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7 seats
Hybrid
26 miles
Automatic transmission
Trip start
Trip end
Insurance via Travelers
Adaptive cruise control
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Lane departure warning
Lane keeping assist
Android Auto
Apple CarPlay
AUX input
Bluetooth
USB charger
USB input
GPS
Keyless entry
Must be 21+ to book
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.61
23 ratings
At and host are great. Easy communication, easy pick up and drop off. Highly recommend
Todd •
The car was very nice, got good gas mileage and roomy for a family. It was great for our trip for a family of four and a weeks worth of luggage.
The host was a different story. He was disorganized and difficult when things went wrong. I had booked from the airport but contacted the host ahead of time to arrange pickup at an alternate location and they agreed. I messaged the host again the day before reminding him of the arrangement since I know it was out of the norm. At pickup time, my family and I checked out of our AirBNB and had our luggage out front ready for him to meet us. He didn't show so I started messaging and finally he responds that he is at the airport which is a solid 30-40 min away. He says "sorry forgot" he is on his way and will be there in 20. Almost 2 hours later they show up and the whole time we are on the street with all of our luggage waiting. I move on and let it go but he refused to admit any wrong.
When its time to arrange drop off I ask some questions about how do I know where to leave the car and who to give keys to and he starts in again about how I hadn't paid him the extra $60 for the pickup he was 2 hours late for. I simply asked for a discount for my 2 hour wait and he got very combative about it and we got in quite a back and forth. He was going to meet me at the airport drop off to get the car but then gets mad and makes me drop the car off in a distant garage to punish me. I pull in and stand around waiting for his guys with vague instructions and no idea what these guys look like and turns out it was the guys who I saw when I first arrived but they didn't speak english. I had told them who I was when I first saw them and they walked off so I assumed it was the wrong people. They proceeded to stand there for almost an hour more 4 cars down meanwhile my messages go unanswered on the Turo app. Finally they walk up with a phone and hand it to me and its Daniel telling me these are the guys. We could have not stood there for an hour if they only could have communicated well enough for me to know that was them. These guys are frustrating and I would never use them again.
David •
This review omits key facts. We accommodated an Airbnb delivery outside the original airport arrangement as a courtesy. Guest agreed to pay the extra $60 but later refused, demanded a discount, and threatened to leave a negative review if we didn’t waive the fee. Our staff waited during drop-off and communicated clearly throughout. We stand by the service we provided.
Car was good, though it had no electric charge and slightly less fuel during pickup. Later the owner wanted to charge me $36 for not refuelling the car during return. I had to prove it by showing the mileage reading in the pictures and time on my gas receipt. Please take exterior and dashboard cluster pictures during pickup and return to refute such claims. Also the tires were pretty bald and treads were visible.
pawan •
Thank you for your review. We respectfully disagree with several statements made here. The fuel reimbursement request was reviewed and resolved according to Turo’s policies using the documented trip evidence. Our vehicle is regularly inspected and maintained, and we take the safety of our guests very seriously. We will continue providing professional service and transparent documentation for every trip.
Car was exactly as described. It was right where Daniel said it would be and it was there on time. Daniel was easy to communicate with.
MATTHEW •
Car was terrific thank you.
Mohammed •
4.61
23 ratings
At and host are great. Easy communication, easy pick up and drop off. Highly recommend
Todd •
The car was very nice, got good gas mileage and roomy for a family. It was great for our trip for a family of four and a weeks worth of luggage.
The host was a different story. He was disorganized and difficult when things went wrong. I had booked from the airport but contacted the host ahead of time to arrange pickup at an alternate location and they agreed. I messaged the host again the day before reminding him of the arrangement since I know it was out of the norm. At pickup time, my family and I checked out of our AirBNB and had our luggage out front ready for him to meet us. He didn't show so I started messaging and finally he responds that he is at the airport which is a solid 30-40 min away. He says "sorry forgot" he is on his way and will be there in 20. Almost 2 hours later they show up and the whole time we are on the street with all of our luggage waiting. I move on and let it go but he refused to admit any wrong.
When its time to arrange drop off I ask some questions about how do I know where to leave the car and who to give keys to and he starts in again about how I hadn't paid him the extra $60 for the pickup he was 2 hours late for. I simply asked for a discount for my 2 hour wait and he got very combative about it and we got in quite a back and forth. He was going to meet me at the airport drop off to get the car but then gets mad and makes me drop the car off in a distant garage to punish me. I pull in and stand around waiting for his guys with vague instructions and no idea what these guys look like and turns out it was the guys who I saw when I first arrived but they didn't speak english. I had told them who I was when I first saw them and they walked off so I assumed it was the wrong people. They proceeded to stand there for almost an hour more 4 cars down meanwhile my messages go unanswered on the Turo app. Finally they walk up with a phone and hand it to me and its Daniel telling me these are the guys. We could have not stood there for an hour if they only could have communicated well enough for me to know that was them. These guys are frustrating and I would never use them again.
David •
This review omits key facts. We accommodated an Airbnb delivery outside the original airport arrangement as a courtesy. Guest agreed to pay the extra $60 but later refused, demanded a discount, and threatened to leave a negative review if we didn’t waive the fee. Our staff waited during drop-off and communicated clearly throughout. We stand by the service we provided.
Car was good, though it had no electric charge and slightly less fuel during pickup. Later the owner wanted to charge me $36 for not refuelling the car during return. I had to prove it by showing the mileage reading in the pictures and time on my gas receipt. Please take exterior and dashboard cluster pictures during pickup and return to refute such claims. Also the tires were pretty bald and treads were visible.
pawan •
Thank you for your review. We respectfully disagree with several statements made here. The fuel reimbursement request was reviewed and resolved according to Turo’s policies using the documented trip evidence. Our vehicle is regularly inspected and maintained, and we take the safety of our guests very seriously. We will continue providing professional service and transparent documentation for every trip.
Car was exactly as described. It was right where Daniel said it would be and it was there on time. Daniel was easy to communicate with.
MATTHEW •
Car was terrific thank you.
Mohammed •
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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