Turo
Audi Q5 2021Audi Q5 2021Audi Q5 2021
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Audi Q5

2021 Premium Plus

4.84

(78 trips)

5 seats

Hybrid (Premium)

26 MPG

Automatic transmission


Your trip

Trip start

Trip end


Pickup & return location



Insurance & Protection

Insurance via Travelers


Hosted by

Ryan

4.9

Ryan
2,970 tripsJoined

Vehicle features

Safety

    All-wheel drive

    Backup camera

    Blind spot warning

    Brake assist

Device connectivity

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    Keyless entry

    Toll pass

Additional features

    Must be 21+ to book

    Child seat

    Heated seats

    Pet friendly

    Sunroof


Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Extras (8)

Add optional Extras to your trip at checkout.

Child safety seat

I have baby/infant convertible seats and booster seats. Just let me know which one(s) you’d like.

$35/trip4 available

Stroller

Basic umbrella stroller

$20/trip1 available

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

$95/trip

Unlimited mileage

No need to worry about going over the mileage limit. This option will include unlimited miles for the entire duration of your trip.

$39/day

Pet fee

Bring your furry friend along with you when selecting this extra. Note this does NOT include any damage that occurs from you pet (scratches, stains, rips, tears, bite marks, etc.)

$99/trip

Camp chair

$5/trip5 available

Cooler

$10/trip2 available

One-way trip

300 mile radius to major cities only.

$749/trip


Ratings and reviews

4.84

(67 ratings)

Reviews

Samantha

Samantha •

Amazing car. Although it wasn’t the one we had booked in the first place, it turned out to be perfect.

Ryan's response

Thanks for being an awesome guest!

Victor

Victor •

Great Vehicle

Ryan's response

Thanks Victor!

Francisco

Francisco •

I originally reserved an Alfa Romeo Stelvio because I wanted to compare it to my own vehicle and get a realistic idea of fuel costs before returning to California. Unfortunately, I was notified right before my flight that the vehicle was unavailable and was offered an Audi Q5 as a replacement. Given the timing, I didn’t have much opportunity to explore other options, so I accepted the change.
While I understand that situations come up, the last-minute switch was inconvenient, especially since it changed the purpose of my rental. I was also surprised to be charged more for the replacement vehicle, as I would have expected a comparable or lower rate given the circumstances.
Upon pickup, the vehicle was only at half a tank and wasn’t as clean as expected, which didn’t make a great first impression. During the drive, I also noticed the car didn’t perform smoothly when the air conditioning was on, which is an important factor when driving in California.
Overall, the experience was average, but several issues impacted my satisfaction. Improved communication, fair pricing when substitutions are necessary, and better vehicle preparation would make a big difference.

Ryan's response

Francisco was notified a week in advance that the Alfa was still on an active trip due to a late return. Rather than cancel and leave him stranded, I offered a larger Audi Q5 as an even swap with no price increase. He accepted. The Q5 also has better fuel efficiency than the Alfa. No concerns were raised before, during, or after the trip, so this feedback is surprising. Had I known, I would have addressed it immediately. Cleanliness and performance concerns were never reported.

Irfan

Irfan •

Host was 30 minutes late for drop off. Made us late for our whole day. AC didn’t work properly. Host offered an exchange but we were not planning on staying in town. Also, receiving a tank half full is annoying for drop off. It’s a lose lose for the customer.

Ryan's response

This review leaves out key details. The guest showed up about 30 minutes early, which does not make the delivery late. The AC issue was unexpected and I did offer a vehicle exchange as soon as it was reported., but it was declined. There were repeated demands for compensation despite resolution options. Fuel level is always disclosed in advance and simply needs to be returned with the same amount.

Cary

Cary •

Everything about the rental was great.

Ryan's response

Thanks Cary!


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Pickup at car location

Los Angeles, CA 90045

Pickup locations

Los Angeles International Airport
Long Beach Airport
Hilton Garden Inn LAX/El Segundo
Hyatt Place Los Angeles/Lax/ El Segundo
Embassy Suites by Hilton Los Angeles International Airport South
Hampton Inn & Suites LAX El Segundo
Aloft El Segundo - Los Angeles Airport
Fairfield Inn & Suites by Marriott Los Angeles LAX/El Segundo
Travelodge by Wyndham LAX

Bring the car to me

Up to 10 miles


Cancellation policy

Audi Q5

2021 Premium Plus

4.84

(78 trips)

5 seats

Hybrid (Premium)

26 MPG

Automatic transmission


Hosted by

Ryan

4.9

Ryan
2,970 tripsJoined

Vehicle features

Safety

    All-wheel drive

    Backup camera

    Blind spot warning

    Brake assist

Device connectivity

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    Keyless entry

    Toll pass

Additional features

    Must be 21+ to book

    Child seat

    Heated seats

    Pet friendly

    Sunroof


Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Extras

Add optional Extras to your trip at checkout.

Child safety seat

I have baby/infant convertible seats and booster seats. Just let me know which one(s) you’d like.

$35/trip4 available

Stroller

Basic umbrella stroller

$20/trip1 available

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

$95/trip

Unlimited mileage

No need to worry about going over the mileage limit. This option will include unlimited miles for the entire duration of your trip.

$39/day

Pet fee

Bring your furry friend along with you when selecting this extra. Note this does NOT include any damage that occurs from you pet (scratches, stains, rips, tears, bite marks, etc.)

$99/trip

Camp chair

$5/trip5 available

Cooler

$10/trip2 available

One-way trip

300 mile radius to major cities only.

$749/trip


Ratings and reviews

4.84

(67 ratings)

Reviews

Samantha

Samantha •

Amazing car. Although it wasn’t the one we had booked in the first place, it turned out to be perfect.

Ryan's response

Thanks for being an awesome guest!

Victor

Victor •

Great Vehicle

Ryan's response

Thanks Victor!

Francisco

Francisco •

I originally reserved an Alfa Romeo Stelvio because I wanted to compare it to my own vehicle and get a realistic idea of fuel costs before returning to California. Unfortunately, I was notified right before my flight that the vehicle was unavailable and was offered an Audi Q5 as a replacement. Given the timing, I didn’t have much opportunity to explore other options, so I accepted the change.
While I understand that situations come up, the last-minute switch was inconvenient, especially since it changed the purpose of my rental. I was also surprised to be charged more for the replacement vehicle, as I would have expected a comparable or lower rate given the circumstances.
Upon pickup, the vehicle was only at half a tank and wasn’t as clean as expected, which didn’t make a great first impression. During the drive, I also noticed the car didn’t perform smoothly when the air conditioning was on, which is an important factor when driving in California.
Overall, the experience was average, but several issues impacted my satisfaction. Improved communication, fair pricing when substitutions are necessary, and better vehicle preparation would make a big difference.

Ryan's response

Francisco was notified a week in advance that the Alfa was still on an active trip due to a late return. Rather than cancel and leave him stranded, I offered a larger Audi Q5 as an even swap with no price increase. He accepted. The Q5 also has better fuel efficiency than the Alfa. No concerns were raised before, during, or after the trip, so this feedback is surprising. Had I known, I would have addressed it immediately. Cleanliness and performance concerns were never reported.

Irfan

Irfan •

Host was 30 minutes late for drop off. Made us late for our whole day. AC didn’t work properly. Host offered an exchange but we were not planning on staying in town. Also, receiving a tank half full is annoying for drop off. It’s a lose lose for the customer.

Ryan's response

This review leaves out key details. The guest showed up about 30 minutes early, which does not make the delivery late. The AC issue was unexpected and I did offer a vehicle exchange as soon as it was reported., but it was declined. There were repeated demands for compensation despite resolution options. Fuel level is always disclosed in advance and simply needs to be returned with the same amount.

Cary

Cary •

Everything about the rental was great.

Ryan's response

Thanks Cary!


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Your trip

Trip start

Trip end


Pickup & return location




Insurance & Protection

Insurance via Travelers



Cancellation policy

Pickup at car location

Los Angeles, CA 90045

Pickup locations

Los Angeles International Airport
Long Beach Airport
Hilton Garden Inn LAX/El Segundo
Hyatt Place Los Angeles/Lax/ El Segundo
Embassy Suites by Hilton Los Angeles International Airport South
Hampton Inn & Suites LAX El Segundo
Aloft El Segundo - Los Angeles Airport
Fairfield Inn & Suites by Marriott Los Angeles LAX/El Segundo
Travelodge by Wyndham LAX

Bring the car to me

Up to 10 miles

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