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5 seats
Gas
31 MPG
Automatic transmission
Trip start
Trip end
Insurance via Travelers
Adaptive cruise control
Backup camera
Brake assist
Lane departure warning
Lane keeping assist
Bluetooth
USB charger
USB input
Toll pass
Must be 21+ to book
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.72
18 ratings
Easy pick up and car worked great! Thank you!
DeDra •
Thank you, DeDra! I’m so glad the pickup was easy and the RAV4 worked great for your trip. It was a pleasure hosting you, and we’d be happy to have you back anytime!
I noticed a broken seat handle right when I got in and notified owner they never offered to fix it, I said I will try and drive the car but I am very short and if it’s not safe I will let her know, after a day I realized I can’t drive the car and returned it 36 hours early and had to make other arrangements she was not willing to at least refund 1 day of rental and would not return any of my messages but then she contacted customer support and made up a lie, but everything is documented so that’s even more strange??
so disappointed!!!!
Danielle •
I’m sorry your trip didn’t meet your expectations. The seat adjustment lever had already been replaced with a new Toyota part before your trip. When you first contacted me, I responded promptly, confirmed the vehicle was safe to drive, and offered assistance, but received no further response. The vehicle was driven for two days and the issue was not reported to Turo until it was returned early. All communication is documented in the app.
First time I used Turo and it was a great experience. Will definitely use again!
Sandra •
Easy breezy pick up. Car was as described. Great ride! Host was quick to respond. I would rent again.
Jeriann •
Overall car drove fine (like a rental), was very clean, and got us from A to B. However, we did have some issues with check in. The host did put this in the middle of a lengthy initial message, but I missed it and did not realize I needed to send a selfie WITH the car before she would send me the lockbox code at pick up. This complicated our pick up process after we made it to the car from our cross country flight with a baby, heavy car seat, and luggage. Also, she said the driver seat adjustment lever was loose (but usable) in the same message. It was completely broken off and it was set very low so it was difficult for me to see over the steering wheel. The host offered to address it about an hour or so after I sent the message about it but we were already at our destination. So she said they would look into this when we returned it, but given that it was rented to me in this condition and I was told it was just loose at first, I wanted to note it for others.
Nonah •
Thank you for your feedback, Nonah. The selfie verification requirement was included in both the welcome and pickup messages sent before your trip. For security reasons, lockbox codes are only provided after verification is received.
Regarding the seat adjustment lever, the handle was loose prior to the trip and noted in the vehicle details. When reported, I responded and offered assistance. We appreciate your feedback and wish you safe travels.
4.72
18 ratings
Easy pick up and car worked great! Thank you!
DeDra •
Thank you, DeDra! I’m so glad the pickup was easy and the RAV4 worked great for your trip. It was a pleasure hosting you, and we’d be happy to have you back anytime!
I noticed a broken seat handle right when I got in and notified owner they never offered to fix it, I said I will try and drive the car but I am very short and if it’s not safe I will let her know, after a day I realized I can’t drive the car and returned it 36 hours early and had to make other arrangements she was not willing to at least refund 1 day of rental and would not return any of my messages but then she contacted customer support and made up a lie, but everything is documented so that’s even more strange??
so disappointed!!!!
Danielle •
I’m sorry your trip didn’t meet your expectations. The seat adjustment lever had already been replaced with a new Toyota part before your trip. When you first contacted me, I responded promptly, confirmed the vehicle was safe to drive, and offered assistance, but received no further response. The vehicle was driven for two days and the issue was not reported to Turo until it was returned early. All communication is documented in the app.
First time I used Turo and it was a great experience. Will definitely use again!
Sandra •
Easy breezy pick up. Car was as described. Great ride! Host was quick to respond. I would rent again.
Jeriann •
Overall car drove fine (like a rental), was very clean, and got us from A to B. However, we did have some issues with check in. The host did put this in the middle of a lengthy initial message, but I missed it and did not realize I needed to send a selfie WITH the car before she would send me the lockbox code at pick up. This complicated our pick up process after we made it to the car from our cross country flight with a baby, heavy car seat, and luggage. Also, she said the driver seat adjustment lever was loose (but usable) in the same message. It was completely broken off and it was set very low so it was difficult for me to see over the steering wheel. The host offered to address it about an hour or so after I sent the message about it but we were already at our destination. So she said they would look into this when we returned it, but given that it was rented to me in this condition and I was told it was just loose at first, I wanted to note it for others.
Nonah •
Thank you for your feedback, Nonah. The selfie verification requirement was included in both the welcome and pickup messages sent before your trip. For security reasons, lockbox codes are only provided after verification is received.
Regarding the seat adjustment lever, the handle was loose prior to the trip and noted in the vehicle details. When reported, I responded and offered assistance. We appreciate your feedback and wish you safe travels.
Turo's highest-rated hosts
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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