Rachel was an outstanding host from start to finish! The 2022 Grand Wagoneer was absolutely beautiful, spotless, and drove like a dream. It made our 4th of July weekend with the family even more special. The vehicle was spacious, comfortable, and had everything we needed for a smooth and enjoyable trip.

Rachel was responsive, professional, and made the pickup and return process incredibly easy. You can tell she takes great pride in keeping her vehicle in excellent condition and providing a top-notch experience.

I would definitely rent from Rachel again and highly recommend her to anyone looking for a reliable, luxury vehicle. Thank you for helping make our holiday weekend unforgettable! ⭐⭐⭐⭐⭐

Car was trashed when we went to pickup. Previous guests left trash throughout the entire vehicle and interior was stained and dirty. Exterior was also very dirty. Windshield leaks during heavy rain/carwash. We had to deep clean the car before we could use it. Host was very hard to get in contact with for pickup and return. We definitely needed the space so the size was perfect and the car overall drives good.

Safety was a concern with brakes and wipers. Great vehicle just needs some major maintenance

I wanted to give this trip a better rating, but after reaching out to the host and receiving no response — I have to give this a terrible rating. Upon arrival, there were no pickup instructions provided and the car was not ready so I had to contact Turo support in order to reach the host. Once I got to the car it was extremely dirty, with trash left all over the seats, floors, etc (proof provided in the pictures that I sent to the host). The car was also not washed. I was on the phone with the host and communicated how dirty the car was, to which he stated that he would provide a discount. But I only received a $6 refund, which I think was extremely unfair considering the condition that I received the car in and spending over $500 for this booking. I also had to pay the garage parking fee, which I have not been reimbursed for yet. I reached out to the host to rectify the situation and see if he could provide more of a discount but received no response. I even contacted him again the morning of my return to see if I could extend my trip for two extra hours and received no response yet again. I would never book with this host again, considering the amount of uncleanliness of the car, and the lack of unprofessionalism/communication that was provided.

keys in the cup holder