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10 seats
Gas (Regular)
16 MPG
Automatic
Trip start
Trip end
Insurance via Travelers
Backup camera
Brake assist
AUX input
Bluetooth
USB charger
Keyless entry
Toll pass
Long term
Phone navigation holder
Apple lightning charger
Android USB-C charger
Keypad access
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Prepaid refuel
Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.
$100/trip
Child safety seat
Child safety seat so that your young children are safe and protected during the trip
$15/trip2 available
4.95
130 ratings
Will give 5 stars but horrible cleaner smell in the car
Rico •
Horrible Rental Experience — Do Not Rent This Vehicle
The pickup process was smooth, and initially we were happy with the size of the vehicle because we were traveling as a family of 10. Unfortunately, that was where the positive experience ended.
As soon as we opened the back door, we were hit with an absolutely horrible smell — a combination of what smelled like a dead animal and vomit. The carpet in the back of the vehicle reeked, and the odor was so strong that everyone became sick to their stomach every time we had to get in the vehicle.
We had three children with us, and they were so uncomfortable that they would cry because of how bad the smell was. My father spent hours trying to clean the back of the vehicle using soap and cleaning supplies. We even purchased an odor bomb in an attempt to eliminate the smell. Nothing worked. We spent over $70 out of pocket trying to make the vehicle tolerable, and we were still unsuccessful.
What makes this experience even more upsetting is that I contacted the owner about the issue. He admitted that a previous guest had left something in the back, that he knew the vehicle smelled, and yet he still rented it to us. His solution was to leave a bottle of Febreze in the vehicle. That was completely unacceptable given how severe the odor was.
I requested a full refund because the vehicle was essentially unusable for our family due to the condition and smell. The owner declined and responded, “You win some and you lose some.” I found that response extremely disappointing and lacking any concern for the experience we had.
I am not someone who typically leaves negative reviews, but this was one of the worst rental experiences I have ever had. What should have been a family trip was made significantly more stressful and unpleasant because we had to spend the entire trip dealing with this horrible smell.
If you are traveling with your family, especially with children, I strongly recommend thinking twice before renting this vehicle. No family should have to go through what we experienced.
Zu •
The previous guest messed up van and we were unable to remediate the smell completely because your rental was immediately after his. I didn’t want you to be stranded so I made the van available but told you to find an alternative van to use and I would give you a full refund. You REQUESTED to keep the van. I have our chat.
Unfortunately we have limited control over what guests do with the rental and was as unhappy with the situation as you were.We offered a FULL REFUND & temp use of the van
Excellent host, thank you for renting me this van, drove great, surprisingly good gas mileage even with a full crew!
Matthew •
The spacious vehicle was so helpful for our family of 8 with plenty of room for luggage
Gretchen •
The van was well kept and clean for its age. There were many cell phone charging cords, bluetooth and cup holders in it. We had no issues but a lot of fun for the family trip. Great communication and quick response from the owner. Great experience.
CHIA WEI •
4.95
130 ratings
Will give 5 stars but horrible cleaner smell in the car
Rico •
Horrible Rental Experience — Do Not Rent This Vehicle
The pickup process was smooth, and initially we were happy with the size of the vehicle because we were traveling as a family of 10. Unfortunately, that was where the positive experience ended.
As soon as we opened the back door, we were hit with an absolutely horrible smell — a combination of what smelled like a dead animal and vomit. The carpet in the back of the vehicle reeked, and the odor was so strong that everyone became sick to their stomach every time we had to get in the vehicle.
We had three children with us, and they were so uncomfortable that they would cry because of how bad the smell was. My father spent hours trying to clean the back of the vehicle using soap and cleaning supplies. We even purchased an odor bomb in an attempt to eliminate the smell. Nothing worked. We spent over $70 out of pocket trying to make the vehicle tolerable, and we were still unsuccessful.
What makes this experience even more upsetting is that I contacted the owner about the issue. He admitted that a previous guest had left something in the back, that he knew the vehicle smelled, and yet he still rented it to us. His solution was to leave a bottle of Febreze in the vehicle. That was completely unacceptable given how severe the odor was.
I requested a full refund because the vehicle was essentially unusable for our family due to the condition and smell. The owner declined and responded, “You win some and you lose some.” I found that response extremely disappointing and lacking any concern for the experience we had.
I am not someone who typically leaves negative reviews, but this was one of the worst rental experiences I have ever had. What should have been a family trip was made significantly more stressful and unpleasant because we had to spend the entire trip dealing with this horrible smell.
If you are traveling with your family, especially with children, I strongly recommend thinking twice before renting this vehicle. No family should have to go through what we experienced.
Zu •
The previous guest messed up van and we were unable to remediate the smell completely because your rental was immediately after his. I didn’t want you to be stranded so I made the van available but told you to find an alternative van to use and I would give you a full refund. You REQUESTED to keep the van. I have our chat.
Unfortunately we have limited control over what guests do with the rental and was as unhappy with the situation as you were.We offered a FULL REFUND & temp use of the van
Excellent host, thank you for renting me this van, drove great, surprisingly good gas mileage even with a full crew!
Matthew •
The spacious vehicle was so helpful for our family of 8 with plenty of room for luggage
Gretchen •
The van was well kept and clean for its age. There were many cell phone charging cords, bluetooth and cup holders in it. We had no issues but a lot of fun for the family trip. Great communication and quick response from the owner. Great experience.
CHIA WEI •
Turo's highest-rated hosts
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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