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5 seats
Gas (Premium)
24 MPG
Automatic
Trip start
Trip end
Insurance via Travelers
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Android Auto
Apple CarPlay
AUX input
Bluetooth
USB charger
USB input
GPS
Toll pass
Must be 21+ to book
Heated seats
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add drivers anytime after booking
2-hour pickup window
No need to modify your trip unless you’re running more than 2 hours late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.0
5 ratings
This was a disaster. I received "check in" instructions that didn't include the location of the car, so we roamed around the economy garage for 20 minutes. I had messaged him for a more specific location but didn't hear from him for awhile to which he replied "by the exit". By pure luck we did find the car. Got in and all was well. We pull around to leave and there was no ticket to get out. I got out of the car anf asked the attendant to which she informed me I could not leave without a ticket, that the car share was in the wrong garage and there was NO transponder exit for this garage. I asked if I could just get a new ticket and she said no. I pull back and off to the side (everyone knows how fun parking garage exits are!) And messaged the host. He ended up calling me and insisted the parking attendant was wrong and just the other day they had a booking and it was fine. He asked me to then get out of the car again and use the HELP button at the exit so he could call Boston Logan Parking support. I used the HELP button and the person that answered said there is no support number to call, he was support and said the same thing the person attendant said in the booth next to him. Wrong garage. I couldn't get out unless I cpuld prove I owned the car or had the person who owned the car come with a rental agreement and registration etc. The owner said his agent could be there in 30-40 minutes. Mind you, we are now an hour into our trip - wasted on this. I then asked if we could just cancel this nightmare. He agreed which was kind and appreciated and the only reason for the two star and not one. He did ask where I would leave the car, and I was able to provide the exact pillar location like he should have done in the first place. Absolute night.are from start to finish - but I did get a refund and hopefully this owner will learn from this and park in the correct garage in the future. I ended up getting a vehicle with Hertz that was the same price and zero hassle.
Ashley •
Hi Ashley, we’re sorry for the inconvenience. Unfortunately, the previous guest did not leave the parking ticket in the vehicle. This was our first airport pickup, and we were doing our best to resolve the situation. We offered to have someone there within 20 minutes to assist you, but you preferred to cancel. We respected your decision and agreed to a full refund. We appreciate your feedback and will use this experience to improve our airport pickup process.
The car ran great. However, the tank only was 1/2 full (I left the car with a full tank). It was a BMW and every service light was on.
Bryan •
Great car, great host, very accommodating
Leonel •
I had a great experience renting this car! The vehicle was clean, comfortable, reliable, and exactly as described. The pickup and drop-off process was smooth and easy, and the host was friendly, responsive, and very helpful throughout the rental. I really enjoyed my experience and would definitely rent this car again!
Vaneusa •
Thank you for booking with us Vaneusa! You were a amazing guest always welcome back
4.0
5 ratings
This was a disaster. I received "check in" instructions that didn't include the location of the car, so we roamed around the economy garage for 20 minutes. I had messaged him for a more specific location but didn't hear from him for awhile to which he replied "by the exit". By pure luck we did find the car. Got in and all was well. We pull around to leave and there was no ticket to get out. I got out of the car anf asked the attendant to which she informed me I could not leave without a ticket, that the car share was in the wrong garage and there was NO transponder exit for this garage. I asked if I could just get a new ticket and she said no. I pull back and off to the side (everyone knows how fun parking garage exits are!) And messaged the host. He ended up calling me and insisted the parking attendant was wrong and just the other day they had a booking and it was fine. He asked me to then get out of the car again and use the HELP button at the exit so he could call Boston Logan Parking support. I used the HELP button and the person that answered said there is no support number to call, he was support and said the same thing the person attendant said in the booth next to him. Wrong garage. I couldn't get out unless I cpuld prove I owned the car or had the person who owned the car come with a rental agreement and registration etc. The owner said his agent could be there in 30-40 minutes. Mind you, we are now an hour into our trip - wasted on this. I then asked if we could just cancel this nightmare. He agreed which was kind and appreciated and the only reason for the two star and not one. He did ask where I would leave the car, and I was able to provide the exact pillar location like he should have done in the first place. Absolute night.are from start to finish - but I did get a refund and hopefully this owner will learn from this and park in the correct garage in the future. I ended up getting a vehicle with Hertz that was the same price and zero hassle.
Ashley •
Hi Ashley, we’re sorry for the inconvenience. Unfortunately, the previous guest did not leave the parking ticket in the vehicle. This was our first airport pickup, and we were doing our best to resolve the situation. We offered to have someone there within 20 minutes to assist you, but you preferred to cancel. We respected your decision and agreed to a full refund. We appreciate your feedback and will use this experience to improve our airport pickup process.
The car ran great. However, the tank only was 1/2 full (I left the car with a full tank). It was a BMW and every service light was on.
Bryan •
Great car, great host, very accommodating
Leonel •
I had a great experience renting this car! The vehicle was clean, comfortable, reliable, and exactly as described. The pickup and drop-off process was smooth and easy, and the host was friendly, responsive, and very helpful throughout the rental. I really enjoyed my experience and would definitely rent this car again!
Vaneusa •
Thank you for booking with us Vaneusa! You were a amazing guest always welcome back
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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