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2023 Premier
•4.91
(146 trips)
7 seats
Gas (Regular)
18 MPG
Automatic transmission
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Pickup locations
Bring the car to me
Insurance via Travelers
4.9
This exclusive car has additional safety checks for guests under 30.
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Lane departure warning
Lane keeping assist
Android Auto
Apple CarPlay
Bluetooth
USB charger
USB input
GPS
Keyless entry
Toll pass
Must be 25+ to book
Heated seats
Sunroof
24inch Lexani Wheels
Presidential Tinted Passenger Windows
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Prepaid refuel
Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level and avoiding extra fees.
$120/trip
4.91
(123 ratings)
Reviews
Joe •
Car had service lights on but otherwise great car.
Terrance •
Awesome
Stephanie •
Terrible Experience – Unsafe Vehicle and Unacceptable Customer Service
Our rental experience was extremely disappointing and ultimately ruined the end of our vacation. The vehicle left us stranded on the side of the road. The car would turn on, but the emergency brake would not release, making it impossible to move the vehicle. This was clearly a mechanical failure and should never have happened if the car had been properly maintained.
To make matters worse, it took 5.5 hours for Turo to pick up the vehicle. That was an entire vacation day wasted sitting and waiting for a tow truck. We also spent approximately 2.5 hours on the phone with customer service trying to get assistance.
Our interaction with Mohammad from roadside assistance was especially frustrating. We clearly explained that we had two children with us and were stranded. When he told us the tow truck would take 60–90 minutes, we asked if that meant we would be left on the side of the road with two children for that entire time. His response was simply “Yes.” There was no empathy, urgency, or concern for our safety.
After being transferred to support, the next agent was somewhat helpful, but only after we had to explain what should have been obvious—that we should not be charged additional fees for another vehicle when the original one failed due to poor mechanical condition. Our vacation time had already been cut short because of this situation, and we were not going to spend more money to fix a problem that was not our fault. The agent eventually provided a one-time courtesy waiver, but that does not make up for the stress, inconvenience, and lost time.
Overall, this was a terrible way to end our vacation. Turo needs to do a much better job ensuring that vehicles listed on their platform meet proper mechanical and safety standards. Customer service and roadside assistance staff also need significantly better training in handling emergency situations—especially when families with children are involved.
I would not recommend this experience to anyone.
I’m sorry the trip ended this way. When the issue was reported, we took it seriously and worked to assist through the proper Turo support and roadside channels. After recovery, the vehicle was found to be in running condition. While I understand the frustration caused by the roadside delay, that part of the experience was handled through Turo support. I’ve consistently maintained strong service and five-star hosting standards, and guest safety remains a priority.
Khallil •
Everything was good thank you
Nicole •
Highly recommended
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Pickup at car location
Pickup locations
Bring the car to me
2023 Premier
•4.91
(146 trips)
7 seats
Gas (Regular)
18 MPG
Automatic transmission
4.9
This exclusive car has additional safety checks for guests under 30.
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Lane departure warning
Lane keeping assist
Android Auto
Apple CarPlay
Bluetooth
USB charger
USB input
GPS
Keyless entry
Toll pass
Must be 25+ to book
Heated seats
Sunroof
24inch Lexani Wheels
Presidential Tinted Passenger Windows
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Prepaid refuel
Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level and avoiding extra fees.
$120/trip
4.91
(123 ratings)
Reviews
Joe •
Car had service lights on but otherwise great car.
Terrance •
Awesome
Stephanie •
Terrible Experience – Unsafe Vehicle and Unacceptable Customer Service
Our rental experience was extremely disappointing and ultimately ruined the end of our vacation. The vehicle left us stranded on the side of the road. The car would turn on, but the emergency brake would not release, making it impossible to move the vehicle. This was clearly a mechanical failure and should never have happened if the car had been properly maintained.
To make matters worse, it took 5.5 hours for Turo to pick up the vehicle. That was an entire vacation day wasted sitting and waiting for a tow truck. We also spent approximately 2.5 hours on the phone with customer service trying to get assistance.
Our interaction with Mohammad from roadside assistance was especially frustrating. We clearly explained that we had two children with us and were stranded. When he told us the tow truck would take 60–90 minutes, we asked if that meant we would be left on the side of the road with two children for that entire time. His response was simply “Yes.” There was no empathy, urgency, or concern for our safety.
After being transferred to support, the next agent was somewhat helpful, but only after we had to explain what should have been obvious—that we should not be charged additional fees for another vehicle when the original one failed due to poor mechanical condition. Our vacation time had already been cut short because of this situation, and we were not going to spend more money to fix a problem that was not our fault. The agent eventually provided a one-time courtesy waiver, but that does not make up for the stress, inconvenience, and lost time.
Overall, this was a terrible way to end our vacation. Turo needs to do a much better job ensuring that vehicles listed on their platform meet proper mechanical and safety standards. Customer service and roadside assistance staff also need significantly better training in handling emergency situations—especially when families with children are involved.
I would not recommend this experience to anyone.
I’m sorry the trip ended this way. When the issue was reported, we took it seriously and worked to assist through the proper Turo support and roadside channels. After recovery, the vehicle was found to be in running condition. While I understand the frustration caused by the roadside delay, that part of the experience was handled through Turo support. I’ve consistently maintained strong service and five-star hosting standards, and guest safety remains a priority.
Khallil •
Everything was good thank you
Nicole •
Highly recommended
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Pickup locations
Bring the car to me
Insurance via Travelers
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