Turo
Hyundai Santa Fe 2023Hyundai Santa Fe 2023Hyundai Santa Fe 2023
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Hyundai Santa Fe

2023 SEL

•

5 seats

Gas (Regular)

26 MPG

Automatic



Your trip

Trip start

Trip end





Insurance & Protection

Insurance via Travelers



Cancellation policy

Vehicle features

Safety

    Adaptive cruise control

    Backup camera

    Blind spot warning

    Brake assist

    Lane departure warning

    Lane keeping assist

Device connectivity

    Android Auto

    Apple CarPlay

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    GPS

    Keyless entry

Additional features

    Must be 21+ to book

    Heated seats

    Ski rack

    Adaptive Cruise Control

    Remote Start

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included with your trip

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add drivers anytime after booking

2-hour pickup window

No need to modify your trip unless you’re running more than 2 hours late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Extras (1)

Add optional Extras to your trip at checkout.

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

$60/trip


Reviews

4.7

128 ratings

Nice car

Askat •

tldr: the car in fact does still smell like weed and the tags are VERY expired.

If you’re reading the other poor reviews of this rental car and thinking, “surely the car has been cleaned in between uses and doesn’t still smell like weed.” or, “surely after the complaint of expired tags, the registration has been renewed and the tags updated.” think again.
i fully accept that i saw those reviews and didn’t take them seriously, but it’s very real.

when you open the car door, the first thing you notice is the VERY strong air freshener scent working overtime to mask the weed scent. honestly, it probably wouldn’t have been a dealbreaker, but i had a roadtrip planned with my mother, and the amount of time we were planning to spend in the car would have been intolerable with the smell.

while i was checking the rest of the car, i noticed that the tags expired in MAY OF 2025! when i reached out to the owner, he told me “the registration is in fact updated but that they don’t send physical tags anymore(?!) and it doesn’t even matter because police don’t check your tags, they only check your registration!” woof, no thanks bro. not trying to get pulled over for expired tags in this hotbox.

turo was very good about immediately processing a full refund, but honestly, how is this person still allowed to rent on this platform?

Madison •

Elite Car Rentals's response

Thank you for your feedback. This vehicle's registration is current and valid through May 2027. Before the trip, I sent the guest the Ohio BMV registration card and the state's online vehicle record confirming this. The guest chose to cancel, and Turo issued a full refund. Our vehicles are thoroughly cleaned and deodorized between every rental, and smoking is strictly prohibited. Future guests are welcome to message us with any questions before booking.

great ride highly recommend!

Elijah •

Elite Car Rentals's response

Thanks!

WARNING !!! Do Not Rent… Car Smelled like marijuana, floors not vacuumed at all, gas tank way under half when picked up

Jailyn •

Elite Car Rentals's response

Sorry to hear this, but it doesn't match the car's condition at pickup. The Santa Fe was cleaned and vacuumed before your trip, and smoking is never allowed in our vehicles. On fuel, the policy is simple: return it at the level you received it, so it cost you nothing extra. If anything had been raised during the trip, we'd have addressed it right away. We stand behind our cars and our record with other guests.

Car was dirty on the inside, smelled of marijuana and the tank wasn’t full. Won’t be renting from this individual again.

Ashley •

Elite Car Rentals's response

Thanks for the feedback, Ashley. Smoking is never allowed in our vehicles, and the car is cleaned before every trip. After hearing about the odor, we're treating the cabin to fully remove it. On fuel, guests only need to return the car at the level they received it, so there was no extra cost. We'd have been glad to fix any issue right away if it had been flagged during the trip.

Reviews

4.7

128 ratings

Nice car

Askat •

tldr: the car in fact does still smell like weed and the tags are VERY expired.

If you’re reading the other poor reviews of this rental car and thinking, “surely the car has been cleaned in between uses and doesn’t still smell like weed.” or, “surely after the complaint of expired tags, the registration has been renewed and the tags updated.” think again.
i fully accept that i saw those reviews and didn’t take them seriously, but it’s very real.

when you open the car door, the first thing you notice is the VERY strong air freshener scent working overtime to mask the weed scent. honestly, it probably wouldn’t have been a dealbreaker, but i had a roadtrip planned with my mother, and the amount of time we were planning to spend in the car would have been intolerable with the smell.

while i was checking the rest of the car, i noticed that the tags expired in MAY OF 2025! when i reached out to the owner, he told me “the registration is in fact updated but that they don’t send physical tags anymore(?!) and it doesn’t even matter because police don’t check your tags, they only check your registration!” woof, no thanks bro. not trying to get pulled over for expired tags in this hotbox.

turo was very good about immediately processing a full refund, but honestly, how is this person still allowed to rent on this platform?

Madison •

Elite Car Rentals's response

Thank you for your feedback. This vehicle's registration is current and valid through May 2027. Before the trip, I sent the guest the Ohio BMV registration card and the state's online vehicle record confirming this. The guest chose to cancel, and Turo issued a full refund. Our vehicles are thoroughly cleaned and deodorized between every rental, and smoking is strictly prohibited. Future guests are welcome to message us with any questions before booking.

great ride highly recommend!

Elijah •

Elite Car Rentals's response

Thanks!

WARNING !!! Do Not Rent… Car Smelled like marijuana, floors not vacuumed at all, gas tank way under half when picked up

Jailyn •

Elite Car Rentals's response

Sorry to hear this, but it doesn't match the car's condition at pickup. The Santa Fe was cleaned and vacuumed before your trip, and smoking is never allowed in our vehicles. On fuel, the policy is simple: return it at the level you received it, so it cost you nothing extra. If anything had been raised during the trip, we'd have addressed it right away. We stand behind our cars and our record with other guests.

Car was dirty on the inside, smelled of marijuana and the tank wasn’t full. Won’t be renting from this individual again.

Ashley •

Elite Car Rentals's response

Thanks for the feedback, Ashley. Smoking is never allowed in our vehicles, and the car is cleaned before every trip. After hearing about the odor, we're treating the cabin to fully remove it. On fuel, guests only need to return the car at the level they received it, so there was no extra cost. We'd have been glad to fix any issue right away if it had been flagged during the trip.


Hosted by Elite Car Rentals
387 trips•6 years of hosting

Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.

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