Turo
Kia Soul 2018Kia Soul 2018Kia Soul 2018
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Kia Soul

2018 Base

•

5 seats

Gas

28 MPG

Automatic



Your trip

Trip start

Trip end





Insurance & Protection

Insurance via Travelers



Cancellation policy

Vehicle features

Safety

    Brake assist

Device connectivity

    Bluetooth

Convenience

    GPS

    Toll pass


Included with your trip

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add drivers anytime after booking

2-hour pickup window

No need to modify your trip unless you’re running more than 2 hours late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Reviews

4.0

4 ratings

The car drove amazing and the pick up was simple and very convenient!!! Would rent again

Chazz •

My experience with this person's car was terrible.

To start off, the car was completely misrepresented in the listing. Looks like the host uses AI-generated images to make the car appear in pristine condition, but the car was worn down. For example, in person the driver side door has a cracked piece of plastic hanging off the door trim but in the listing it doesn’t show. JUST to prove the point you can even see the logo for Kia isn't generated correctly on the tire rim (unless by the time you read this he swaps the photo); I’m pretty sure using AI to misinterpret your cars condition breaks Turo policy and it looks like they are doing it for all their other vehicles too so be warned.

My MAIN issue happened with the right turn signal. It seems it was never working properly since I first received the vehicle, as I noticed it would blink faster than the left one when driving. It wasn't until I was pulled over by a cop that they confirmed it was completely out and thankfully I only received a warning since I explained the situation.

When I contacted the host to explain the serious situation with the police, he showed no ownership or concern, essentially dismissing it with an attitude of "it is what it is." When I asked for reasonable compensation for the poor experience especially since I was out on vacation with my family, he was extremely rude and had the audacity to tell me “what do you want me to give you, five dollars?”. This type of dismissal seems to be a pattern, as another review on one of his other listings mentioned a similar reaction to a check engine light.

If I could I would give this 0/10. I’ve rented different cars between me and my wife’s account on this platform but this is the first time I’ve ever experienced such a horrible experience. Stay away.

ANGELO •

MAYI LUXURY RENTALS LLC's response

Dear Mr. Angelo,
I ask that you be completely honest about what actually happened. Upon returning the vehicle, you raised several complaints that you could not prove, with the sole exception of a broken turn signal light. As I explained at the time, a bulb can burn out suddenly; nevertheless, I apologized and offered you a discount, which you rejected while demanding cash instead.

Reviews

4.0

4 ratings

The car drove amazing and the pick up was simple and very convenient!!! Would rent again

Chazz •

My experience with this person's car was terrible.

To start off, the car was completely misrepresented in the listing. Looks like the host uses AI-generated images to make the car appear in pristine condition, but the car was worn down. For example, in person the driver side door has a cracked piece of plastic hanging off the door trim but in the listing it doesn’t show. JUST to prove the point you can even see the logo for Kia isn't generated correctly on the tire rim (unless by the time you read this he swaps the photo); I’m pretty sure using AI to misinterpret your cars condition breaks Turo policy and it looks like they are doing it for all their other vehicles too so be warned.

My MAIN issue happened with the right turn signal. It seems it was never working properly since I first received the vehicle, as I noticed it would blink faster than the left one when driving. It wasn't until I was pulled over by a cop that they confirmed it was completely out and thankfully I only received a warning since I explained the situation.

When I contacted the host to explain the serious situation with the police, he showed no ownership or concern, essentially dismissing it with an attitude of "it is what it is." When I asked for reasonable compensation for the poor experience especially since I was out on vacation with my family, he was extremely rude and had the audacity to tell me “what do you want me to give you, five dollars?”. This type of dismissal seems to be a pattern, as another review on one of his other listings mentioned a similar reaction to a check engine light.

If I could I would give this 0/10. I’ve rented different cars between me and my wife’s account on this platform but this is the first time I’ve ever experienced such a horrible experience. Stay away.

ANGELO •

MAYI LUXURY RENTALS LLC's response

Dear Mr. Angelo,
I ask that you be completely honest about what actually happened. Upon returning the vehicle, you raised several complaints that you could not prove, with the sole exception of a broken turn signal light. As I explained at the time, a bulb can burn out suddenly; nevertheless, I apologized and offered you a discount, which you rejected while demanding cash instead.


Hosted by MAYI LUXURY RENTALS LLC
36 trips•<1 year of hosting

Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.

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