Turo
Nissan NV3500HD 2021Nissan NV3500HD 2021Nissan NV3500HD 2021
Add car to favorites

Nissan NV3500HD

2021 SL

4.8

(52 trips)

10 seats

Gas

Automatic transmission


Your trip

Trip start

Trip end


Pickup & return location



Insurance & Protection

Insurance via Travelers


Hosted by

Kim

4.9

Kim
544 tripsJoined

Vehicle features

Safety

    Backup camera

    Brake assist

Device connectivity

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    GPS

Additional features

    Must be 21+ to book

    Heated seats


Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.8

(40 ratings)

Reviews

Sharon •

The car was returned on Saturday June 6 at 10:30 am. The host that was notified was Melissa at the pick up location. The vehicle was refilled with gas and washed and vacuumed.

Brittney

Brittney •

Excellent service

Turo

Turo •

The host cancelled this trip 7 days before it started. This message was automatically posted by Turo.

Jonathan •

I had a deeply frustrating experience with this company that I feel compelled to share. Upon arriving to pick up the van, I was immediately confronted with a long list of potential charges that directly contradicted the policies and agreements outlined on the Turo website. Despite what was clearly stated, I was informed that I could be charged if I didn’t wash the vehicle—a blatant inconsistency that raised red flags about the company’s transparency.

The situation only worsened during the walk-around inspection with an employee named Kim. As we examined the vehicle, it was clear there were significant issues, such as the roof of the van sagging and the rubber seal on the doors coming off. Despite these glaring problems, Kim insisted on completing the inspection and tried to get me to sign off on forms indicating that the vehicle was in "great condition" with no damage. When I confronted her about these discrepancies, her dismissive attitude was extremely unprofessional and concerning.

Overall, my experience with this company was disappointing, and I cannot recommend them based on their lack of integrity and customer service. Save yourself the hassle and look elsewhere.

Kim's response

Sir respectfully Kim does not do any check in or check outs. Yes our company does have rules because of customers that like to break them and don’t care about ruining someone else’s property and TURO do not protect us from people like you. Over 100 rentals with this particular vehicle and one complaint. Rules and policies are rules and policies. They will follow enterprise so why not ours

Charlotte •

The host was nice and friendly & the vehicle was great. We Enjoyed our trip and will be using their services in the future.


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Pickup at car location

Augusta, GA 30904


Cancellation policy

Nissan NV3500HD

2021 SL

4.8

(52 trips)

10 seats

Gas

Automatic transmission


Hosted by

Kim

4.9

Kim
544 tripsJoined

Vehicle features

Safety

    Backup camera

    Brake assist

Device connectivity

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    GPS

Additional features

    Must be 21+ to book

    Heated seats


Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.8

(40 ratings)

Reviews

Sharon •

The car was returned on Saturday June 6 at 10:30 am. The host that was notified was Melissa at the pick up location. The vehicle was refilled with gas and washed and vacuumed.

Brittney

Brittney •

Excellent service

Turo

Turo •

The host cancelled this trip 7 days before it started. This message was automatically posted by Turo.

Jonathan •

I had a deeply frustrating experience with this company that I feel compelled to share. Upon arriving to pick up the van, I was immediately confronted with a long list of potential charges that directly contradicted the policies and agreements outlined on the Turo website. Despite what was clearly stated, I was informed that I could be charged if I didn’t wash the vehicle—a blatant inconsistency that raised red flags about the company’s transparency.

The situation only worsened during the walk-around inspection with an employee named Kim. As we examined the vehicle, it was clear there were significant issues, such as the roof of the van sagging and the rubber seal on the doors coming off. Despite these glaring problems, Kim insisted on completing the inspection and tried to get me to sign off on forms indicating that the vehicle was in "great condition" with no damage. When I confronted her about these discrepancies, her dismissive attitude was extremely unprofessional and concerning.

Overall, my experience with this company was disappointing, and I cannot recommend them based on their lack of integrity and customer service. Save yourself the hassle and look elsewhere.

Kim's response

Sir respectfully Kim does not do any check in or check outs. Yes our company does have rules because of customers that like to break them and don’t care about ruining someone else’s property and TURO do not protect us from people like you. Over 100 rentals with this particular vehicle and one complaint. Rules and policies are rules and policies. They will follow enterprise so why not ours

Charlotte •

The host was nice and friendly & the vehicle was great. We Enjoyed our trip and will be using their services in the future.


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Your trip

Trip start

Trip end


Pickup & return location




Insurance & Protection

Insurance via Travelers



Cancellation policy

Pickup at car location

Augusta, GA 30904

Browse more Nissan vehicles

Want to shop around? Browse nearby Nissan rental cars available for these dates

Nissan