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All-Star Host
All-Star Host
This was my first time using Turo and I was very impressed with how easy the process was. Jeffrey made it very easy and painless. He picked me up and brought me to the lot where he keeps the cars. He explained the check in process, and I was on my way in 5 minutes! Jeff sent me a text checking in to make sure everything was good with the car and that I had no issues. It was a great experience and I will definitely rent from Jeffrey again in the future! Thank you
Jeffrey is an amazing host. We rented from him three times now and every time the car is clean, he is very respectable and makes every effort to accommodate for us. The best host ever!
Jeff is terrific to work with and goes above and beyond to ensure your trip goes as smoothly as possible. I highly recommend him and will continue to rent from him in the future!!! Thanks again for everything Jeff!!!!
Always a pleasure, always reliable, trouble and hassle free. Jeffrey always goes above and beyond to make my trip completely trouble free. Thank you for being reliable.
Jeffrey is an incredible host! Great communication, picked us up from our hotel and the car was exactly as described. Highly recommend!
I have rented from Jeff before, and I’ve always had an incredible experience. This time was just like all the others, he went above and beyond for me, and I could not be happier!! Thank you Jeff!!
Berlin city made car rental super easy for our trip. Easy pick up and drop off. The car was exactly as described. I will use them again in the future. Very good experience.
Easily, the best car rental experience. Imagine your car meeting you at baggage claim as soon as you arrive, and dropping it off at arrival when you leave. Thank you, I will be back soon.
Although the car was great, I give the 5-star review for Jeffrey and Nick. They're excellent customer service was far beyond what I was expecting. They were so friendly, genuine, and easy to talk to. They are both quick to respond when coordinating pick up and drop off. They made our trip so easy and convenient. Turo is the way to go if you are planning on a car rental. Genuine, real people make all the difference in the world.
Jeffrey is the the best. Really went the extra mile, met us at the airport personally and even took the time to check in midweek and make sure we were enjoying our trip. Car ran great and it was so much nicer dealing with an individual instead of a corporation, very highly recommended if you are in the Portland area.
This was my first Turo experience. Jeffery was extremely accommodating. He picked me up at the airport, took me to the car, walked me through the check in process, picked me up at the pre-arrange location, and returned me to the airport. The car was clean, had a full tank of gas, and was in great working condition. I will definitely book with him again if I need a rental I the Portland Maine area.
Jeff communicated very well and explained the whole check-in and check-out process in a way that was easy to understand. Fantastic experience and would do it again if need be.
I used Tristans vehicle for a trip over the holiday and it did not disappoint! The car was clean (and also super cute and economical), he was communicative, and even dropped off/picked up the car for an overall safe and efficient experience. I recommend Tristan when looking for a car to rent!
Jeffrey went above and beyond to make sure we had a smooth trip and our rental needs were taken care of. Our first car had an electrical issue and he went out of his way to come to us to switch out for a nicer vehicle at no additional cost to us. His son, Sam, was very thorough with taking clear photos of the car pre-rental, so we didn’t have to worry about using a bunch of extra time to take photos ourselves. I highly recommend renting from Jeffrey!
Wow, what a amazing deal and experience! Turo is the best way to rent a car hands down. And Jeffrey and his team are exceptional in quality and service. They were flexible when we were delayed on our arrival and communication was a breeze. They have reliable vehicles and are extremely affordable! We saved hundreds and will do it again next time we are in Maine! Thank you Jeff for everything!
We had a very good experience. Car was clean and everything worked properly. Owner was very helpful and made sure we were taken care of and answered all our questions. Would recommend him to anyone who needs to rent a car!
My first experience with turo- Jeffery was 10/10, I found a lot of ease and transparency with him that isn’t there with a commercial car rental lot. You literally just pick up the keys from Jeff and your off! The time it saves not having to wait in a lobby and get roped into contracts you don’t know what your signing is worth every penny, not to mention Jeff’s cars are at a great price point, lower than what you’d pay at a rental place, and I will most certainly be renting from him in the future. He was super kind, relaxed, and comforting when it came to all questions and concerns.
In between cars and first time Turo user. I was in a pinch and needed a car ASAP, with Jeff came through. I was able to book his Focus within a couple hours, he messaged me with in 15-20 minutes after requesting the booking and informed me I could get it sooner if need be. When I met up with him he gave me the 101 on how Turo works and showed me how to get started with the trip on the app. Awesome communications. He was extremely flexible, I was able to extend my trip from 1 day to 3 days day to day. I needed another car after I dropped of the focus and AGAIN Jeff came through with his Pathfinder. It has been a pleasure renting from Jeff, he is a great host, way better than any big name rental agency. I highly recommend going with Jeff, especially if you're a first time Turo user.
Jeffrey was great to work with. He madr everything about my rental easy and effortless. A last minute extension was no problem and the car was in great shape! Will definitely use Jeff and his vast selection of cars on ny next trip!
Jeff is a great host. The car was clean and ready for us when we arrived in Portland. Jeff have us tons of recommendations for places to eat and things to do during our stay, and told us to let him know if we had any issues. He has a whole fleet of cars, and will bring you a new one if your car has any issues. We returned the car to Jeff’s assistant, who was also very friendly and helpful. I would definitely use a car from Jeff’s fleet again!
We had an excellent mother daughter trip thanks to Jeffrey’s hospitality! Great car and even better service! Thank you so much!
Jeffrey is the best person to rent from in Portland, Maine. Would highly recommend his vehicles at anytime.
I was unable to obtain my rental due to a family emergency and was not able to cancel due to the turo policies. Jeffrey was AMAZING however! So helpful in attempting to get my refund and responsive as well as communicative. I’d absolutely work with him again, whenever it works out in the future. Thank you Jeffrey!
Great car. Great host and very accommodating. I would definitely rent from Jeffery again
Our second time using one of Jeffrey’s cars. Great experience again! He is very professional, and makes the whole process easy and seamless. Wonderful local Portland car-sharing experience. Thank you! We will definitely be requesting one of Jeffrey’s cars again in the future!
Great little car! Fantastic for getting around, had awesome snow tires and Jeff was super easy to communicate with... he even offered to help with rides! Would 100% recommend renting this to any of my friends!!!
The car was great. It was a pleasure to work with Jeffrey. He made sure everything was very clear about pick up and drop off. He was also very responsive to questions I had during the trip. The car was in good shape for an older model. There was a tiny bit of lag in the fuel lines due to air, but that was due to the cold temps in Maine. Overall it was a great experience.
This was my first experience with this type car rental, I was a little skeptical using Turo. Jeffery was great. I love the fact that both Jeffery & Turo keep ongoing regular communication. Jeffry was very informative. He explained the entire process. He set the bar very high for what I will expect from the nxt rental owner. Since it was our first time visiting Maine. Jeffery provided us with a list of places to visit. Jeffery was also very accommodating when I had to change my drop off time. He sent made arrangements in advance for Nick to pick us up & transport us to the airport. Nick was very friendly. We had a great time riding with Nick back to the airport. Thank you Jeff for our great rental car experience in your beautiful pleasant State of Maine.
My first experience with Turo was a great one with Andrei. Very easy to pick up and drop off. Car was clean and Andrei was very responsive and easy to work with. Highly recommend! Loved our experience and our trip to Portland!
Berlin City Rentals made my first Turo experience a fantastic one! The car was ready at the airport without a fee, the communication was spot on, and there were so many cars to choose from. Can't wait to rent from them again!
Awesome communication. Car was great. I will definitely rent again if I come back to Portland!
NE natives who needed to bounce around the coast for a week. We wanted an economical car and have always been curious to try an ultra compact. The design was odd, but expected. More than enough to get us from A to B. Kind of like a toy car, but hey, unless you're driving an Abarth, the ultra compacts are mostly just that. Jeffrey and Nick are fantastic. Very accommodating and a pleasure to converse with. Hotel shuttling at the end of the rental term was much appreciated. 10 out of 10 would recommend.
First time Turo user. Excellent experience. Jeffrey is highly responsive and provides great service. When my car developed problems, he immediately provided a replacement (an upgrade) at no additional cost. Highly recommended.
Jeff was awesome everything went very smooth definitely will rent from him again
Andrei was great to work with, super accommodating and helpful. He was always quick to respond and checked in throughout our trip. Would highly recommend if you are looking for a car in Portland.
Good communicator, highly accommodating, takes care of cars and customers and offers additional benefits such as free car washes and car delivery. Excellent rental experience.
Jeff is hands down the guy to to. If you go anywhere else you're crazy. Wonderful to rent from, wont be using anyone else.
I was very impressed with this of jeffreys hostess he was a fantastic host for the time i had the vehicle he even needed to trade with me due to a car that had a broken belt and i can say he was 10p percent through and through with me made sure i had all the things i needed on standby thanks jeffrey so very much
Jeffrey was very accommodating and responded quickly to questions we had. He gladly picked us up to bring us to the car and even let us extend our time when things took a little longer than expected. Super easy check in and check out process and a great rental experience.
The Shakespeare of car rentals -picked up very late at night, was able to give great refs of things to do and see -fun car to drive -Laid back as can be -great service, was able to coordinate dropping me off and picking up my camera which I left in my car Only downside is not a ton of bells and whistles, so make sure to bring your own aux cord or speaker for entertainment
Me and my girlfriend used this car to explore all of New England. From Acadia National Park, to the Green Mountains of Vermont, and down to Mystic, Connecticut, this car was dependable and great on gas mileage. Jeffrey was even considerate enough to drop us back off at the Airport after we returned the car. I’m grateful we had the opportunity to rent from a personable host, we will definitely be using his services on our next trip to Maine!
Jeffrey's system is efficient and well-directed. You get picked up from the airport, driven 5min to the parking lot which serves as the pickup/drop-off point. There's a gas station right next to the lot for when you get back. And Jeffrey was there to greet us and drop us off afterwards. Props to Sam for the rotating and current photos of the cars in your Turo fleet!
Jeffrey was so nice! He gave great recommendations and facts about Portland and Maine in general. Also, the car was really well kept and nice. He’s very accommodating, and a cool guy. His son is also very nice!
Renting the car was easy and and the communication with Berlin City Rentals was quick and helpful.
Andrei was great with providing information and very timely with messages. The car was very well kept. When we come back to Portland we will 100% check to make sure we can get his car again
The car was in great shape. Jeffrey is quick and communicative - even offered transportation after drop off. Would recommend one of Jeffs rentals anytime!!!
Jeffrey was very easy to work with and provided excellent communication. The car was in excellent condition and allowed us to visit all the locations on our list. In addition to providing the car, Jeffrey was more than willing to give recommendations to local restaurants, breweries, and landmarks. If ever in the area again, I will be sure to book a rental with Jeffrey!
Third time renting from Andrei and it’s always a great experience! Car is always clean & in great shape! He’s wonderful with checking in on you and making sure you’re having a lovely trip! 10/10 would rent again
This was my first time with Turo, and it went great! Jeffrey & team made it really easy and will be sure to use again. The car was as advertised and the ease of use was so much better and faster than a traditional rental car service.
As always, great experience with one of Jeff’s cars! Easy, fast and exceptional service.
Douglas was great and this car was excellent! My husband and I did a week long trip along Coastal Maine and Acadia national park and this was the perfect car for that. Great mileage, smooth ride, and Douglas was flexible about timings and picking/dropping off. Would highly recommend!
First time user here, and Jeffrey was such a terrific loaner to break us in. Very kind, flexible & knowledgeable of the Portland area, and very professional. Highly recommend for newcomers!
This was our 1st Turo rental experience and couldn’t have gone easier. Jeff (and Nick) were so responsive and helpful. Would definitely rent from them and Turo again! Thank you!
Jeff was honestly one of the coolest people I’ve ever met, he is so knowledgable and is happy to share his travel and hiking etc ideas with you! I couldn’t stop bragging to everyone how cool he was as soon as I met him!!! I’m so happy I have this guy as a contact now! The car was awesome, super cheap on fuel and a good little run around, loved that little Yaris!!!
We rented Andrei’s Prius. We received wonderful service from Andrei. He was great with communication and answered all of our questions quickly and clearly. The Prius was great! Bright and shiny and very nice to drive! We had a great trip and returning the car in a clean manner was incredibly easy!
Great service from Jeffrey, enjoyed Maine using his rental car. He was very helpful when we had car troubles up in Acadia.
Jeffrey made it clear that he would do anything in his power to help our trip go smoothly, including driving to the next state over to bring us another car if necessary. He kept his word by helping us fix a flat tire. He made our trip super easy by picking us up and dropping us off at the airport. I would love to rent from Jeffrey again.
Another smooth and great rental with Jeffrey and his cohort Nick. Thanx Nick and Jeffrey and we'll see you next year (maybe).
Jeff was very hospitable. Pick me up from the airport and drop me right off nearby. Vehicle drove great, everything I needed, sure beat the rental companies rates
Really happy to have rented from Jeffrey. Very accommodating, easy to work with and a reliable car. Will definitely rent from him again.
Jeffrey made this experience very enjoyable and easy for us as first time Turo users. He was very professional and the car ran great and made our trip to Maine one to remember.
Jeffrey’s car was wonderful and everything and we expected he was very accommodating upon our arrival and departure would definitely rent again
Car was in great condition, and Jeffrey was nice enough to take me to the airport at the end of my trip.
A great first Turo experience! Jeffrey was so was easy to communicate with and accommodating. We had to make a couple of changes to our trip and he approved them very quickly. The car worked perfectly and was clean. We were picked up and dropped off at the airport right on time, and it was fun to chat with both Jeffrey and his co-host Nick. Both very friendly and have a lot of local knowledge about the area. Zero complaints! Highly recommend.
Everything about our Truro experience makes us want to book through them again. Our car was clean, operating perfectly throughout our eleven day trip, and dealing with the company was easy and clear.
Jeff was great to deal with and the car itself was in great shape. Would rent again from him in a heartbeat!
This car made my whole work trip amazing. It was so fun to drive around with the top down. Andrei was easy to communicate with and made the entire experience easy. I would love to rent this car from him the next time Im in town!
Using Turo with Jeffery was great! His communication was prompt and concise. His car was great for exploring the Portland area. Drives great!
Another trip with the same host because it was so satisfactory the first rental. Even better the second rental! Jeffrey is so kind and very accommodating. Top notch renter.
This is my second vehicle with turo, it's by no happenstance it's also my second rental with jeff. Jeff is a good ol' mainah, hisnword is his bond and he enjoys the work he does. It shows, he has 9 vehicles at disposal maintained by his personal mechanic. Both times the car has been clean, no odors, gassed up and ready to go. Easy as borrowing a car from your uncle, Jeff makes the process so easy, you only book through him from here on out.
Car ran as expected, no issues, pretty good on fuel. Would use again on next trip!
Jeffery was showed professionalism and friendliness. Communication and follow through for pick up and drop off was excellent. The vehicle was just right. Really good gas mileage and drove nice.
Jeffrey was a very helpful host! He picked us up from the airport and brought us to the car. He showed us the car and all the features which was very nice. I would definitely rent from Jeffrey again.
Andrei was a great host. He checked in frequently to make sure my rental was meeting my expectations. The car was clean and reliable.
Best Turo experience! I can not recommend Jeff enough. He goes above and beyond to make sure people have a great experience. Pick up and return was super easy. He is very quick to respond. If he doesn’t have dates available, check with him because he will let you know if another car might be available since he has several on Turo.
Andrei was very helpful in setting up a last minute rental. His quick responses ensured easy coordination.
Great rental experience! Pick up and drop off was very easy. Most importantly communication was impeccable !! Will definitely rent again!
I cannot recommend Jeff and the Ford Focus enough! We will DEFINITELY be using one of Jeff's car again (even if the Ford Focus isn't available). He is a great communicator and his flexibility and local expert tips helped this trip be stress-free and memorable. Can't wait to work with Jeff again!
Second time tending from Andrei and it was amazing! Car was very clean and pick up/drop off was a breeze! Deff will rent from Andrei again!