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2016 Sport
•4.59
(18 trips)
5 seats
Gas
26 MPG
Automatic transmission
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Bring the car to me
Insurance via Travelers
4.8
Brake assist
Bluetooth
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.59
(17 ratings)
Reviews
Kasandra •
Would definitely recommend
Theresa •
If I could 10 STARS I would. From booking to quick communication trouble shooting a complicated drop off...Kitanea and her team are top rated! The Jeep Compass was just the right car for me and it ran perfectly. Thanks Kitanea and all.
Thank you Theresa. It was a pleasure renting my vehicle with you.
Turo •
The host cancelled this trip 2 hours before it started. This message was automatically posted by Turo.
Kelsey •
Wish I knew how far the location was from the airport.
MATTHEW •
What started as a simple rental turned into an absolute disaster. The vehicle developed a check engine light and became borderline undriveable. Once it went over 40 mph, the entire car shook violently to the point my child said it felt like “being in an earthquake.” I had four children with me and a wife participating in wedding events, and there is no universe where I was going to risk my family’s safety in a vehicle behaving like that.
Despite the condition of the car, I was still somehow expected to drive it through Connecticut on the highway just to return it. That was never happening. The vehicle was unsafe, period. When I contacted Turo support to report the issue and arrange a safe return, I was told we would be refunded. Instead of handling the situation professionally, the host remotely disabled the vehicle while it was sitting in my driveway. Having someone remotely shut down a vehicle at your home without warning is honestly disturbing and completely unacceptable behavior.
What makes this even more outrageous is that after acknowledging the vehicle issues, the host ended the trip herself and claimed she was coming to pick up and drive the vehicle anyway. So apparently the car was unsafe for me and my family, but perfectly fine for her to drive and likely re-rent to the next unsuspecting customer. That is reckless.
This experience was stressful, unsafe, and completely unacceptable from both a vehicle safety and customer service standpoint. No family should be put in this situation.
I’m sorry you were unhappy with the vehicle. This issue has never happened before while renting this vehicle out. However, you never contacted myself or Turo during the trip to report any problem and continued using the vehicle the entire rental. I had to reach out after the return time, and only then was Turo notified. I always put my renters’ safety first, and if there is ever an issue, it should be reported immediately to both the host and Turo.
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
2016 Sport
•4.59
(18 trips)
5 seats
Gas
26 MPG
Automatic transmission
4.8
Brake assist
Bluetooth
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.59
(17 ratings)
Reviews
Kasandra •
Would definitely recommend
Theresa •
If I could 10 STARS I would. From booking to quick communication trouble shooting a complicated drop off...Kitanea and her team are top rated! The Jeep Compass was just the right car for me and it ran perfectly. Thanks Kitanea and all.
Thank you Theresa. It was a pleasure renting my vehicle with you.
Turo •
The host cancelled this trip 2 hours before it started. This message was automatically posted by Turo.
Kelsey •
Wish I knew how far the location was from the airport.
MATTHEW •
What started as a simple rental turned into an absolute disaster. The vehicle developed a check engine light and became borderline undriveable. Once it went over 40 mph, the entire car shook violently to the point my child said it felt like “being in an earthquake.” I had four children with me and a wife participating in wedding events, and there is no universe where I was going to risk my family’s safety in a vehicle behaving like that.
Despite the condition of the car, I was still somehow expected to drive it through Connecticut on the highway just to return it. That was never happening. The vehicle was unsafe, period. When I contacted Turo support to report the issue and arrange a safe return, I was told we would be refunded. Instead of handling the situation professionally, the host remotely disabled the vehicle while it was sitting in my driveway. Having someone remotely shut down a vehicle at your home without warning is honestly disturbing and completely unacceptable behavior.
What makes this even more outrageous is that after acknowledging the vehicle issues, the host ended the trip herself and claimed she was coming to pick up and drive the vehicle anyway. So apparently the car was unsafe for me and my family, but perfectly fine for her to drive and likely re-rent to the next unsuspecting customer. That is reckless.
This experience was stressful, unsafe, and completely unacceptable from both a vehicle safety and customer service standpoint. No family should be put in this situation.
I’m sorry you were unhappy with the vehicle. This issue has never happened before while renting this vehicle out. However, you never contacted myself or Turo during the trip to report any problem and continued using the vehicle the entire rental. I had to reach out after the return time, and only then was Turo notified. I always put my renters’ safety first, and if there is ever an issue, it should be reported immediately to both the host and Turo.
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Bring the car to me
Insurance via Travelers
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