Kia Niro Plug-In Hybrid

Great car, smooth experience

Isis •

Clean and easy to drive car, very responsive and communicative host!

Claudia •

The evening before booking, the owner reached out to let me know change of pick up location. Just as I show up next morning to new location as directed the evening before, car owner contacts me to let me know he gave me wrong location and to head to original location instead. I just got dropped off so I had to order a Lyft to new location. When arriving to actual location, the car was no where to be found. I called the owner and he says he’s on the way back from getting the car washed. Finally he shows up with the car 30 minutes after my original pick up time. He did offer to Zelle me $25 to accommodate for my Lyft to different location and for being late, said I didn’t need to refill the tank and offered that I could keep car later, which I truly did appreciate however this entire situation made me late for my booked appointments that day. Additionally, the car had multiple air fresheners from the rear view mirror that were very strong and smelled horrible. I immediately removed the air fresheners and put in glove box to try helping, but the smell was still awful. I drove with the windows cracked the entire time I had the car and it made me very sick due to smell- not a fun situation in the 100 degree weather we’d been having. Also. The Apple Car Play did not stay connected to my phone during the drive, which made it very distracting. I made the decision to return car hours before my booking was over. I showed up to drop off car and owner left no instructions where to leave key fob. I called him and he arrived for me to hand off the key to him in person. He asked how the car was but I was uncomfortable telling him my experience face-to-face so I mumbled thank you and got in the Lyft I had already called to take me home. I was sick the rest of the day. I really hate leaving bad reviews and though I do acknowledge the owner really did try to help with offering $25 credit, no gas refill, and keeping the car late, this was truly not a good experience for me and I would not rent from owner again. I would highly recommend removing the air fresheners and making sure you are giving clear directions to renters and providing the car when promised.

Arielle •

Great car for getting around SoCal. Good mileage and lots of room. Arman was very accommodating since we had a stroller and car seat we had to load at the airport. Will definitely book again when we come back to LA.

Victoria •

The host cancelled this trip last minute. This message was automatically posted by Turo.

Turo •