Question 1

What do I need to book a car on Turo?

Accepted Answer

To book a car on Turo, you must create a Turo account, be 18 years old or older in the US, 21 years old or older in the UK and Australia, 23 years old or older in Canada, have a valid driver’s license, and get approved to drive on Turo. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately, and you’ll be set for every future road trip, business trip, and family vacation!

Question 2

Do I need my own insurance?

Accepted Answer

No, you don’t need personal insurance coverage to book a car on Turo.

Question 3

What protection plan options are available on Turo?

Accepted Answer

When booking a car on Turo, you’ll choose between three protection plans — Premier, Standard, or Minimum — to get the level of protection that’s right for you.

Question 4

Is third-party auto liability insurance provided for trips on Turo?

Accepted Answer

Turo has arranged its third-party auto liability policy with Aioi Nissay Dowa Insurance UK Ltd. via Turo broker Aon UK Ltd. — you get unlimited coverage for bodily injury or death to others while coverage for motor third party property damage is limited to £20,000,000.*

Question 5

How do I get discounts on cars in Southampton?

Accepted Answer

On your Account page, make sure you’ve checked the box to receive email notifications, and enable push notifications from the Turo app in your phone settings — we’ll send you occasional promotions, discounts, and deals on cars in Southampton.

Question 6

Are there discounts on weekly or monthly trips?

Accepted Answer

Yes, many Turo hosts offer discounted prices when you book trips lasting 3+, 7+, or 30+ days. Additionally, hosts can offer “early bird” discounts for luxury cars booked a week or more in advance. So, get the best deals and lowest rates possible by booking longer trips, at least a week in advance.

See more about promotions & discounts

Question 7

What types of cars can I book in Southampton?

Accepted Answer

Browse the widest selection of vehicles for every occasion and budget on Turo. Find an SUV for a family road trip, an economy car for commuting, a pickup truck for some errands, or an exotic sports car for a special night out in Southampton.

Question 8

How can I drive unlimited miles during my trip to Southampton?

Accepted Answer

Some hosts offer unlimited distance for a trip; others set a daily distance limit. On the vehicle pages, you’ll see the total miles or kilometres you’re allowed to drive under the heading “Distance included.” You can find cars offering unlimited mileage with every trip by using the “Unlimited distance” filter.

Question 9

What payment methods does Turo accept?

Accepted Answer

Turo accepts most credit cards issued by major financial institutions, including American Express and Discover cards, as well as debit cards with a Visa or Mastercard logo that are linked to a checking account.

Apple Pay and Google Pay on mobile devices are also accepted, but Turo does not accept cash or checks as valid payment methods.

Question 10

What is the cancellation policy for guests on Turo?

Accepted Answer

You can cancel and get a full refund up to 24 hours before your trip starts. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a small cancellation fee.

Question 11

What are the cleaning and safety policies on Turo?

Accepted Answer

Under the enhanced cleaning policy, hosts are required to clean and disinfect their vehicles thoroughly before every trip, so you can feel safe and comfortable behind the wheel. Turo hosts have access to training materials on enhanced cleaning practices, using the latest recommendations compiled from the CDC, EPA, WHO, and vehicle detailing experts, to help prevent the spread of COVID-19.

Question 12

Is there a fee to add additional drivers to my trip?

Accepted Answer

There is no fee or additional charge for adding a driver to your trip on Turo. Only the guest who booked the trip (primary driver) can request to add drivers; Turo hosts cannot do it for you. We encourage you to request to add authorised drivers before your trip starts, though you can request to add a driver while a trip is in progress with no extra charges.

To speed up the process, have your additional driver create a Turo account and get approved to drive before you request to add them. All drivers must have a valid driver’s license and meet the age requirements for the car you’ve booked. You can request to add drivers via the “Trips” tab in the Turo app without additional driver charges or extra costs.

Question 13

Is Turo a rental car company?

Accepted Answer

No. Unlike rental car companies, Turo is a peer-to-peer car sharing marketplace where you can book directly from trusted local car owners in the US, Canada, and the UK. Turo does not own any vehicles — Turo hosts share their own personal cars and set their own prices, discounts, vehicle availability, and delivery options.

Question 14

What types of sports cars, luxury cars, or exotics can I book in Southampton?

Accepted Answer

Browse a wide range of luxury vehicles for all kinds of occasions and budgets on Turo in Southampton. Use the “Category” filter to search through all available luxury sports cars in your area. You can also use the “Deluxe class” or “Super Deluxe class” filters to browse premium or luxury car models. Or use the “Vehicle makes” filter to find cars from specific luxury brands like Bentley, Porsche, Tesla, Jaguar, Aston Martin, BMW, Mercedes-Benz, Range Rover, and more.

Car rental in Southampton, UK

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Southampton: a springboard to England’s south coast