Car rental in Australia

To book a car on Turo, you must create a Turo account, have a valid driver’s license, get approved to drive on Turo, and be 18 years old or older in the US, 21 years old or older in Australia, or 23 years old or older in Canada.

In the UK, you must be 21 years old or older and have held a UK or EU license for at least one year, or another driver’s license for at least two years. In France you must be 18 years old or older and have held a driver’s license for at least two years, longer for certain makes and models of vehicles.

When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately, and you’ll be set for all future road trips, day trips, and business trips!

No, you don’t need personal insurance coverage to book a car on Turo.

When booking a car in Australia, you’ll choose between the Premier (if available), Standard, and Minimum protection plans. Each plan includes varying limits on financial responsibility for damage to a host’s vehicle. All trips include $20,000,000 in legal liability protection for damage to other people’s property. All protection is provided by Turo Travels Mutual.*

No, you don’t need an Australian licence to rent a car in Australia. But you do need a valid driver’s licence — most international driver’s licences are accepted in the US, UK, Canada, Australia, and France.

Yes, multiple guests can drive the car you rent on Turo, as long as they are all approved to drive. The primary driver (whoever rented the car) can add additional drivers with no fees or additional charges. Only the primary driver can request to add drivers; Turo hosts cannot do it for you. We encourage you to add additional drivers before your trip starts, though guests can request to add a driver while a trip is in progress.

To speed up the process, have your additional driver create a Turo account and get approved to drive before you add them. All drivers must have a valid driver’s licence and meet the age requirements for the car you’ve rented. You can add drivers via the “Trips” tab in the Turo app without additional driver charges or extra costs.

You can cancel and get a full refund up to 24 hours before your trip starts, unless you opt to receive a non-refundable trip discount when you book. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a cancellation fee.

In the rare event a host cancels, you’ll be notified immediately so you can book another car, or we’ll help you find one. Your refund can be temporarily held to expedite rebooking, or the funds can be returned to your bank account — your choice.

If there’s an emergency or an issue with the car, call our emergency roadside assistance provider, available 24/7. We’ll make sure you’re safe, then help you get back on your way.

Yes, many hosts offer delivery to travel hubs like airports, train stations, and hotels, or to custom delivery locations. There are cars available on Turo near hundreds of airports, or you can have your car delivered for pickup and return at your hotel or vacation rental to save time and hassle. Some hosts offer free delivery, while others set their own delivery fee for the service.

Many Turo hosts offer discounted prices for weekly and monthly trips, so you’ll get the best deals and lowest rates possible by booking longer trips.

On your Account page, make sure you’ve checked the box to receive email notifications, and enable push notifications from the Turo app in your phone settings — we’ll send you occasional promo codes, discounts, and deals on rental cars!