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5 seats
Gas
30 MPG
Automatic
Trip start
Trip end
Insurance via Travelers
Adaptive cruise control
All-wheel drive
Backup camera
Brake assist
Lane departure warning
Lane keeping assist
Android Auto
Apple CarPlay
Bluetooth
USB charger
USB input
Toll pass
Must be 21+ to book
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add drivers anytime after booking
2-hour pickup window
No need to modify your trip unless you’re running more than 2 hours late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.9
62 ratings
The upholstery is heavily stained, there are numerous dents, and the CarPlay system is malfunctioning.
Natasha •
Thank you for your feedback, Natasha. We appreciate your review. Regarding Apple CarPlay, as we explained to you, the system requires a USB cable to function properly. If you are not using an original or compatible cable, you may experience connection issues. Unfortunately, this does not necessarily mean the CarPlay system is malfunctioning. We appreciate your feedback and will review your other concerns to ensure the best possible experience for our future guests.
Great company to work with.
Erik •
Flexible with pick up location and time after our plans changed. Delivered straight to our hotel which was very convenient.
Amy •
Clean car. Easy pick up and good communication. Would rent again
Matthew •
The car I reserved was no longer available 20 minutes before pickup (BMW - X5). I was given a RAV4 instead and was told it would cost the same amount as what I originally reserved. The owner was 40 minutes later dropping the RAV4 off at the pickup location. The RAV4 has scratches all over and it was not properly cleaned.
I was really disappointed with this entire situation.
Michael •
We’re sorry you were disappointed. The X5 had an unexpected mechanical issue before the trip, and you were informed and agreed to accept the RAV4 as a replacement. The X5 was a 2016 model, while the replacement was a much newer 2023 RAV4. We did not charge any additional amount for the upgrade. We always do our best to provide a reliable alternative when unexpected issues occur and appreciate your understanding.
4.9
62 ratings
The upholstery is heavily stained, there are numerous dents, and the CarPlay system is malfunctioning.
Natasha •
Thank you for your feedback, Natasha. We appreciate your review. Regarding Apple CarPlay, as we explained to you, the system requires a USB cable to function properly. If you are not using an original or compatible cable, you may experience connection issues. Unfortunately, this does not necessarily mean the CarPlay system is malfunctioning. We appreciate your feedback and will review your other concerns to ensure the best possible experience for our future guests.
Great company to work with.
Erik •
Flexible with pick up location and time after our plans changed. Delivered straight to our hotel which was very convenient.
Amy •
Clean car. Easy pick up and good communication. Would rent again
Matthew •
The car I reserved was no longer available 20 minutes before pickup (BMW - X5). I was given a RAV4 instead and was told it would cost the same amount as what I originally reserved. The owner was 40 minutes later dropping the RAV4 off at the pickup location. The RAV4 has scratches all over and it was not properly cleaned.
I was really disappointed with this entire situation.
Michael •
We’re sorry you were disappointed. The X5 had an unexpected mechanical issue before the trip, and you were informed and agreed to accept the RAV4 as a replacement. The X5 was a 2016 model, while the replacement was a much newer 2023 RAV4. We did not charge any additional amount for the upgrade. We always do our best to provide a reliable alternative when unexpected issues occur and appreciate your understanding.
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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