Hyundai Sonata

This was only my second time and I came back to the 1st host I used. This was the worst experience as I had to fill the tire pressure up 3 times and was switch out to another vehicle that was worst than the first one. I contacted them early morning and had to switch cars while working to address the tire. I was given a Ford fiesta that sheets did not adjust and engine that was very loud and riving at 40 mph. I contacted Turo support and the host not only cancelled my trip for sunday but threatened me with improper return because I asked him to pick up the car from my home since Turo stated I was not covered.

Christine •

I initially had to rent the car because my car broke down and needed work. I booked a Turo through the system, and the other car did not work out so customer service connected me with this car. And although it was a last-minute booking, I don’t feel like this car needs to be on Turo’s app.. first I noticed a smell in the vehicle. It wasn’t a smoke smell. It was a different kind of smell. They did have air fresheners, but it did not cover up the. Second, the car was booked at last minute, however it was stated that they were cleaning up the car and the car was dirty on the outside and inside. As far as the car itself, the front end needs to be worked on. It’s very very very bad. The check engine light is on and it was hard to accelerate because it seems like the car did not want to go. I really appreciate the owners being able to provide a vehicle at the last minute, but I don’t think that this car should be suitable even for last-minute bookings. I did turn the car in late because it was hard to maneuver through traffic coming from the area that I was in which made me have to drive a little bit slower due to the maintenance and and everything going on with the vehicle. One thing that I can say about the car is that the air blue very very well so in Texas heat you need a car that blows good air.

Amber •

Pioneer talked me through my first booking. The car got the job done and the ac was great (priority in the Texas heat)! Thank you for making my first Turo experience pleasant.

Krista •

Great people would rent again 🤝

Joseph •

Not a reliable vehicle for trips. Unfortunately, there was issues with the key and admission. And when speaking to owner about vehicle, they were very laxadacical, about fixing the issue. And also wouldn't respond over the turo Messenger about issues with his vehicle.

Keith •