No complaints

This again was a great experience This is the second time I rented this vehicle. And the communication with the host was on point. I needed to extend rental by a few hours. It was seamless, easy and accepted. Car is in great condition and clean. I will rent from them again and again.

Pick up and drop off was super easy, and car was nice a clean! Would rent from Frank again!

The host cancelled this trip 14 hours before it started. This message was automatically posted by Turo.

Beautiful car. Very well kept. Looks much newer than a 10 year old vehicle with over 140,000 miles on it. The vehicle rode very nice and gets pretty good gas mileage as well. It also handles well in the snow and offers a nice and quiet ride. Unfortunately we had to pick up the vehicle the day after a major snowstorm, so it was covered in snow and ice. It would have been helpful to have the car cleaned off, especially de-iced, but thankfully the host left a snow brush in the vehicle for us to use. If we didn’t have that brush, it would have taken us a lot longer than the 40 minutes it took us to clean off the car. Communication with the host was prompt. However, communication with Turo was not. Host responded quickly to all messages and apologized for the car being covered in snow and ice. Using Turo was a bit more work than renting from a typical car rental agency. It was our first time using Turo and I’m not sure the amount of work which is required is worth the value received. Plus communication with Turo was lacking. Overall, I would recommend this host and his vehicle if you’re looking for a well kept luxury car.