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Chevrolet Trax

2025 LS

4.94

(36 trips)

All-Star Host

5 seats

Gas

30 MPG

Automatic transmission


Your trip

Trip start

Trip end


Pickup & return location



Insurance & Protection

Insurance via Travelers


Hosted by

Gustavo

4.9

Gustavo
62 tripsJoined

Vehicle features

Safety

    Backup camera

    Blind spot warning

    Lane departure warning

    Lane keeping assist

Device connectivity

    Android Auto

    Apple CarPlay

    Bluetooth

    USB charger

    USB input

Additional features

    Must be 21+ to book

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.94

(35 ratings)

Reviews

Arnedra

Arnedra •

I loved everything about this car and including the host who had no problem with me needing to extend it for a few more days will deff rent again!

Lasheeca

Lasheeca •

Amazing car

Tracey

Tracey •

Great car and experience!

La’Lena

La’Lena •

Greetings! My experience with this host was frustrating from the start. My trip was scheduled to begin at 11:00 a.m., and although I submitted my driver’s license and selfie the morning of (around 8:00/8:30 a.m.), I received no communication about the vehicle location or access instructions upon arrival.

After landing, I reached out multiple times through the app with no response. I eventually had to contact Turo support, and even they were unable to reach the host initially. The only response I received from the host during this time was “give me a minute,” with no additional context. I did not receive the actual pickup details until well after my scheduled start time, causing unnecessary delays.

Once I finally accessed the vehicle, I was required to pay a $9 exit fee because the parking ticket left in the car was dated the day before my trip. This was not disclosed in advance.

To make matters worse, despite filling up the gas tank the night before returning the vehicle, I was later charged $13 for fuel plus a $10 inconvenience fee. This was unexpected and did not align with my experience of returning the car with gas. If anything, I should be refunded for an hour for the inconvenience I was caused. However, I will not press the issue any further.

Overall, the lack of communication, delayed pickup process, and additional unexpected charges made this a disappointing experience. I would not book with this host again.

Gustavo's response

Thank you for your feedback. I’m sorry the experience did not meet your expectations.

The vehicle was ready in advance, but license verification was completed only a few hours before the trip, which is required before sharing access details. I acknowledge there was a delay in communication and will work to improve this.

Charges are applied based on the vehicle’s condition at pickup and return, but I will review this to avoid any confusion.

Vernon •

Beautiful and Reliable vehicle. Would rent again. Thanks


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Pickup at car location

Lakeland, TN 38002

Pickup locations

Memphis International Airport


Cancellation policy

Chevrolet Trax

2025 LS

4.94

(36 trips)

All-Star Host

5 seats

Gas

30 MPG

Automatic transmission


Hosted by

Gustavo

4.9

Gustavo
62 tripsJoined

Vehicle features

Safety

    Backup camera

    Blind spot warning

    Lane departure warning

    Lane keeping assist

Device connectivity

    Android Auto

    Apple CarPlay

    Bluetooth

    USB charger

    USB input

Additional features

    Must be 21+ to book

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.94

(35 ratings)

Reviews

Arnedra

Arnedra •

I loved everything about this car and including the host who had no problem with me needing to extend it for a few more days will deff rent again!

Lasheeca

Lasheeca •

Amazing car

Tracey

Tracey •

Great car and experience!

La’Lena

La’Lena •

Greetings! My experience with this host was frustrating from the start. My trip was scheduled to begin at 11:00 a.m., and although I submitted my driver’s license and selfie the morning of (around 8:00/8:30 a.m.), I received no communication about the vehicle location or access instructions upon arrival.

After landing, I reached out multiple times through the app with no response. I eventually had to contact Turo support, and even they were unable to reach the host initially. The only response I received from the host during this time was “give me a minute,” with no additional context. I did not receive the actual pickup details until well after my scheduled start time, causing unnecessary delays.

Once I finally accessed the vehicle, I was required to pay a $9 exit fee because the parking ticket left in the car was dated the day before my trip. This was not disclosed in advance.

To make matters worse, despite filling up the gas tank the night before returning the vehicle, I was later charged $13 for fuel plus a $10 inconvenience fee. This was unexpected and did not align with my experience of returning the car with gas. If anything, I should be refunded for an hour for the inconvenience I was caused. However, I will not press the issue any further.

Overall, the lack of communication, delayed pickup process, and additional unexpected charges made this a disappointing experience. I would not book with this host again.

Gustavo's response

Thank you for your feedback. I’m sorry the experience did not meet your expectations.

The vehicle was ready in advance, but license verification was completed only a few hours before the trip, which is required before sharing access details. I acknowledge there was a delay in communication and will work to improve this.

Charges are applied based on the vehicle’s condition at pickup and return, but I will review this to avoid any confusion.

Vernon •

Beautiful and Reliable vehicle. Would rent again. Thanks


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Your trip

Trip start

Trip end


Pickup & return location




Insurance & Protection

Insurance via Travelers



Cancellation policy

Pickup at car location

Lakeland, TN 38002

Pickup locations

Memphis International Airport

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