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5 seats
Hybrid (Premium)
25 MPG
Automatic
Trip start
Trip end
Insurance via Travelers
This exclusive car has additional safety checks for guests under 30.
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Lane departure warning
Lane keeping assist
Android Auto
Apple CarPlay
Bluetooth
GPS
Keyless entry
Toll pass
Must be 25+ to book
Child seat
Heated seats
Pet friendly
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add drivers anytime after booking
2-hour pickup window
No need to modify your trip unless you’re running more than 2 hours late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Booster seat
Our booster seat offers a safer and more comfy ride for older kids, bridging the gap between a car seat and a regular seat for growing passengers.
$20/trip3 available
Child safety seat
We have infant, toddler, and booster seats available. All are just bought within 1-2 years. Let us know the age / weight.
$35/trip2 available
Child safety seat
Infant, rear-facing car seat. We cannot provide brand and model details in advance as we utilize different seats and won't know which one you will receive until just before your rental.
$50/trip3 available
4.44
16 ratings
Was kinda skeptical about this group cause the reviews aren’t super great but the host communicated with me that the car would be where I needed it at the time I needed it. Super clean car, drove great.
Armando •
Happy we could make the experience a good one! Great to hear the car was clean, drove well, and was right where you needed it. We’ll keep making sure future guests get clear communication and a smooth pickup.
Always 5+
Corey •
Thank you! Glad you had a great experience with us. We appreciate the 5+ rating and hope to keep every rental just as smooth and easy.
This was a horrible experience.
Initially, I was impressed with the responsiveness of the host. We were set to pick up the car at 10. Our flight landed early and I messaged the host to ask whether it would be possible to pick up the vehicle at 9:30 instead, and he said that the car was already scheduled to be delivered to the airport parking lot closer to 10 and that I would receive details on which row and level to find the car once it arrived.
At 9:58, I still hadn't received those details so I reached out again.
10:04, the host said he would check on it.
10:10, I hadn't heard back nor received the details and so I reached back out. No response.
10:15, I reach out again and explain that I just need to know what was going on and that we were at risk of being late to the appointment that was the reason for our trip from Maryland. I also tell them that if we can't get a response within 5 minutes that we'll need to cancel and catch a Lyft to avoid missing the appointment altogether.
10:21, the host responds with "Bear with me, still contacting our staff. I'll let you know right away."
I tell him that I'll give him 3 more minutes (because a phone call to the driver should be quick and easy.)
10:25, I don't hear back and inform them that we are leaving as we are already late for the appointment.
10:28, the host apologizes and provides me information to request a refund from Turo.
I tell him it is not ok and his response was "I understand Dawn. I also was not able to get a response from our staff there at the location."
This led to an incredibly frustrating day and led to unexpected costs of having to Lyft to the appointment and back to the airport to pick up a second rental car to be able to accomplish the tasks we had for the rest of the weekend.
Throughout the interaction, the host was always nice and understanding but I still can't understand how a car was just not delivered and the host can't get in touch with the drivers. I would not recommend renting from this company.
Dawn •
We’re sorry for the delay and lack of a clear update at the scheduled pickup time, especially with an important appointment ahead. Since this was a last-minute booking, preparation time was limited, but we understand the vehicle still needed to be ready as scheduled. We appreciate your patience and will focus on better coordination and timely updates for future trips.
I was very disappointed with the customer service I received. Although the vehicle was amazing—so impressive that it made me reconsider what I may purchase as my next vehicle—the overall rental experience left a bad impression.
I requested to pick up the vehicle one hour earlier and return it one hour earlier, meaning the total rental time would have remained exactly the same. Despite this, I was charged an additional $78 on top of the $400 I had already paid for a four-day rental. Since I was not keeping the vehicle any longer, this additional charge felt unreasonable and unnecessary.
A great vehicle does not make up for poor customer service. Unfortunately, the lack of flexibility and consideration turned what could have been an excellent experience into a disappointing one.
Mildred •
We’re glad you enjoyed the vehicle, and we appreciate the feedback regarding the schedule change. The vehicle was prepared for the original trip start time, while changes to pickup times and any resulting charges are processed through Turo based on the reservation modification, even when the overall rental duration appears unchanged. We’ll continue providing clear communication and properly prepared vehicles for every future guest.
Quality of vehicle service and messaging staff was great
Kejah •
Thanks for sharing your experience! Glad the vehicle quality, service, and communication with our team were all great. We’ll keep providing that same responsive and reliable experience for every future guest!
4.44
16 ratings
Was kinda skeptical about this group cause the reviews aren’t super great but the host communicated with me that the car would be where I needed it at the time I needed it. Super clean car, drove great.
Armando •
Happy we could make the experience a good one! Great to hear the car was clean, drove well, and was right where you needed it. We’ll keep making sure future guests get clear communication and a smooth pickup.
Always 5+
Corey •
Thank you! Glad you had a great experience with us. We appreciate the 5+ rating and hope to keep every rental just as smooth and easy.
This was a horrible experience.
Initially, I was impressed with the responsiveness of the host. We were set to pick up the car at 10. Our flight landed early and I messaged the host to ask whether it would be possible to pick up the vehicle at 9:30 instead, and he said that the car was already scheduled to be delivered to the airport parking lot closer to 10 and that I would receive details on which row and level to find the car once it arrived.
At 9:58, I still hadn't received those details so I reached out again.
10:04, the host said he would check on it.
10:10, I hadn't heard back nor received the details and so I reached back out. No response.
10:15, I reach out again and explain that I just need to know what was going on and that we were at risk of being late to the appointment that was the reason for our trip from Maryland. I also tell them that if we can't get a response within 5 minutes that we'll need to cancel and catch a Lyft to avoid missing the appointment altogether.
10:21, the host responds with "Bear with me, still contacting our staff. I'll let you know right away."
I tell him that I'll give him 3 more minutes (because a phone call to the driver should be quick and easy.)
10:25, I don't hear back and inform them that we are leaving as we are already late for the appointment.
10:28, the host apologizes and provides me information to request a refund from Turo.
I tell him it is not ok and his response was "I understand Dawn. I also was not able to get a response from our staff there at the location."
This led to an incredibly frustrating day and led to unexpected costs of having to Lyft to the appointment and back to the airport to pick up a second rental car to be able to accomplish the tasks we had for the rest of the weekend.
Throughout the interaction, the host was always nice and understanding but I still can't understand how a car was just not delivered and the host can't get in touch with the drivers. I would not recommend renting from this company.
Dawn •
We’re sorry for the delay and lack of a clear update at the scheduled pickup time, especially with an important appointment ahead. Since this was a last-minute booking, preparation time was limited, but we understand the vehicle still needed to be ready as scheduled. We appreciate your patience and will focus on better coordination and timely updates for future trips.
I was very disappointed with the customer service I received. Although the vehicle was amazing—so impressive that it made me reconsider what I may purchase as my next vehicle—the overall rental experience left a bad impression.
I requested to pick up the vehicle one hour earlier and return it one hour earlier, meaning the total rental time would have remained exactly the same. Despite this, I was charged an additional $78 on top of the $400 I had already paid for a four-day rental. Since I was not keeping the vehicle any longer, this additional charge felt unreasonable and unnecessary.
A great vehicle does not make up for poor customer service. Unfortunately, the lack of flexibility and consideration turned what could have been an excellent experience into a disappointing one.
Mildred •
We’re glad you enjoyed the vehicle, and we appreciate the feedback regarding the schedule change. The vehicle was prepared for the original trip start time, while changes to pickup times and any resulting charges are processed through Turo based on the reservation modification, even when the overall rental duration appears unchanged. We’ll continue providing clear communication and properly prepared vehicles for every future guest.
Quality of vehicle service and messaging staff was great
Kejah •
Thanks for sharing your experience! Glad the vehicle quality, service, and communication with our team were all great. We’ll keep providing that same responsive and reliable experience for every future guest!
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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