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7 seats
Hybrid
36 MPG
Automatic transmission
Trip start
Trip end
Insurance via Travelers
This exclusive car has additional safety checks for guests under 30.
Adaptive cruise control
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Lane departure warning
Lane keeping assist
Android Auto
Apple CarPlay
AUX input
Bluetooth
USB charger
USB input
Keyless entry
Toll pass
Must be 25+ to book
Child seat
Heated seats
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
3.78
9 ratings
Clean car, easy to drive, worked well for our trip!
Clara •
Host was not communicative
Emily •
Emily, thank you for sharing your feedback regarding your Siena experience. We sincerely apologize if our communication did not meet your expectations. We strive to provide clear, timely, and professional communication throughout every rental. Your feedback is important to us, and we will review this experience to improve our service moving forward.
The host cancelled this trip 1 hour before it started. This message was automatically posted by Turo.
Turo •
For clarity, this reservation was cancelled by the customer, not by the host. The host did not initiate or request the cancellation and remained available to fulfill the trip as scheduled. We respectfully ask that review accurately reflect that the cancellation was customer initiated, as host should not be held responsible.
Car was great, but we got there and the inside had been sprayed everywhere with leather seat cleaner, which was very oily. It was all over the inside of the windshield and was so bad we had to stop and buy windex just to see out of the window. When calling to pickup the car, the host had requested that we take the car through the car wash before returning it, and that it had just been washed. It was spotted with water all over the outside. Nowhere near clean. He also asked we fill it to the max, after starting us off with a 3/4 tank. Halfway through the trip, we had a freak accident where we lost the car key in the SF bay. I had called the host and let him know that we’d get a locksmith out to get a replacement key made and would pay for everything. He said okay. Next think we know we get a call from Turo support saying he called them and asked that we tow it back to him (2hours away) immediately. No chance to get any of our belongings from the car. We had talked with him a couple of more times trying to talk through the situation and repeatedly raised his voice and yelled at us. Ultimately we were forced to let him tow the car, and the trip wasn’t even stopped by him or Turo so we’re now facing late return charges for a car we don’t even have possession of. I highly recommend you look elsewhere for your reservation.
Malcolm •
Malcolm’s review omits important context and unfairly shifts responsibility onto us. The keys were lost during his trip, and we immediately communicated with him and offered to resolve the issue. Unfortunately, his response became confrontational and unprofessional. His actions ultimately disrupted subsequent bookings and affected other clients. We believe responsibility, respectful communication, and consideration for future guests are essential.
How gave me the car filthy/dirty (I have videos to prove it) said he didn’t have time to clean it but the previous guest left it 5 hours before I picked it up. They also wanted me to pay for the 5 hours of parking which is not my responsibility. First he said he would take care of it but when the car was returned he said take it up with Turo.
Jean •
The customer’s review is misleading and appears intentionally timed to negatively impact my account while preventing me from providing timely feedback. This is an evil customer with evil intentions of messing up my business. All his claims are inaccurate and omit important facts about the rental and vehicle condition. The vehicle was provided properly and returned with issues that required attention. Future hosts should carefully review this customer’s communication, irrational behaviour.
3.78
9 ratings
Clean car, easy to drive, worked well for our trip!
Clara •
Host was not communicative
Emily •
Emily, thank you for sharing your feedback regarding your Siena experience. We sincerely apologize if our communication did not meet your expectations. We strive to provide clear, timely, and professional communication throughout every rental. Your feedback is important to us, and we will review this experience to improve our service moving forward.
The host cancelled this trip 1 hour before it started. This message was automatically posted by Turo.
Turo •
For clarity, this reservation was cancelled by the customer, not by the host. The host did not initiate or request the cancellation and remained available to fulfill the trip as scheduled. We respectfully ask that review accurately reflect that the cancellation was customer initiated, as host should not be held responsible.
Car was great, but we got there and the inside had been sprayed everywhere with leather seat cleaner, which was very oily. It was all over the inside of the windshield and was so bad we had to stop and buy windex just to see out of the window. When calling to pickup the car, the host had requested that we take the car through the car wash before returning it, and that it had just been washed. It was spotted with water all over the outside. Nowhere near clean. He also asked we fill it to the max, after starting us off with a 3/4 tank. Halfway through the trip, we had a freak accident where we lost the car key in the SF bay. I had called the host and let him know that we’d get a locksmith out to get a replacement key made and would pay for everything. He said okay. Next think we know we get a call from Turo support saying he called them and asked that we tow it back to him (2hours away) immediately. No chance to get any of our belongings from the car. We had talked with him a couple of more times trying to talk through the situation and repeatedly raised his voice and yelled at us. Ultimately we were forced to let him tow the car, and the trip wasn’t even stopped by him or Turo so we’re now facing late return charges for a car we don’t even have possession of. I highly recommend you look elsewhere for your reservation.
Malcolm •
Malcolm’s review omits important context and unfairly shifts responsibility onto us. The keys were lost during his trip, and we immediately communicated with him and offered to resolve the issue. Unfortunately, his response became confrontational and unprofessional. His actions ultimately disrupted subsequent bookings and affected other clients. We believe responsibility, respectful communication, and consideration for future guests are essential.
How gave me the car filthy/dirty (I have videos to prove it) said he didn’t have time to clean it but the previous guest left it 5 hours before I picked it up. They also wanted me to pay for the 5 hours of parking which is not my responsibility. First he said he would take care of it but when the car was returned he said take it up with Turo.
Jean •
The customer’s review is misleading and appears intentionally timed to negatively impact my account while preventing me from providing timely feedback. This is an evil customer with evil intentions of messing up my business. All his claims are inaccurate and omit important facts about the rental and vehicle condition. The vehicle was provided properly and returned with issues that required attention. Future hosts should carefully review this customer’s communication, irrational behaviour.
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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