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5 seats
Gas (Regular)
30 MPG
Automatic
Trip start
Trip end
Insurance via Travelers
Backup camera
Brake assist
Bluetooth
USB charger
USB input
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add drivers anytime after booking
2-hour pickup window
No need to modify your trip unless you’re running more than 2 hours late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.94
64 ratings
My experience with my vehicle was extremely disappointing. I had to modify my trip and borrow a friend’s vehicle because the original car did not feel safe to drive. The hubcap kept falling off, and broke off completely on my drive back. The main concern was that the car made a very loud noise when braking that caused the car to shake, which raised serious concerns about the vehicle’s condition and safety.
Before I picked up the vehicle, the host indicated that the car was making a slight noise but seemed fine to drive. As I began to drive the vehicle I quickly realized that it wasn’t a little noise and that the car had a serious issue. I communicated this to the host and she offered for me to take it to her mechanic which was an hour and half away from me. That was not feasible as it would have further greatly disrupted my trip. Additionally, I had to fill the tires with air myself because some of them had low tire pressure.
Having to deal with an unsafe vehicle disrupted my trip and caused unnecessary stress and inconvenience. I rented a car expecting a reliable and safe driving experience, but instead, I had to spend time making alternative arrangements because I did not feel comfortable driving the vehicle.
Despite this, I appreciated the cleanliness and the ease of pick-up/drop-off. This is why this review gets two stars.
This situation negatively impacted my trip and was far from the experience I expected. Vehicle safety should be a top priority, and this experience fell short of that expectation. I hope Turo and my host take these concerns seriously and ensures vehicles are properly inspected and maintained before being rented out. I would not recommend renting this vehicle.
Emerson •
I’m sorry this experience disrupted your trip. I proactively communicated with you about the brake noise before pickup (just noticed it) and responded promptly when you contacted me, asking how I could help and relaying my mechanic’s assessment. I understand the situation was frustrating. I’ve already replaced the hubcap, and the brakes are being replaced to address the concern. I take guest feedback seriously and am committed to maintaining my vehicles and providing a positive guest experience.
Very clean car great host
Adriana •
I had no issues with pickup or drop off and the car was nice and clean as advertised
Tamica •
Great friendly host everything was as the said it would be Highky recommended
Kathy •
Great communication and very helpful. Everything was easy to understand. Everything was very well layed out and explained in the messages. Great host.
Gabriela •
4.94
64 ratings
My experience with my vehicle was extremely disappointing. I had to modify my trip and borrow a friend’s vehicle because the original car did not feel safe to drive. The hubcap kept falling off, and broke off completely on my drive back. The main concern was that the car made a very loud noise when braking that caused the car to shake, which raised serious concerns about the vehicle’s condition and safety.
Before I picked up the vehicle, the host indicated that the car was making a slight noise but seemed fine to drive. As I began to drive the vehicle I quickly realized that it wasn’t a little noise and that the car had a serious issue. I communicated this to the host and she offered for me to take it to her mechanic which was an hour and half away from me. That was not feasible as it would have further greatly disrupted my trip. Additionally, I had to fill the tires with air myself because some of them had low tire pressure.
Having to deal with an unsafe vehicle disrupted my trip and caused unnecessary stress and inconvenience. I rented a car expecting a reliable and safe driving experience, but instead, I had to spend time making alternative arrangements because I did not feel comfortable driving the vehicle.
Despite this, I appreciated the cleanliness and the ease of pick-up/drop-off. This is why this review gets two stars.
This situation negatively impacted my trip and was far from the experience I expected. Vehicle safety should be a top priority, and this experience fell short of that expectation. I hope Turo and my host take these concerns seriously and ensures vehicles are properly inspected and maintained before being rented out. I would not recommend renting this vehicle.
Emerson •
I’m sorry this experience disrupted your trip. I proactively communicated with you about the brake noise before pickup (just noticed it) and responded promptly when you contacted me, asking how I could help and relaying my mechanic’s assessment. I understand the situation was frustrating. I’ve already replaced the hubcap, and the brakes are being replaced to address the concern. I take guest feedback seriously and am committed to maintaining my vehicles and providing a positive guest experience.
Very clean car great host
Adriana •
I had no issues with pickup or drop off and the car was nice and clean as advertised
Tamica •
Great friendly host everything was as the said it would be Highky recommended
Kathy •
Great communication and very helpful. Everything was easy to understand. Everything was very well layed out and explained in the messages. Great host.
Gabriela •
Turo's highest-rated hosts
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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