Van hire Byron Bay, NSW

To book a car on Turo in Australia, you must create a Turo account, be 21 years old or older, have a valid driver’s licence, and get approved to drive on Turo. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s licence and some other information. In most cases, you’ll get approved immediately, and you’ll be set for every future road trip, business trip, and family holiday!

No, you don’t need personal insurance coverage to book a car on Turo.

Yes, multiple guests can drive the car you rent on Turo, as long as they are all approved to drive. The primary driver (whoever rented the car) can add additional drivers with no fees or additional charges. Only the primary driver can request to add drivers; Turo hosts cannot do it for you. We encourage you to request to add additional drivers before your trip starts, though guests in the US and Canada can request to add a driver while a trip is in progress.

To speed up the process, have your additional driver create a Turo account and get approved to drive before you request to add them. All drivers must have a valid driver’s license and meet the age requirements for the car you’ve rented. You can request to add drivers via the “Trips” tab in the Turo app without additional driver charges or extra costs.

Many Turo hosts offer discounted prices for weekly and monthly trips, as well as “early bird” discounts for trips booked a week or more in advance. Get the best deals and lowest rates possible by booking longer trips, at least a week in advance.*

On your Account page, make sure you’ve checked the box to receive email notifications, and enable push notifications from the Turo app in your phone settings — we’ll send you occasional promo codes, discounts, and deals!

Turo accepts most credit cards issued by major financial institutions, including American Express and Discover cards, as well as debit cards with a Visa or Mastercard logo that are linked to a checking account.

Apple Pay and Google Pay on mobile devices are also accepted, but Turo does not accept cash or checks as valid payment methods.

You can cancel and get a full refund up to 24 hours before your trip starts. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a small cancellation fee.

In the rare event a host cancels, you’ll be notified immediately so you can book another car, or we’ll help you find one. Your refund can be temporarily held to expedite rebooking, or the funds can be returned to your bank account — your choice.