Turo
Jeep Compass 2021Jeep Compass 2021Jeep Compass 2021
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Jeep Compass

2021 Sport

4.33

(14 trips)

5 seats

Gas

26 MPG

Automatic transmission


Your trip

Trip start

Trip end


Pickup & return location



Insurance & Protection

Insurance via Travelers


Hosted by

Diana

4.9

Diana
4,376 tripsJoined

Vehicle features

Safety

    All-wheel drive

    Backup camera

    Brake assist

Device connectivity

    Android Auto

    Apple CarPlay

    Bluetooth

    USB charger

    USB input

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.33

(12 ratings)

Reviews

Sayyid •

Great host!!

Gina

Gina •

This was a very disappointing experience. When I arrived, the vehicle already had visible exterior damage that wasn’t clearly communicated. The inside was in unacceptable condition; pet hair everywhere, food on the seats, stains, dirty handprints, and a strong cigarette smell.
I ended up having to wash and vacuum the car myself and purchase disinfectant spray and wipes just to make it usable, which was a major inconvenience.
When I tried to get help, I was sent back and forth between Turo and the host with no resolution. I contacted the host directly about these issues, but never received a response.
Because of the condition of the vehicle and the situation, I had to cancel an out-of-town appointment. Later, I was pulled over at night due to a headlight being out and had to leave the car and use Uber instead.
Overall, this experience caused significant stress, extra expenses, and disruption to my plans. I would not recommend renting this vehicle in its current condition.

Elijah

Elijah •

This was my first time using Turo. The process was pretty easy and straightforward, the car itself drove fine, and the pickup was extremely smooth and easy. However, the inside of the car was a different story. It smelled like a mix of everything from cigarettes to vapes and all things in between. And it was a very strong smell. I didn’t offer to drive anyone because of the smell. And when I messaged the host twice, both times I received an automated reply explaining how to adjust my rental time period. I received no help or offer of a discount. I’ll use the service again, but I’m not sure about this host…

Diana's response

Thanks for your feedback and yes turo and I are working very hard to identify guests that break turos no smoking policy to restrict them from using any of my vehicles, turo is fully aware of constant battle and I have full staff to work on keeping my vehicles clean.

Rashon

Rashon •

Overall, the vehicle ran good brakes were a little squeaky.One fog light was out. The interior have more scratches than I thought

Terrell •

Nice ride I say go for it


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Pickup at car location

Bakersfield, CA 93304


Cancellation policy

Jeep Compass

2021 Sport

4.33

(14 trips)

5 seats

Gas

26 MPG

Automatic transmission


Hosted by

Diana

4.9

Diana
4,376 tripsJoined

Vehicle features

Safety

    All-wheel drive

    Backup camera

    Brake assist

Device connectivity

    Android Auto

    Apple CarPlay

    Bluetooth

    USB charger

    USB input

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.33

(12 ratings)

Reviews

Sayyid •

Great host!!

Gina

Gina •

This was a very disappointing experience. When I arrived, the vehicle already had visible exterior damage that wasn’t clearly communicated. The inside was in unacceptable condition; pet hair everywhere, food on the seats, stains, dirty handprints, and a strong cigarette smell.
I ended up having to wash and vacuum the car myself and purchase disinfectant spray and wipes just to make it usable, which was a major inconvenience.
When I tried to get help, I was sent back and forth between Turo and the host with no resolution. I contacted the host directly about these issues, but never received a response.
Because of the condition of the vehicle and the situation, I had to cancel an out-of-town appointment. Later, I was pulled over at night due to a headlight being out and had to leave the car and use Uber instead.
Overall, this experience caused significant stress, extra expenses, and disruption to my plans. I would not recommend renting this vehicle in its current condition.

Elijah

Elijah •

This was my first time using Turo. The process was pretty easy and straightforward, the car itself drove fine, and the pickup was extremely smooth and easy. However, the inside of the car was a different story. It smelled like a mix of everything from cigarettes to vapes and all things in between. And it was a very strong smell. I didn’t offer to drive anyone because of the smell. And when I messaged the host twice, both times I received an automated reply explaining how to adjust my rental time period. I received no help or offer of a discount. I’ll use the service again, but I’m not sure about this host…

Diana's response

Thanks for your feedback and yes turo and I are working very hard to identify guests that break turos no smoking policy to restrict them from using any of my vehicles, turo is fully aware of constant battle and I have full staff to work on keeping my vehicles clean.

Rashon

Rashon •

Overall, the vehicle ran good brakes were a little squeaky.One fog light was out. The interior have more scratches than I thought

Terrell •

Nice ride I say go for it


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Your trip

Trip start

Trip end


Pickup & return location




Insurance & Protection

Insurance via Travelers



Cancellation policy

Pickup at car location

Bakersfield, CA 93304

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