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5 seats
Gas (Premium)
24 MPG
Automatic
Trip start
Trip end
Insurance via Travelers
Adaptive cruise control
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Android Auto
Apple CarPlay
AUX input
Bluetooth
USB charger
USB input
Keyless entry
Heated seats
Ski rack
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add drivers anytime after booking
2-hour pickup window
No need to modify your trip unless you’re running more than 2 hours late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.81
89 ratings
Smooth Trip. I had some family emergencies and needed to extend and the owner was very accommodating.
Debra •
The car itself drove well. It was a little banged up, but overall a good ride.
That said, I'm genuinely disappointed with this rental experience and it has nothing to do with the vehicle. The problem was the host.
The check-out process was never clearly stated. When I simply asked for the code to retrieve the key from the lockbox, the host became immediately defensive. In the middle of our conversation, the call disconnected. He insisted he didn't hang up on me but then, rather than answer my question, told me he "wasn't going to argue," when all I had done was ask for clarification on a process I had no way of knowing about. If calling for a code is part of the process, that should be communicated ahead of time, in writing, before the rental begins. I've rented from multiple hosts and this is the first time a key code has been treated like a closely guarded secret.
What bothered me most was his reasoning. He claimed he was "protecting his asset" by withholding the code yet in the same breath, he instructed me to leave the key in an unlocked car. That's not protection; that's a contradiction, and it makes no sense. I also didn't appreciate the clear inference that I couldn't be trusted with the code to his vehicle, as if I had some intention of harming his asset. I rented the car. I'm a paying customer. Being treated with suspicion from the start is not acceptable.
I don't know if this treatment had anything to do with me being a Black American. I can't prove that, and I won't accuse anyone outright. But I left this interaction feeling disrespected and profiled in a way I haven't experienced with other hosts, and I think it's fair to note that possibility for other renters.
If there's a process, state it clearly. If there's a concern, address it professionally. Neither happened here.
Nacole •
The car needs some maintenance and body work done. I ended my trip early because I didn’t feel comfortable driving the vehicle in that condition.
Lakesha •
instead of saying you didnt like the car which is fine you lied and said it had a check engine light to get out of it SMH. my car does not need maintenance it does have a dent that a renter did but never ever maintenance i am very strict on that
good
Marvjn •
Smooth ride. Would recommend.
Eric •
4.81
89 ratings
Smooth Trip. I had some family emergencies and needed to extend and the owner was very accommodating.
Debra •
The car itself drove well. It was a little banged up, but overall a good ride.
That said, I'm genuinely disappointed with this rental experience and it has nothing to do with the vehicle. The problem was the host.
The check-out process was never clearly stated. When I simply asked for the code to retrieve the key from the lockbox, the host became immediately defensive. In the middle of our conversation, the call disconnected. He insisted he didn't hang up on me but then, rather than answer my question, told me he "wasn't going to argue," when all I had done was ask for clarification on a process I had no way of knowing about. If calling for a code is part of the process, that should be communicated ahead of time, in writing, before the rental begins. I've rented from multiple hosts and this is the first time a key code has been treated like a closely guarded secret.
What bothered me most was his reasoning. He claimed he was "protecting his asset" by withholding the code yet in the same breath, he instructed me to leave the key in an unlocked car. That's not protection; that's a contradiction, and it makes no sense. I also didn't appreciate the clear inference that I couldn't be trusted with the code to his vehicle, as if I had some intention of harming his asset. I rented the car. I'm a paying customer. Being treated with suspicion from the start is not acceptable.
I don't know if this treatment had anything to do with me being a Black American. I can't prove that, and I won't accuse anyone outright. But I left this interaction feeling disrespected and profiled in a way I haven't experienced with other hosts, and I think it's fair to note that possibility for other renters.
If there's a process, state it clearly. If there's a concern, address it professionally. Neither happened here.
Nacole •
The car needs some maintenance and body work done. I ended my trip early because I didn’t feel comfortable driving the vehicle in that condition.
Lakesha •
instead of saying you didnt like the car which is fine you lied and said it had a check engine light to get out of it SMH. my car does not need maintenance it does have a dent that a renter did but never ever maintenance i am very strict on that
good
Marvjn •
Smooth ride. Would recommend.
Eric •
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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