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5 seats
Gas (Regular)
21 MPG
Automatic
Trip start
Trip end
Insurance via Travelers
Adaptive cruise control
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Lane departure warning
Lane keeping assist
Android Auto
Apple CarPlay
AUX input
Bluetooth
USB input
Toll pass
Must be 21+ to book
Child seat
Heated seats
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Child safety seat
many to choose from
$35/trip1 available
Child safety seat
many to choose from
$35/trip1 available
Child safety seat
many to choose from
$35/trip1 available
4.67
21 ratings
This was the absolute worst turo experience ever. This is a huge company who manages over 100 cars. They do not communicate. I was told to pick up the car from short-term parking and that it would cost me one to $10 to exit. They had dropped off the car five hours before my flight, and I had to pay $31 just to take possession of the car. I then sent a message asking for them to consider refunding me the $21 of overage. They never responded. Then when I went to return the car, it was four hours earlier than my original time, so I sent a message and a text to which they didn’t respond, so I parked it, took pictures, etc. Then when they messaged me to ask if I had returned the car I asked them to please consider refunding me the $21 to which they said they would pay half if I left them a five-star review. I said no. Then they offered a full refund for a 5 star review. I said no. They then said… we have over 100 cars and we miss communications from time to time. If you use them it might work out. But if something goes wrong, I would not count on them being all over it. Guess what, I am not $21 richer.
David •
We’d like to clarify that the guest DID receive a full refund for the parking overage. Our instructions clearly ask guests to communicate through the Turo app so messages are matched to the correct reservation and our team can respond quickly. Personal phone numbers are for emergencies only. Unidentified calls/texts cannot easily be matched to a guest or vehicle. Following the in-app instructions ensures fast communication and a smooth experience.
Not a good experience. The truck was dropped off 45 mins late. I had to ask for instructions to be sent in how to find it. It smelled like vape/weed and I found a vape under the driver seat. The cloth seats are badly stained. The deodorizer might be worse than the vape smell. We never rolled up the window yet still had the smell all over us and our luggage. The gas was not full - had roughly 190 miles - which is not terrible but every other Turo I have rented was full upon start of the trip. In good news it worked just fine and it attractive on the outside. I was told they would discuss and resolution but I had not heard back in 48 hours. Turo gave me a 50 percent refund when I reported the experience and sent photos. We’ve had very positive experiences just about every other time using Turo.
Gia •
Good car for any use
Brandol •
This truck is beautiful and practically brand new. Drove like a dream. Easy pickup and drop off at the economy garage at Logan Airport. I loved that it had adaptive cruise control and Android auto via Bluetooth. It was very comfortable and everything worked perfectly.
Christy •
Perfect👌🏼
Elizabeth •
4.67
21 ratings
This was the absolute worst turo experience ever. This is a huge company who manages over 100 cars. They do not communicate. I was told to pick up the car from short-term parking and that it would cost me one to $10 to exit. They had dropped off the car five hours before my flight, and I had to pay $31 just to take possession of the car. I then sent a message asking for them to consider refunding me the $21 of overage. They never responded. Then when I went to return the car, it was four hours earlier than my original time, so I sent a message and a text to which they didn’t respond, so I parked it, took pictures, etc. Then when they messaged me to ask if I had returned the car I asked them to please consider refunding me the $21 to which they said they would pay half if I left them a five-star review. I said no. Then they offered a full refund for a 5 star review. I said no. They then said… we have over 100 cars and we miss communications from time to time. If you use them it might work out. But if something goes wrong, I would not count on them being all over it. Guess what, I am not $21 richer.
David •
We’d like to clarify that the guest DID receive a full refund for the parking overage. Our instructions clearly ask guests to communicate through the Turo app so messages are matched to the correct reservation and our team can respond quickly. Personal phone numbers are for emergencies only. Unidentified calls/texts cannot easily be matched to a guest or vehicle. Following the in-app instructions ensures fast communication and a smooth experience.
Not a good experience. The truck was dropped off 45 mins late. I had to ask for instructions to be sent in how to find it. It smelled like vape/weed and I found a vape under the driver seat. The cloth seats are badly stained. The deodorizer might be worse than the vape smell. We never rolled up the window yet still had the smell all over us and our luggage. The gas was not full - had roughly 190 miles - which is not terrible but every other Turo I have rented was full upon start of the trip. In good news it worked just fine and it attractive on the outside. I was told they would discuss and resolution but I had not heard back in 48 hours. Turo gave me a 50 percent refund when I reported the experience and sent photos. We’ve had very positive experiences just about every other time using Turo.
Gia •
Good car for any use
Brandol •
This truck is beautiful and practically brand new. Drove like a dream. Easy pickup and drop off at the economy garage at Logan Airport. I loved that it had adaptive cruise control and Android auto via Bluetooth. It was very comfortable and everything worked perfectly.
Christy •
Perfect👌🏼
Elizabeth •
Turo's highest-rated hosts
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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