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2020 LE
•4.87
(67 trips)
Gas (Regular)
28 MPG
Automatic transmission
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Pickup locations
Bring the car to me
Insurance via Travelers
4.9
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Lane departure warning
Android Auto
Apple CarPlay
AUX input
Bluetooth
USB charger
USB input
Heated seats
Long term
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.87
(54 ratings)
Reviews
shakayla •
Unfortunately, my experience with this host was disappointing due to multiple communication issues.
At pickup, there was confusion regarding who would be providing the keys and how the vehicle would be accessed. This resulted in a 10–15 minute delay before we were able to locate and obtain the keys.
Once we started the vehicle, there were multiple service warning lights illuminated on the dashboard, which was concerning and did not match expectations for a rental vehicle.
The biggest issue occurred during drop-off. We were instructed to hand the keys to someone, but there was poor communication about who that person was and how to reach them. We waited over 30 minutes attempting to get guidance. During this time, Turo Support also attempted to contact the host but was unable to reach anyone, with calls going unanswered and going to voicemail. Eventually, we were able to locate someone at the facility and hand over the keys.
While the vehicle served its purpose, the lack of communication and coordination during both pickup and drop-off made the experience unnecessarily stressful. I hope these issues can be improved for future renters.
I am so very sorry. Give us another opportunity promise it will be better. But I feel we deserved more than .three stars… and the gas wasn’t full I won’t charge for that. We all make mistakes. Thanks you
Yanique •
Car smell etc ................
Teaonnda •
Thank you so much Ms Doris😊for trusting me with your vehicle 🚗 have a blessed day🙏🏽
Thank you for communicating with me throughout the trip. I always want to make sure valued clients are happy.
Marry •
Doris is awesome!
Kaylie •
License plate did not match the license plate on Turo and communication was delayed during car/ key drop off. Everything else went reasonably well.
Hello thank you for your feedback. You asked me about the plate discrepancy… I’m still not sure what Turo was showing. Maybe there is an old picture of my vehicle. Next time it will be smoother.
If you see this response, could you shoot me a picture of what you saw on Turo so I can address this concern
I really appreciate your feedback
Doris
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Pickup at car location
Pickup locations
Bring the car to me
2020 LE
•4.87
(67 trips)
Gas (Regular)
28 MPG
Automatic transmission
4.9
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Lane departure warning
Android Auto
Apple CarPlay
AUX input
Bluetooth
USB charger
USB input
Heated seats
Long term
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.87
(54 ratings)
Reviews
shakayla •
Unfortunately, my experience with this host was disappointing due to multiple communication issues.
At pickup, there was confusion regarding who would be providing the keys and how the vehicle would be accessed. This resulted in a 10–15 minute delay before we were able to locate and obtain the keys.
Once we started the vehicle, there were multiple service warning lights illuminated on the dashboard, which was concerning and did not match expectations for a rental vehicle.
The biggest issue occurred during drop-off. We were instructed to hand the keys to someone, but there was poor communication about who that person was and how to reach them. We waited over 30 minutes attempting to get guidance. During this time, Turo Support also attempted to contact the host but was unable to reach anyone, with calls going unanswered and going to voicemail. Eventually, we were able to locate someone at the facility and hand over the keys.
While the vehicle served its purpose, the lack of communication and coordination during both pickup and drop-off made the experience unnecessarily stressful. I hope these issues can be improved for future renters.
I am so very sorry. Give us another opportunity promise it will be better. But I feel we deserved more than .three stars… and the gas wasn’t full I won’t charge for that. We all make mistakes. Thanks you
Yanique •
Car smell etc ................
Teaonnda •
Thank you so much Ms Doris😊for trusting me with your vehicle 🚗 have a blessed day🙏🏽
Thank you for communicating with me throughout the trip. I always want to make sure valued clients are happy.
Marry •
Doris is awesome!
Kaylie •
License plate did not match the license plate on Turo and communication was delayed during car/ key drop off. Everything else went reasonably well.
Hello thank you for your feedback. You asked me about the plate discrepancy… I’m still not sure what Turo was showing. Maybe there is an old picture of my vehicle. Next time it will be smoother.
If you see this response, could you shoot me a picture of what you saw on Turo so I can address this concern
I really appreciate your feedback
Doris
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Pickup locations
Bring the car to me
Insurance via Travelers
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