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5 seats
Gas
35 MPG
Automatic transmission
Trip start
Trip end
Insurance via Travelers
Backup camera
Blind spot warning
Brake assist
Bluetooth
USB charger
USB input
Keyless entry
Child seat
Heated seats
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Child safety seat
Child safety seat to ensure safe travels for all passengers requiring extra safety
$50/day1 available
Prepaid refuel
Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.
$45/trip
4.62
13 ratings
The car I originally reserved was not available. The host did provide a different vehicle; however, the substitution was not reported or reflected through Turo, and the vehicle I received was not the vehicle I had booked.
Additionally, the replacement vehicle appeared to belong to a car dealership and was clearly labeled as a dealership loaner/rental. This was very different from the Turo experience I was familiar with and expected.
Looking back, I would have walked away from the situation rather than accept the substitute vehicle. My primary concern is that because the vehicle swap was apparently handled outside of Turo’s documented reservation process, I do not know what protection or coverage I would have had through Turo had I been involved in an accident.
I did ultimately receive transportation, and I want to acknowledge that. However, receiving a vehicle is not the same as receiving the vehicle booked through the platform under the terms and protections I believed I was agreeing to.
I do have to say the gentleman I dealt with was kind and attentive both at pick up and drop off.
Seresa •
Thank you for your feedback, Seresa. Due to an unexpected logistical issue, my team arranged a replacement vehicle so you wouldn’t be left without transportation or face a significant delay. Our intention was to accommodate you, but I understand we should have communicated the process more clearly beforehand. I apologize for that and appreciate you acknowledging that my team was kind and attentive.
Great service
Anthony •
Good communication car was as advertised
Davon •
Very good communication and flexible with pick up/ drop off. Car drives great. Has to get an oil change and fix tire pressure glitch.
Eric •
Great service
Jahasia •
4.62
13 ratings
The car I originally reserved was not available. The host did provide a different vehicle; however, the substitution was not reported or reflected through Turo, and the vehicle I received was not the vehicle I had booked.
Additionally, the replacement vehicle appeared to belong to a car dealership and was clearly labeled as a dealership loaner/rental. This was very different from the Turo experience I was familiar with and expected.
Looking back, I would have walked away from the situation rather than accept the substitute vehicle. My primary concern is that because the vehicle swap was apparently handled outside of Turo’s documented reservation process, I do not know what protection or coverage I would have had through Turo had I been involved in an accident.
I did ultimately receive transportation, and I want to acknowledge that. However, receiving a vehicle is not the same as receiving the vehicle booked through the platform under the terms and protections I believed I was agreeing to.
I do have to say the gentleman I dealt with was kind and attentive both at pick up and drop off.
Seresa •
Thank you for your feedback, Seresa. Due to an unexpected logistical issue, my team arranged a replacement vehicle so you wouldn’t be left without transportation or face a significant delay. Our intention was to accommodate you, but I understand we should have communicated the process more clearly beforehand. I apologize for that and appreciate you acknowledging that my team was kind and attentive.
Great service
Anthony •
Good communication car was as advertised
Davon •
Very good communication and flexible with pick up/ drop off. Car drives great. Has to get an oil change and fix tire pressure glitch.
Eric •
Great service
Jahasia •
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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