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Hyundai Elantra 2013Hyundai Elantra 2013Hyundai Elantra 2013
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Hyundai Elantra

2013 GLS PZEV

4.58

(13 trips)

5 seats

Gas (Regular)

33 MPG

Automatic transmission


Your trip

Trip start

Trip end


Pickup & return location



Insurance & Protection

Insurance via Travelers


Hosted by

Adrian’s Auto Rental

4.9

Adrian’s Auto Rental
936 tripsJoined

Vehicle features

Safety

    Brake assist

Device connectivity

    AUX input

    Bluetooth

Convenience

    Keyless entry

Additional features

    Reverse Camera

    Touch Screen


Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.58

(12 ratings)

Reviews

Luis •

Thank you clean taken care. Brought it back the same

Adrian’s Auto Rental's response

Thank you for returning the car clean and full of fuel. Perfect guest!

Agustin •

Everything about my trip was absolutely wonderful and the manager start to the minute. It ended a whole state in contact with me made it really easy for me to pick it up and drop it off. She gonna help me with.

Diana Mylene •

A disappointing experience. This car was dirty, and full of ants! While driving, we found ants crawling on us. After we pulled over, we found a cracker and an empty water bottle in the backseat. But when we reached out to customer service and the host claiming an unclean car, we were met with unprofessional and uncooperative behavior. To be straight to the point, they refused to believe us! This was by far the worst and disrespectful customer service experience. Despite providing clear photos for proof, we were told it was insufficient evidence and were not believed as the customers. Additionally, the host was extremely defensive about his car. He stated that he did clean the car and tested the car the morning of, yet we still found the cracker, water bottle, and ants in the car. What to do then? While we appreciate the work he does for his cars, refusing to believe a customer’s genuine claims was extremely unprofessional and disappointing. In the end, we made do with the car (ants and all), but at that point it wasn’t even about the car anymore. It was the genuine lack of care and respect for this host’s customers that upset us the most. We understand that hosting is a business and you want great reviews from many customers, but to the extent of silencing customers’s concerns is concerning. Overall, putting the customer on the defense, refusing to believe them, and forcing them to use a car they don’t feel entirely comfortable in is beyond unacceptable.

Adrian’s Auto Rental's response

Hi, we’ve seen enough customers attempt to game the refund system from turo. We did a deep clean of the vehicle removing all mats, scrubbed down all the seats, dash etc.

We went to the vehicle twice also to ensure we checked the mechanical elements as well making sure our vehicle was ready to go.

Even in your post trip photos, the car looked perfect. Sorry we couldn’t give you a free car for the day.

Lelani •

The Bluetooth was pretty hard to figure out and the car was suuuuuper shaky at times but once you’re driving it for a while the shaking stops. Idk it wasn’t enough for me to cancel or leave a bad review tho. I actually extended my trip for an extra like 5 days, and the only reason I didn’t extend longer was because someone had books the days that I wanted for an extension ,so.. Adrian was awesome and quick with responses. I’d def drive this car again (:

Adrian’s Auto Rental's response

Hi, we checked the car and there’s nothing wrong with how it’s running. There’s no check engine light and it’s all good to go.


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Pickup at car location

Tustin, CA 92782

Bring the car to me

Up to 5 miles


Cancellation policy

Hyundai Elantra

2013 GLS PZEV

4.58

(13 trips)

5 seats

Gas (Regular)

33 MPG

Automatic transmission


Hosted by

Adrian’s Auto Rental

4.9

Adrian’s Auto Rental
936 tripsJoined

Vehicle features

Safety

    Brake assist

Device connectivity

    AUX input

    Bluetooth

Convenience

    Keyless entry

Additional features

    Reverse Camera

    Touch Screen


Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.58

(12 ratings)

Reviews

Luis •

Thank you clean taken care. Brought it back the same

Adrian’s Auto Rental's response

Thank you for returning the car clean and full of fuel. Perfect guest!

Agustin •

Everything about my trip was absolutely wonderful and the manager start to the minute. It ended a whole state in contact with me made it really easy for me to pick it up and drop it off. She gonna help me with.

Diana Mylene •

A disappointing experience. This car was dirty, and full of ants! While driving, we found ants crawling on us. After we pulled over, we found a cracker and an empty water bottle in the backseat. But when we reached out to customer service and the host claiming an unclean car, we were met with unprofessional and uncooperative behavior. To be straight to the point, they refused to believe us! This was by far the worst and disrespectful customer service experience. Despite providing clear photos for proof, we were told it was insufficient evidence and were not believed as the customers. Additionally, the host was extremely defensive about his car. He stated that he did clean the car and tested the car the morning of, yet we still found the cracker, water bottle, and ants in the car. What to do then? While we appreciate the work he does for his cars, refusing to believe a customer’s genuine claims was extremely unprofessional and disappointing. In the end, we made do with the car (ants and all), but at that point it wasn’t even about the car anymore. It was the genuine lack of care and respect for this host’s customers that upset us the most. We understand that hosting is a business and you want great reviews from many customers, but to the extent of silencing customers’s concerns is concerning. Overall, putting the customer on the defense, refusing to believe them, and forcing them to use a car they don’t feel entirely comfortable in is beyond unacceptable.

Adrian’s Auto Rental's response

Hi, we’ve seen enough customers attempt to game the refund system from turo. We did a deep clean of the vehicle removing all mats, scrubbed down all the seats, dash etc.

We went to the vehicle twice also to ensure we checked the mechanical elements as well making sure our vehicle was ready to go.

Even in your post trip photos, the car looked perfect. Sorry we couldn’t give you a free car for the day.

Lelani •

The Bluetooth was pretty hard to figure out and the car was suuuuuper shaky at times but once you’re driving it for a while the shaking stops. Idk it wasn’t enough for me to cancel or leave a bad review tho. I actually extended my trip for an extra like 5 days, and the only reason I didn’t extend longer was because someone had books the days that I wanted for an extension ,so.. Adrian was awesome and quick with responses. I’d def drive this car again (:

Adrian’s Auto Rental's response

Hi, we checked the car and there’s nothing wrong with how it’s running. There’s no check engine light and it’s all good to go.


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Your trip

Trip start

Trip end


Pickup & return location




Insurance & Protection

Insurance via Travelers



Cancellation policy

Pickup at car location

Tustin, CA 92782

Bring the car to me

Up to 5 miles

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