Turo
Chevrolet Trax 2017Chevrolet Trax 2017Chevrolet Trax 2017
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Chevrolet Trax

2017 LT

•

5 seats

Gas

29 MPG

Automatic



Your trip

Trip start

Trip end





Insurance & Protection

Insurance via Travelers



Cancellation policy

Vehicle features

Safety

    Backup camera

Device connectivity

    Android Auto

    Apple CarPlay

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    Toll pass

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included with your trip

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add drivers anytime after booking

2-hour pickup window

No need to modify your trip unless you’re running more than 2 hours late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Reviews

4.8

25 ratings

Host gave detailed info to pickup car.. made finding it easy in parking lot.. Host communicated well throughout the trip. Car was great on gas. Definitely recommend.

Kelli •

useda's response

Thank you for the trip. I really appreciate it.

Everything was excellent would highly recommend using.

Michael •

The car quality of this vehicle was not good. As soon as drove out of the airport it was chugging not wanting to pick up speed and at the stop lights was very sluggish . I text the host and she stated this is normal for this vehicle . Like what? We googled it never says anything like thatn We get maybe 4 miles from airport and the check engine light comes on and some traction light. I text again and seems to not care about the light being on or Maybe didn't beleive me till I flooded her text with pictures. I expected for the host to make it right and come get car and give me replacement at hotel as we barely got it there but instead was told to go thru roadside assistance with turo. I had wait from 330pm till 111pm for the car to picked up so I could hand off keys and take pictures so could get a full refund so our first day of vacation was not a fun experience and now we are without a car unless we start over with someone else. I feel the host should of made this right and dropped off new car instead she does nothing and tell me to call turo. That is very poor customer service. That vehicle should not even be able to be rented she had to have known all issues instead of saying normal for a trak to run like that and then 3 different lights onn come on !! This was our first time using turo so not sure will ever return.

jesus •

useda's response

We sincerely apologize for the inconvenience. The vehicle was inspected before your trip and was operating normally with no known issues or warning lights. Unfortunately, mechanical problems can occur unexpectedly. We had no replacement vehicle available, as all others were booked, so Turo Roadside Assistance was the appropriate option. We understand your frustration and appreciate your feedback. The vehicle has been taken out of service for a full inspection.

Car was great other than the issues I had with it on the highway. The check engine light came on blinking when going above the 2nd gear. Owner was quick to communicate though which was nice. Pickup/drop off was smooth

Spencer •

Responsive host and made our lives easy!
Thanks!

Chase •

Reviews

4.8

25 ratings

Host gave detailed info to pickup car.. made finding it easy in parking lot.. Host communicated well throughout the trip. Car was great on gas. Definitely recommend.

Kelli •

useda's response

Thank you for the trip. I really appreciate it.

Everything was excellent would highly recommend using.

Michael •

The car quality of this vehicle was not good. As soon as drove out of the airport it was chugging not wanting to pick up speed and at the stop lights was very sluggish . I text the host and she stated this is normal for this vehicle . Like what? We googled it never says anything like thatn We get maybe 4 miles from airport and the check engine light comes on and some traction light. I text again and seems to not care about the light being on or Maybe didn't beleive me till I flooded her text with pictures. I expected for the host to make it right and come get car and give me replacement at hotel as we barely got it there but instead was told to go thru roadside assistance with turo. I had wait from 330pm till 111pm for the car to picked up so I could hand off keys and take pictures so could get a full refund so our first day of vacation was not a fun experience and now we are without a car unless we start over with someone else. I feel the host should of made this right and dropped off new car instead she does nothing and tell me to call turo. That is very poor customer service. That vehicle should not even be able to be rented she had to have known all issues instead of saying normal for a trak to run like that and then 3 different lights onn come on !! This was our first time using turo so not sure will ever return.

jesus •

useda's response

We sincerely apologize for the inconvenience. The vehicle was inspected before your trip and was operating normally with no known issues or warning lights. Unfortunately, mechanical problems can occur unexpectedly. We had no replacement vehicle available, as all others were booked, so Turo Roadside Assistance was the appropriate option. We understand your frustration and appreciate your feedback. The vehicle has been taken out of service for a full inspection.

Car was great other than the issues I had with it on the highway. The check engine light came on blinking when going above the 2nd gear. Owner was quick to communicate though which was nice. Pickup/drop off was smooth

Spencer •

Responsive host and made our lives easy!
Thanks!

Chase •


Hosted by useda
563 trips•2 years of hosting

Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.

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