Turo
Nissan Rogue 2023Nissan Rogue 2023Nissan Rogue 2023
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Nissan Rogue

2023 SV

4.82

(43 trips)

All-Star Host

5 seats

Gas (Regular)

34 MPG

Automatic transmission


Your trip

Trip start

Trip end


Pickup & return location



Insurance & Protection

Insurance via Travelers


Hosted by

Mohammed

4.9

Mohammed
82 tripsJoined

Vehicle features

Safety

    Adaptive cruise control

    Backup camera

    Blind spot warning

    Brake assist

    Lane departure warning

    Lane keeping assist

Device connectivity

    Android Auto

    Apple CarPlay

    Bluetooth

    USB input

Convenience

    Keyless entry

Additional features

    Must be 21+ to book

    Child seat

    Remote Start

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Extras (2)

Add optional Extras to your trip at checkout.

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

$70/trip

Child safety seat

Child seat

$50/trip1 available


Ratings and reviews

4.82

(39 ratings)

Reviews

Jamal

Jamal •

Car was great nice and clean drive good

Chayvion

Chayvion •

Hey Yall, (Yes I'm a Texan)
Mohammed's vehicle was fine but the customer service was pretty shady. The car says there's a child seat available but there was not an option to add it. I showed up to the airport with my toddler and had to wait over 3 hours to purchase a car seat ON MY OWN. Mohammed acted apologetic but in the end offered me $10 dollars for a car seat I paid $100 dollars for. That was not my responsibility, and for that I'm leaving not good review. Hopefully he adds that option, but I'd avoid booking him because a lack of transparency, and shady commitment to what he said he would do. TURO had to pay for his mistake because he wouldn't do what was right

Mohammed's response

Chayvion wanted me to give him 50% refund because of a mistake that he made!! He did not reserve a child seat and wanted me to provide one which I did not have at the time. To help him out I told him to buy one and I will share the cost with him.
He bought one and sent me the receipt and after check out he took the seat with and wanted 50% refund!!! I offered 20% which he did not like the left a review saying I have attitude and the car has trash clutter etc.. non is true.

Mark

Mark •

The vehicle served our needs as expected. Pickup was close to our home. The host was pleasant to work with.

Shashelia

Shashelia •

Great car. Very clean, smooth ride.

Guy

Guy •

Replacement car notice one day prior to pick up. Replacement car left in a lot that requires the same card used upon entrance to be used to exit. Delay. I paid $21 to exit the lot.
Replacement car smelled like weed and had significant damage on back passenger quarter panel and front drivers side quarter panel. Host said it just happened that day. I had to show up to meetings in a badly damaged car.
Pretty sure the gas tank wasn’t full when I picked it up because I drove about 100 miles total on this trip and just paid $32 to fill up the tank.
Host offered a $25 discount to offset all of this rather than truly making an effort to make a bad experience better by doing something of significance.
Nice guy but needs to get this dialed in better. This is the first non 5 star rating I have given on this app.

Mohammed's response

Thank you and sorry for what happened! I really wanted to try to make this right but did not have a different car and/or other option (The damage happened just on the trip before yours and I did not want to cancel on you).

I do not own the car so I couldn’t do a full refund as you wanted and you did not have time to get a different car from Turo!

I never had issues with any of my guests and never had a one star rating which I believe it is unfair!


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Pickup at car location

North Olmsted, OH 44070

Pickup locations

Cleveland Hopkins International Airport
Courtyard AirportSouth Marriott

Bring the car to me

Up to 10 miles


Cancellation policy

Nissan Rogue

2023 SV

4.82

(43 trips)

All-Star Host

5 seats

Gas (Regular)

34 MPG

Automatic transmission


Hosted by

Mohammed

4.9

Mohammed
82 tripsJoined

Vehicle features

Safety

    Adaptive cruise control

    Backup camera

    Blind spot warning

    Brake assist

    Lane departure warning

    Lane keeping assist

Device connectivity

    Android Auto

    Apple CarPlay

    Bluetooth

    USB input

Convenience

    Keyless entry

Additional features

    Must be 21+ to book

    Child seat

    Remote Start

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Extras

Add optional Extras to your trip at checkout.

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

$70/trip

Child safety seat

Child seat

$50/trip1 available


Ratings and reviews

4.82

(39 ratings)

Reviews

Jamal

Jamal •

Car was great nice and clean drive good

Chayvion

Chayvion •

Hey Yall, (Yes I'm a Texan)
Mohammed's vehicle was fine but the customer service was pretty shady. The car says there's a child seat available but there was not an option to add it. I showed up to the airport with my toddler and had to wait over 3 hours to purchase a car seat ON MY OWN. Mohammed acted apologetic but in the end offered me $10 dollars for a car seat I paid $100 dollars for. That was not my responsibility, and for that I'm leaving not good review. Hopefully he adds that option, but I'd avoid booking him because a lack of transparency, and shady commitment to what he said he would do. TURO had to pay for his mistake because he wouldn't do what was right

Mohammed's response

Chayvion wanted me to give him 50% refund because of a mistake that he made!! He did not reserve a child seat and wanted me to provide one which I did not have at the time. To help him out I told him to buy one and I will share the cost with him.
He bought one and sent me the receipt and after check out he took the seat with and wanted 50% refund!!! I offered 20% which he did not like the left a review saying I have attitude and the car has trash clutter etc.. non is true.

Mark

Mark •

The vehicle served our needs as expected. Pickup was close to our home. The host was pleasant to work with.

Shashelia

Shashelia •

Great car. Very clean, smooth ride.

Guy

Guy •

Replacement car notice one day prior to pick up. Replacement car left in a lot that requires the same card used upon entrance to be used to exit. Delay. I paid $21 to exit the lot.
Replacement car smelled like weed and had significant damage on back passenger quarter panel and front drivers side quarter panel. Host said it just happened that day. I had to show up to meetings in a badly damaged car.
Pretty sure the gas tank wasn’t full when I picked it up because I drove about 100 miles total on this trip and just paid $32 to fill up the tank.
Host offered a $25 discount to offset all of this rather than truly making an effort to make a bad experience better by doing something of significance.
Nice guy but needs to get this dialed in better. This is the first non 5 star rating I have given on this app.

Mohammed's response

Thank you and sorry for what happened! I really wanted to try to make this right but did not have a different car and/or other option (The damage happened just on the trip before yours and I did not want to cancel on you).

I do not own the car so I couldn’t do a full refund as you wanted and you did not have time to get a different car from Turo!

I never had issues with any of my guests and never had a one star rating which I believe it is unfair!


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Your trip

Trip start

Trip end


Pickup & return location




Insurance & Protection

Insurance via Travelers



Cancellation policy

Pickup at car location

North Olmsted, OH 44070

Pickup locations

Cleveland Hopkins International Airport
Courtyard AirportSouth Marriott

Bring the car to me

Up to 10 miles

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