Turo
Mazda CX-5 2025Mazda CX-5 2025Mazda CX-5 2025
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Mazda CX-5

2025 2.5 S Select Package

4.75

(17 trips)

All-Star Host

5 seats

Gas

26 MPG

Automatic transmission


Your trip

Trip start

Trip end


Pickup & return location



Insurance & Protection

Insurance via Travelers


Hosted by

Akmal

4.8

Akmal
257 tripsJoined

Vehicle features

Safety

    Adaptive cruise control

    All-wheel drive

    Backup camera

    Blind spot warning

    Brake assist

    Lane departure warning

    Lane keeping assist

Device connectivity

    Android Auto

    Apple CarPlay

    Bluetooth

    USB charger

    USB input

Additional features

    Must be 21+ to book

    Heated seats

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.75

(16 ratings)

Reviews

Margaret

Margaret •

Great car

Dominique

Dominique •

Car was great! Will book again.

Joshua

Joshua •

Firstly, the host was great. All my complaints are about turo support.

The car had issues with the USB C cable so we were unable to use CarPlay or charge our phones, however, we felt we could deal with that. We drove from long beach to mammoth lakes. The car did not start on the second day. I called turo support and the only option they gave me was to tow the car. I was left stranded. They advised me to rent a third party car since they have no support for one way trips. There was less than 48 hours before a snow storm was coming in and luckily the local enterprise car rental was able to get me a sedan though it was not rated for snow travel so we left our holiday early. We had no car for the middle of the holiday. Waiting for the two truck meant we missed a dinner reservation and lost our $100 deposit. I now have to get reimbursed for the unused days and the third party rental and when calling up was advised it could not be done over the phone and I have to wait for a supervisor to contact me. I will likely never use turo ever again after this experience knowing the support is so poor.

I feel sorry for us for such a stressful experience on the trip. I also feel very sorry for the host who did not seem to be getting updated by turo support on the location of their car that got towed. I imagine it’s an electrical fault and the car will be able to be easily fixed but turo support didn’t offer a way for us to get that car emergency fixed so we could drive it back. It left both myself and the host out of luck. I hope Turo is able to fix the situation.

Brenda •

great

Rafael •

Car was clean with 1/4 full tank was not a hassle getting the keys for the vehicle.


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Pickup at car location

Long Beach, CA 90813

Pickup locations

Long Beach Airport

Bring the car to me

Up to 5 miles


Cancellation policy

Mazda CX-5

2025 2.5 S Select Package

4.75

(17 trips)

All-Star Host

5 seats

Gas

26 MPG

Automatic transmission


Hosted by

Akmal

4.8

Akmal
257 tripsJoined

Vehicle features

Safety

    Adaptive cruise control

    All-wheel drive

    Backup camera

    Blind spot warning

    Brake assist

    Lane departure warning

    Lane keeping assist

Device connectivity

    Android Auto

    Apple CarPlay

    Bluetooth

    USB charger

    USB input

Additional features

    Must be 21+ to book

    Heated seats

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.75

(16 ratings)

Reviews

Margaret

Margaret •

Great car

Dominique

Dominique •

Car was great! Will book again.

Joshua

Joshua •

Firstly, the host was great. All my complaints are about turo support.

The car had issues with the USB C cable so we were unable to use CarPlay or charge our phones, however, we felt we could deal with that. We drove from long beach to mammoth lakes. The car did not start on the second day. I called turo support and the only option they gave me was to tow the car. I was left stranded. They advised me to rent a third party car since they have no support for one way trips. There was less than 48 hours before a snow storm was coming in and luckily the local enterprise car rental was able to get me a sedan though it was not rated for snow travel so we left our holiday early. We had no car for the middle of the holiday. Waiting for the two truck meant we missed a dinner reservation and lost our $100 deposit. I now have to get reimbursed for the unused days and the third party rental and when calling up was advised it could not be done over the phone and I have to wait for a supervisor to contact me. I will likely never use turo ever again after this experience knowing the support is so poor.

I feel sorry for us for such a stressful experience on the trip. I also feel very sorry for the host who did not seem to be getting updated by turo support on the location of their car that got towed. I imagine it’s an electrical fault and the car will be able to be easily fixed but turo support didn’t offer a way for us to get that car emergency fixed so we could drive it back. It left both myself and the host out of luck. I hope Turo is able to fix the situation.

Brenda •

great

Rafael •

Car was clean with 1/4 full tank was not a hassle getting the keys for the vehicle.


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Your trip

Trip start

Trip end


Pickup & return location




Insurance & Protection

Insurance via Travelers



Cancellation policy

Pickup at car location

Long Beach, CA 90813

Pickup locations

Long Beach Airport

Bring the car to me

Up to 5 miles

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