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7 seats
Gas
26 MPG
Automatic transmission
Trip start
Trip end
Insurance via Travelers
All-wheel drive
Backup camera
Brake assist
Bluetooth
Heated seats
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.75
32 ratings
Great car. Got the job done. Hosts were friendly and helpful.
Cleo •
Car was in good working condition and clean. Took my family on a weekend trip. Extra set of back seats was a nice plus.
Daniel •
Car ran great ! It was perfect for our trip !
Stephen •
Renter beware. We picked up our car at 4pm and it smelled awful like cigarettes. When I brought this to the hosts attention he admitted the previous renter smoked the night before and didn’t have enough time to clear out the smell. Fed flag #1: Instead of communicating with us ahead of time to problem solve he knowingly chose to look past this issue and carry on with renting us the car. As someone with both asthma and migraines I pointed this out to him to which he dismissed my concern, told me it’s unlikely to irritate me (red flag #2) and said it’s busy season and if we don’t want the car someone else will “happily rent it” (red flag #3). His other solution was for us to “drive with the windows down” (red flag #4). Although he did offer to cancel the rental for a refund that didn’t help us when we had travel plans that we couldn’t adjust which I explained every which way to him. I asked Chris if he had other cars available that we could use instead (which he did) but he was unwilling to match the price. Might I add this was a short 3 day rental (Sunday- Wednesday) I asked him if he would consider a partial refund given the circumstances to which he said he can’t give refunds. Not true. I contacted customer service and they said they can issue us a partial refund or full refund on the rental as long as host approves. Well when support reached out to Chris he chose to not honor the request. A small gesture would have gone a long way. This host is more concerned about his bottom line and less about the customer. He backed us in a corner and offered no help out of it. The car is also in rough shape. There are burn marks, dirty windows with handprints and stains on the seats. I felt like I needed a shower after riding in the vehicle. Seems his business model is more about lining his pockets and less about the customer experience. Host also asked for a 5 star review which is laughable given how poorly he treated us. I don’t usually leave reviews but felt other drivers should be aware.
adrienne •
This is the most rude review I have ever received from a guest in 5 years of hosting. I had a late drop-off with a customer which did not allow my Ozone machine to 100% clear all smoke smell. You were aware of this, and we communicated. YES, no cars were except for a 2 door AMG were available for a switch. But I had an option available a couple hours after pickup with another 7 seater vehicle. It's awful when guests are being so picky, and despite me going above and beyond making a solution.
The host is excellent and very clear with his instructions and very responsive when I called him with a question. Everything went well.
Nancy •
4.75
32 ratings
Great car. Got the job done. Hosts were friendly and helpful.
Cleo •
Car was in good working condition and clean. Took my family on a weekend trip. Extra set of back seats was a nice plus.
Daniel •
Car ran great ! It was perfect for our trip !
Stephen •
Renter beware. We picked up our car at 4pm and it smelled awful like cigarettes. When I brought this to the hosts attention he admitted the previous renter smoked the night before and didn’t have enough time to clear out the smell. Fed flag #1: Instead of communicating with us ahead of time to problem solve he knowingly chose to look past this issue and carry on with renting us the car. As someone with both asthma and migraines I pointed this out to him to which he dismissed my concern, told me it’s unlikely to irritate me (red flag #2) and said it’s busy season and if we don’t want the car someone else will “happily rent it” (red flag #3). His other solution was for us to “drive with the windows down” (red flag #4). Although he did offer to cancel the rental for a refund that didn’t help us when we had travel plans that we couldn’t adjust which I explained every which way to him. I asked Chris if he had other cars available that we could use instead (which he did) but he was unwilling to match the price. Might I add this was a short 3 day rental (Sunday- Wednesday) I asked him if he would consider a partial refund given the circumstances to which he said he can’t give refunds. Not true. I contacted customer service and they said they can issue us a partial refund or full refund on the rental as long as host approves. Well when support reached out to Chris he chose to not honor the request. A small gesture would have gone a long way. This host is more concerned about his bottom line and less about the customer. He backed us in a corner and offered no help out of it. The car is also in rough shape. There are burn marks, dirty windows with handprints and stains on the seats. I felt like I needed a shower after riding in the vehicle. Seems his business model is more about lining his pockets and less about the customer experience. Host also asked for a 5 star review which is laughable given how poorly he treated us. I don’t usually leave reviews but felt other drivers should be aware.
adrienne •
This is the most rude review I have ever received from a guest in 5 years of hosting. I had a late drop-off with a customer which did not allow my Ozone machine to 100% clear all smoke smell. You were aware of this, and we communicated. YES, no cars were except for a 2 door AMG were available for a switch. But I had an option available a couple hours after pickup with another 7 seater vehicle. It's awful when guests are being so picky, and despite me going above and beyond making a solution.
The host is excellent and very clear with his instructions and very responsive when I called him with a question. Everything went well.
Nancy •
Turo's highest-rated hosts
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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