Last revised: September 28th, 2017
Our community is the foundation of our business—without you, we wouldn’t exist—so we rely on good people to do good things, and to treat each other and their property with respect, dignity, and compassion. Our shared commitment to these values enables every member of our community to feel welcome on our platform regardless of the way they look, who they love, what they believe, how they self-identify, where they’re from, or when they were born. Discrimination of any kind is not tolerated in the Turo community.
Turo members may not
Turo hosts may not
Turo hosts may
Turo hosts may not
Turo hosts may
Turo hosts may not
Turo hosts may
Turo hosts may
Turo hosts aren’t required to comply with the above policies if they violate local laws.
Turo will review reports of discrimination on a case by case basis, and impose consequences on community members who violate our nondiscrimination policies, which may or may not include removal from the Turo marketplace.
As the Turo community grows, we will continue to ensure that our policies continue to make everyone feel welcome and respected in all of their interactions with Turo community members.
Turo takes reports of discrimination very seriously.
If you believe that you have experienced unlawful discrimination outlined in our nondiscrimination policy on the Turo marketplace, please report it using our support request form. Please provide specific details and the name of the community member involved and reservation number.
We will investigate reports of discrimination on a case by case basis and we may follow up with you for additional documentation. If we determine that a community member has violated our nondiscrimination policy, we will impose consequences which may or may not include removal from the Turo marketplace.