Nissan Rogue

Gas was amazing , car was amazing definitely book you won’t regret 💜

Nadia •

This was the MOST ABSOLUTELY WORST TRIP BOOKED WITH TURO! If I could give 0 stars I would! I have been booking for years with them and this hands down tops all the lemon stories I have heard.
First off I want to say that Victoria, was nice nasty. Other than that I have no problems with the host per se! I did let her know that my ETA on pick up night was 9:30, and she agreed that I could pick up the car early since my reservation started at 10. Mind you we got there at 9:34pm, she never responded to me until 9:58pm while I was awaiting in the rain 🙄
Now this car…🥴 DO NOT CHOOSE THIS ONE!
For starters the car had a mild/mildew smell the entire time! Almost as if water had sat in the car they dried it but it wasn’t dried completely. Even with the car fresheners I brought and left in the car over the multiple days. The car drives really hard almost as if it “coughs” when switching gears. It’s an automatic there should be NO pulls involved when the gears are switching gears.
Secondly about 45 minutes into the drive the dashboard lights up and different warnings are now presented. I was about 25 minutes from home, so thinking the car just needs air for the tire issue presented, I stop(car stated 3 tires needed air). We put air in those tires. When getting home looking at the dashboard it states the driver tire PSI is well over 60 (didn’t touch this tire), two other tires are at 33, I put air in, and the rear passenger tire is back at 18. Immediately took a photo and let the host know. The response was basically “It’s okay, just add a little air” pretty much was the sum.
The following morning which was Friday.. upon leaving out what did I do thinking it’s a small leak…
place air in the tire. What happened on the drive up to SC I had to stop MULTIPLE TIMES BECAUSE THE TIRES DON’T HOLD AIR! Sent another message only for the host to tell me to go get the tire fix and they would Zelle me my money! Umm TF not, for me to be liable if anything else happened! I declined and I was presented with what I took as an attitude because I was having issues with a vehicle that they should have drove and tested before they rented. She did place the blame on the previous driver 🤷🏽‍♀️. Needless to say out of a 6-day rental. I drove this car maybe two days and it stayed parked at my job for the remainder of the time while I had to spend more money on uber/Lyft rides. This absolutely ruined my trip the entire time I was constantly worried about whether the tires were flat in the parking lot if something was gonna go wrong with the vehicle while in my possession while still trying to do my job that I am out of town for. And to the host, I can honestly say just do your checks before you rent these vehicles. I understand this is a business however being in hospitality for 27 years, customer service is always the most important thing and if you have an issue with me reaching out to you because the vehicle you run it to me has an issue. Maybe someone else should do your communicating. DO BETTER!

Danee •

car was good host was very nice.

Shanell •

Good service definitely will rent again

Christopher •

Car is nice and clean and process was simple and easy

Nancy •