Mazda CX-9

This car was great and communication was wonderful

Justice •

Car was ok and had no major issues; the only thing was the front window on the passenger’s side that was getting stuck and making a lot of noise.

Yuri •

1st my vehicle was changed from the selected vehicle 24hrs before the day was to pick up. (I should have canceled then). I accepted the replacement since it was the day before I was schedule to pickup and the same make and model (different year). The car was clean, the process was easy, but the car was not fully operable. Didn't know when I picked up the vehicle that the passenger window wouldn't let up without manual assistance. This was not disclosed prior to rental nor part of the inspection. There is no way the host wouldn't have known that passenger window was inoperable. The sound it makes when operating is enough to know there needs to be a repair. Needless to say I ended up returning the vehicle after discovering this in a home depot parking lot. While the host, Tien was responsive , his first suggestion for assistance was for me to have someone manually let the window up and return the vehicle for a full refund. NEEDLESS TO SAY I did just that. I returned the vehicle and let the host know that this ruined my already paid for camping trip for today (07/30) which is why I needed the vehiclein the 1st place.. MY 1st experience wasn't good and as a result, I will not use Turo again. Their host knownly rented a vehicle with existing damage and did not disclose it prior to rental. At least with other rental companies they would have offered a replacement vehicle, offered to take for repair and would have been more accommodating and empathetic. While the rates are a little more reasonable, it definitely wasn't worth all that it needed up costing me for this rental.

Patrice •

Everything was great 😊. Very easy pickup and drop off

Alonja •

Great car great people awesome description on directions will book again and

Jaylen •