we were taken care of prior to the trip and upon return. Leon is super responsive and his car has clearly been taken care of. I’d recommend Leon and his rental to anyone!!
One of my favorites whips to rent! Pickup and drop off was smooth. Real clean car
We had a great trip with Zoeb’s BMW. We needed and all-wheel drive car for a snowy Tahoe trip. The car performed great and we fit everything in the car very comfortably.
Hangfai was great and was very flexible with pick up and drop off options. This is my third time renting from him in the last month.
Very perfect experience, first time renting on Turo and Zoeb did a fantastic job having the car clean and gas filled up! Definitely will be renting again from Zoeb again!
Car worked well and was clean! Got me to Tahoe and back after a major storm without a hitch. Easy pick up and drop off and Zoeb was quick to communicate, I would definitely rent again.
Joey is very responsive and helpful! The car was immaculate and ran great. It was exactly what we needed for our trip.
The sequioa was awesome and Zoeb was super helpful and accomodating, I will definitely rent from him again!
Yang is extremely easy to rent from. He is remarkably flexible, very responsive to requests, and easy to communicate with to set up the trip and to address any issues that pop up during the trip. This is my third or fourth rental with him and lasted over six months. Will be renting from him again later this year.
If you're looking for the perfect Tahoe vehicle, this is it! Plenty of space for all your gear and the whole family! Lifted with snow tires will give you the confidence in making the trip without a hiccup no matter the conditions! 10/10 would rent again!! Thanks again Zoeb!
Top of the line service and accommodation during the rental. Definitely looking here to rent in the Bay.
The Sequoia was just what I needed for a winter trip to the Eastern Sierras. It's a big, powerful 4WD with all season tires, tons of cargo space, bluetooth, and plenty of 12V power ports. Zoeb is a great host, he answered all my questions and responded promptly to messages. Pickup and drop off were easy, even after normal business hours. He has a good sized fleet available, I will rent from him again next time I need another car or truck.
This was a great experience. Zoeb was very prompt in responding to messages, the pick up was easy, car was clean and zoeb was flexible in accommodating changes to schedule. Thank you very much
Car was well maintained and we wanted 4x4 for snow and it exceeded our expectation.
This G Wagon is phenomenal. Excellent winter tires and perfectly maintained. Zoeb is great. I was able to park my car in front of his store and everything was seamless.