Hyundai Sonata

Very nice experience. Owner very prompt and professional. Would rent again.

Trinity •

Owner is putting water in the coolant which is causing the car to have issues. The car broke down on me after having to become a mechanic and check under the hood I see the coolant is empty after 3 days of me having the car. Called the owner he says to just put water in it, well that’s why it’s empty. If you’re putting water in your coolant compartment it gotta be refilled everyday or so or the water will run out. The water ran out three days ago, because the car started jerking and making noise two days ago. Owner didn’t even let me know to refill it with water before it got empty. Not safe at all, wouldn’t book again.

Sarah •

Unhealthy, Dirty, and Unsafe Vehicle – Very Unprofessional Host

This was one of the worst Turo experiences I’ve ever had. The car had an overwhelming, unhealthy odor that hit me the moment I opened the door. It smelled like heavy burnt smoke mixed with a musty, flood-soaked interior. The smell was so strong that it made driving extremely unpleasant and I honestly don’t think this vehicle should be rented to anyone in its current condition.

The interior was also not clean, and the car needed a wheel alignment. It didn’t feel safe to drive because it constantly pulled to one side.

I booked the car for two days but ended up canceling the second day. When I arrived to pick up the vehicle, the host wasn’t there and told me to wait. Instead of meeting me himself, he sent his young son, who looked about 11 years old, to hand me the keys and ask for my ID. I had already taken an Uber all the way from the north side to Stafford and had errands to finish, so I felt like I had no choice but to take the car despite its condition.

Returning the car was just as frustrating. There were no clear return instructions or designated parking spot. I called the host because there was nowhere to park where I had picked it up. He told me to drive into the apartment complex and park near his apartment, but the gate was closed. Eventually, his daughter came out.

I told the host that the car smelled terrible and that it wasn’t healthy to rent a vehicle in that condition. Instead of addressing the issue or apologizing, he became rude and defensive, saying, “Everyone gives me 5 stars.”

A clean, safe, and odor-free vehicle is the bare minimum anyone should expect. Unfortunately, this car was dirty, smelled horrible, needed mechanical attention, and the host handled the entire experience unprofessionally. I would not rent from this host again and cannot recommend this listing.

Thamer •

It was great! Thank you for the trip!

Patrick •

Great service

Luke •