Question 1

What do I need to book a car on Turo?

Accepted Answer

To book a car on Turo in the UK, you must create a Turo account, be 21 years old or older with a valid driver’s license, and get approved to drive on Turo. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately, and you’ll be set for future road trips, business trips, and family vacations!

Question 2

Do I need my own insurance?

Accepted Answer

No, you don’t need personal insurance coverage to book a car on Turo.

Question 3

What protection plan options are available on Turo?

Accepted Answer

When booking a car on Turo, you’ll choose between three protection plans — Premier, Standard, or Minimum — to get the level of protection that’s right for you.

Question 4

Is third-party auto liability insurance provided for trips on Turo?

Accepted Answer

Turo has arranged its third-party auto liability policy with Aioi Nissay Dowa Insurance UK Ltd. via Turo broker Aon UK Ltd. — you get unlimited coverage for bodily injury or death to others while coverage for motor third party property damage is limited to £20,000,000.*

Question 5

How do I get discounts on cars in Edinburgh?

Accepted Answer

On your Account page, make sure you’ve checked the box to receive email notifications, and enable push notifications from the Turo app in your phone settings — we’ll send you occasional promotions, discounts, and deals on car rental alternatives in Edinburgh!

Question 6

Are there discounts on weekly or monthly trips?

Accepted Answer

Yes, many Turo hosts offer discounted prices when you book trips lasting 3+, 7+, or 30+ days. Additionally, hosts can offer “early bird” discounts for Edinburgh trips booked a week or more in advance. So, get the best deals and lowest rates possible by booking longer trips, at least a week in advance. Commercial Hosts may also offer weekly car rental and monthly car rental deals.

See more about promotions & discounts

Question 7

What types of cars can I book in Edinburgh?

Accepted Answer

Browse the widest selection of vehicles for every occasion and budget on Turo. Find an SUV or larger vehicle for a family road trip, a truck for some errands, or an exotic sports car for a special night out in Edinburgh.

Question 8

How can I drive unlimited miles during my trip to Edinburgh?

Accepted Answer

Some hosts offer unlimited distance for a trip; others set a daily distance limit. On the vehicle pages, you’ll see the total miles or kilometres you’re allowed to drive under the heading “Distance included.” You can find cars offering unlimited mileage with every trip by using the “Unlimited distance” filter.

Question 9

What payment methods does Turo accept?

Accepted Answer

Turo accepts most credit cards issued by major financial institutions, including American Express and Discover cards, as well as debit cards with a Visa or Mastercard logo that are linked to a checking account.

Apple Pay and Google Pay on mobile devices are also accepted, but Turo does not accept cash or checks as valid payment methods.

Question 10

What is the cancellation policy for guests on Turo?

Accepted Answer

You can cancel and get a full refund up to 24 hours before your trip starts. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a small cancellation fee.

Question 11

What are the cleaning and safety policies on Turo?

Accepted Answer

Under the enhanced cleaning policy, hosts are required to clean and disinfect their vehicles thoroughly before every trip, so you can feel safe and comfortable behind the wheel. Turo hosts have access to training materials on enhanced cleaning practices, using the latest recommendations compiled from the CDC, EPA, WHO, and vehicle detailing experts, to help prevent the spread of COVID-19.

Question 12

Is Turo a rental car company?

Accepted Answer

No. Unlike rental car companies, Turo is a peer-to-peer car sharing marketplace where you can book directly from trusted local car owners in the US, Canada, and the UK. Turo does not own any vehicles — Turo hosts share their own personal cars and set their own prices, discounts, vehicle availability, and delivery options.

Question 13

How does renting a car from a Commercial Host on Turo work?

Accepted Answer

Commercial Hosts are Turo-approved independent rental car companies or small rental car businesses that rent out their cars on Turo, and are available in countries all over the world.

Unlike the usual peer-to-peer Turo experience, you may be asked to sign a rental agreement or provide a refundable security deposit when you rent a car with Commercial Hosts. Commercial Hosts also provide their own physical damage protection and insurance.

Question 14

Are there cars available near the Edinburgh airport?

Accepted Answer

Yes, there are hundreds of cars available on Turo at locations near the Edinburgh airport. After arriving at Edinburgh Airport (EDI), have your car rental alternative delivered for pick-up and dropoff at your Edinburgh hotel, a convenient train station, or the address of your vacation rental to save time and hassle.

If you’ll be arriving by train or other public transport, you can also have your car delivered to Waverley Railway Station or wherever is most convenient in the city centre.

Question 15

What types of sports cars, luxury cars, or exotics can I book in Edinburgh?

Accepted Answer

You can find nearly endless options for sports cars, luxury cars, and high-performance exotics in Edinburgh on Turo. Filter your search by category, vehicle type, or vehicle make to refine your results, or try the “Deluxe Class” and “Super Deluxe Class” filters to browse high-end luxury car rental alternatives in Edinburgh.

Question 16

Is there a fee to add additional drivers to my trip?

Accepted Answer

There is no fee or additional charge for adding a driver to your trip on Turo. Only the guest who booked the trip can request to add drivers; Turo hosts cannot do it for you. We encourage you to request to add additional drivers before your trip starts, though guests in the US and Canada can request to add a driver while a trip is in progress.

To speed up the process, have your additional driver create a Turo account and get approved to drive before you request to add them. All drivers must have a valid driver’s license and meet the age requirements for the car you’ve booked. You can request to add drivers via the “Trips” tab in the Turo app without additional driver charges or extra costs.

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