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2017 XL
•4.92
(122 trips)
10 seats
Gas
Automatic transmission
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Pickup locations
Bring the car to me
Insurance via Travelers
4.9
Backup camera
Brake assist
Must be 21+ to book
Long term
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Snow chains
Snow chains Snow chains offered for rear wheels of vehicles. Offered at $50 per set, per trip
$50/trip
Booster seat
Our booster seat offers a safer and more comfy ride for older kids, bridging the gap between a car seat and a regular seat for growing passengers.
$10/trip3 available
Prepaid refuel
Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.
$90/trip
Child safety seat
Safety car seat for kids 2-10
$20/trip1 available
4.92
(114 ratings)
Reviews
Stone •
The best person to rent from! Easy and always communicates clearly.
Thank you
Landon •
Car drive fine. Radio didn’t work.
Radio work, to connect to Bluetooth didn’t work
Jenae •
My experience with this Turo rental was extremely frustrating and unacceptable from start to finish.
At pickup, there were no instructions provided on how to locate or access the vehicle. I repeatedly messaged the host through the Turo app, and although my messages were read, the host never responded. I spent over an hour searching for the vehicle on my own.
When I finally located it, the vehicle did not match the listing description. Additionally, the vehicle was not clean or sanitized inside or out. Several major issues were immediately apparent:
• The radio/GPS did not work
• The step used to get into the van was broken, hanging halfway out on one side and halfway in on the other, which me and multiple individuals from my group tripped over the whole time we had the vehicle.
• Overall condition did not reflect what was advertised
Despite continuing to reach out, the host ignored all communication. I then contacted Turo customer service, who had to call the host multiple times before he finally answered.
When I spoke with the host and calmly explained my concerns, particularly the lack of communication and vehicle condition. He became irate and unprofessional, acknowledging he read the messages and simply chose not to respond, dismissing my concerns, and belittled the fact that I paid over $1,300, stating he “only received $500” and didn’t know what I wanted him to do. He then hung up the call on me and the Turo support agent by the name of
Andrew 20260221-BGZ7GY
I filed a formal complaint with Turo immediately. To date, I have not been contacted by a manager regarding compensation or resolution for this experience.
To add to the inconsistency, drop-off instructions were also never provided, yet the host was quick to accept the early drop-off in the app.
This experience showed a complete lack of professionalism, communication, and accountability. I would not recommend this host or vehicle to anyone.
Sorry but in the Bible, it was already written and sealed. There are no more pages for you to write your story for the public to see. None of these allegations compare to my van’s state right now. You’ve also taken the van for over a week and expected to get it for free and is the only person wanting it for free. I have been host for 3 years and you are the only person out of my many customers that have bring these allegations up. Jesus was a good person but still was crucified by other people.
cully •
Good
Good milage and clean van
Thank you
Lesly •
10 out of 10
Incredible host!
Appreciate
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Pickup at car location
Pickup locations
Bring the car to me
2017 XL
•4.92
(122 trips)
10 seats
Gas
Automatic transmission
4.9
Backup camera
Brake assist
Must be 21+ to book
Long term
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Snow chains
Snow chains Snow chains offered for rear wheels of vehicles. Offered at $50 per set, per trip
$50/trip
Booster seat
Our booster seat offers a safer and more comfy ride for older kids, bridging the gap between a car seat and a regular seat for growing passengers.
$10/trip3 available
Prepaid refuel
Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.
$90/trip
Child safety seat
Safety car seat for kids 2-10
$20/trip1 available
4.92
(114 ratings)
Reviews
Stone •
The best person to rent from! Easy and always communicates clearly.
Thank you
Landon •
Car drive fine. Radio didn’t work.
Radio work, to connect to Bluetooth didn’t work
Jenae •
My experience with this Turo rental was extremely frustrating and unacceptable from start to finish.
At pickup, there were no instructions provided on how to locate or access the vehicle. I repeatedly messaged the host through the Turo app, and although my messages were read, the host never responded. I spent over an hour searching for the vehicle on my own.
When I finally located it, the vehicle did not match the listing description. Additionally, the vehicle was not clean or sanitized inside or out. Several major issues were immediately apparent:
• The radio/GPS did not work
• The step used to get into the van was broken, hanging halfway out on one side and halfway in on the other, which me and multiple individuals from my group tripped over the whole time we had the vehicle.
• Overall condition did not reflect what was advertised
Despite continuing to reach out, the host ignored all communication. I then contacted Turo customer service, who had to call the host multiple times before he finally answered.
When I spoke with the host and calmly explained my concerns, particularly the lack of communication and vehicle condition. He became irate and unprofessional, acknowledging he read the messages and simply chose not to respond, dismissing my concerns, and belittled the fact that I paid over $1,300, stating he “only received $500” and didn’t know what I wanted him to do. He then hung up the call on me and the Turo support agent by the name of
Andrew 20260221-BGZ7GY
I filed a formal complaint with Turo immediately. To date, I have not been contacted by a manager regarding compensation or resolution for this experience.
To add to the inconsistency, drop-off instructions were also never provided, yet the host was quick to accept the early drop-off in the app.
This experience showed a complete lack of professionalism, communication, and accountability. I would not recommend this host or vehicle to anyone.
Sorry but in the Bible, it was already written and sealed. There are no more pages for you to write your story for the public to see. None of these allegations compare to my van’s state right now. You’ve also taken the van for over a week and expected to get it for free and is the only person wanting it for free. I have been host for 3 years and you are the only person out of my many customers that have bring these allegations up. Jesus was a good person but still was crucified by other people.
cully •
Good
Good milage and clean van
Thank you
Lesly •
10 out of 10
Incredible host!
Appreciate
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Pickup locations
Bring the car to me
Insurance via Travelers
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