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5 seats
Gas
32 MPG
Automatic
Trip start
Trip end
Insurance via Travelers
Backup camera
Brake assist
AUX input
Bluetooth
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add drivers anytime after booking
2-hour pickup window
No need to modify your trip unless you’re running more than 2 hours late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.3
10 ratings
This was my first experience renting through Turo, and unfortunately, it was far from a positive one. The entire process felt unorganized, chaotic, and frustrating.
My scheduled pickup time was 9:00 AM, but I arrived around 11:00 AM. Despite arriving two hours later, the vehicle was blocked in and not accessible. I had to call the host, then someone came outside to move the blocking vehicle, which wouldn’t start and needed a jump.
After finally leaving, I received a call five minutes later asking me to pull over because the rental vehicle’s tags needed to be replaced. Considering I booked this rental two weeks in advance, I was confused as to why the vehicle wasn’t properly prepared.
Unfortunately, the issues continued. Once I got on the highway, the check engine light came on and remained on throughout my trip. To make matters worse, when I was preparing to return home on Monday, the vehicle wouldn’t start, and I had to ask someone for a jump.
As a first-time Turo customer, I expected a much smoother and more reliable experience. The only positive was that the vehicle was great on gas. However, that does not outweigh the concerns regarding vehicle maintenance, reliability, and overall customer service.
I was extremely disappointed and would encourage the host to improve their preparation and maintenance processes. Unfortunately, I would not rent from this host again.
Joi •
They approve me for a rental for me to later find out my license was suspended and couldn’t return the car and they trying to charge me for a tow wen they was suppose to completely verify my info
Vell •
“As a host, I do not have the option to check whether a license is suspended through the platform; I can only verify that it has not expired. You knew your license was suspended but still rented the car to travel back home to Florida. You then gave reasons for not returning the vehicle.”
Very courteous host. The car was very clean on the interior. The exterior was clean as well. The car engine ran very well during the rental. I would definitely use their service again.
Brieaunna •
First time using Turo and it was great.
Ionie •
4.3
10 ratings
This was my first experience renting through Turo, and unfortunately, it was far from a positive one. The entire process felt unorganized, chaotic, and frustrating.
My scheduled pickup time was 9:00 AM, but I arrived around 11:00 AM. Despite arriving two hours later, the vehicle was blocked in and not accessible. I had to call the host, then someone came outside to move the blocking vehicle, which wouldn’t start and needed a jump.
After finally leaving, I received a call five minutes later asking me to pull over because the rental vehicle’s tags needed to be replaced. Considering I booked this rental two weeks in advance, I was confused as to why the vehicle wasn’t properly prepared.
Unfortunately, the issues continued. Once I got on the highway, the check engine light came on and remained on throughout my trip. To make matters worse, when I was preparing to return home on Monday, the vehicle wouldn’t start, and I had to ask someone for a jump.
As a first-time Turo customer, I expected a much smoother and more reliable experience. The only positive was that the vehicle was great on gas. However, that does not outweigh the concerns regarding vehicle maintenance, reliability, and overall customer service.
I was extremely disappointed and would encourage the host to improve their preparation and maintenance processes. Unfortunately, I would not rent from this host again.
Joi •
They approve me for a rental for me to later find out my license was suspended and couldn’t return the car and they trying to charge me for a tow wen they was suppose to completely verify my info
Vell •
“As a host, I do not have the option to check whether a license is suspended through the platform; I can only verify that it has not expired. You knew your license was suspended but still rented the car to travel back home to Florida. You then gave reasons for not returning the vehicle.”
Very courteous host. The car was very clean on the interior. The exterior was clean as well. The car engine ran very well during the rental. I would definitely use their service again.
Brieaunna •
First time using Turo and it was great.
Ionie •
Turo's highest-rated hosts
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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